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Snap Surveys vs ArcGIS Survey123 Comparison

Last updated:

Snap Surveys

4.0(119 reviews)

Starting at Contact for pricing

  • Freelancers / Consultants
  • Large Enterprises

Snap Surveys is a user feedback software that lets user create and distribute surveys to collect live feedback from app users, website visitors, or anyone else online. Feature rich, and loaded with tools to help to get m…

ArcGIS Survey123

4.3(77 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Survey123 is an easy-to-use survey and feedback software that helps create, manage and share custom forms. This makes it possible to gather meaningful public input on a wide variety of topics from capturing ideas about p…

ArcGIS Survey123 leads on user satisfaction with a 4.3-star rating across 77 reviews.

Snap Surveys vs ArcGIS Survey123 — at a glance

FeatureSnap SurveysArcGIS Survey123
Rating4.0 / 54.3 / 5
Reviews11977
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
API
Support modesBusiness Hours, OnlineOnline
Certifications
Data residencyUSUS

Key differences between Snap Surveys and ArcGIS Survey123

  • Target audience: Snap Surveys is built for Freelancers / Consultants and Large Enterprises, while ArcGIS Survey123 targets Large Enterprises and Medium Business.
  • User satisfaction: ArcGIS Survey123 scores higher with a 4.3-star average.
  • Deployment: Snap Surveys supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; ArcGIS Survey123 supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Snap Surveys vs ArcGIS Survey123 — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Snap Surveys - Survey/ User Feedback Software
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ArcGIS Survey123 - Survey/ User Feedback Software
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Biggest differences

Start here before you go deeper into features.

Snap Surveys

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

ArcGIS Survey123

Best for

Large Enterprises, Medium Business, Small Business

Snap Surveys typically suits Freelancers / Consultants and Large Enterprises. ArcGIS Survey123 tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Snap Surveys is a user feedback software that lets user create and distribute surveys to collect live feedback from app users, website visitors, or anyone else online. Feature rich, and ... Read More about Snap Surveys

Survey123 is an easy-to-use survey and feedback software that helps create, manage and share custom forms. This makes it possible to gather meaningful public input on a wide variety of ... Read More about ArcGIS Survey123

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.7/10

8.8/10

User Ratings

Based on verified Spotsaas reviews

4.3

(77)
Get pricing help
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Software Demo

Demo

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How do Snap Surveys and ArcGIS Survey123 Compare on Features?

Total Features

14 Features

15 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Snap Surveys and ArcGIS Survey123 on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Snap Surveys pricing
      ArcGIS Survey123 pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Snap Surveys User Reviews & Rating Comparison

      User Ratings

      4

      (based on 119 reviews)

      4.3

      (based on 77 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 119 reviews, with strong overall satisfaction.

      What buyers like

      • Feature-rich survey tools
      • Easy customization
      • Live feedback collection

      Common complaints

      • Can be overwhelming for beginners
      • Limited analytics features
      • Higher pricing for advanced features

      Buyer sentiment

      Buyer sentiment is positive across 77 reviews, with strong overall satisfaction.

      What buyers like

      • Easy form creation
      • Customizable surveys
      • User-friendly interface

      Common complaints

      • Limited advanced analytics
      • May lack offline capabilities
      • Customization can be basic

      Pros and Cons

      • Extensive customization options cater to diverse needs.

      • Live feedback collection ensures timely insights.

      • User-friendly design simplifies survey creation.

      • Beginners may struggle with the extensive features.

      • Advanced features come at a higher cost.

      • Survey123's ease of use makes it accessible for all skill levels.

      • Customizable forms allow for tailored feedback collection.

      • It effectively gathers public input on various topics.

      • Advanced analytics features may be lacking.

      • Customization options can be limited.

      List of Customers

      Customers

      Children’s Commissioner for Wales

      Children’s Commissioner for Wales

      Brandon Trust

      Brandon Trust

      Youth Sport Trust

      Youth Sport Trust

      No Customers information available.

      Media and Screenshots

      Videos

      video-0

      1 Videos

      video-0

      4 Videos

      Top Alternatives to Snap Surveys and ArcGIS Survey123 in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Snap Surveys or ArcGIS Survey123?
      ArcGIS Survey123 edges out the other on user ratings (4.3 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Snap Surveys and ArcGIS Survey123 offer a free trial?
      Neither Snap Surveys nor ArcGIS Survey123 currently lists a free trial.
      What is the starting price of Snap Surveys vs ArcGIS Survey123?
      Snap Surveys starts at Contact for pricing. ArcGIS Survey123 starts at Contact for pricing.
      What are the top alternatives to Snap Surveys?
      Top alternatives to Snap Surveys include SurveyMonkey, SmartSurvey, QuestionPro, SurveySparrow, SurveyNuts.
      What are the top alternatives to ArcGIS Survey123?
      Top alternatives to ArcGIS Survey123 include SurveyMonkey, Checkbox Survey, SmartSurvey, QuestionPro, SurveyMethods.

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