SmartSurvey vs Survicate Comparison
SmartSurvey
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
SmartSurvey is Customer Feedback Software that enables companies to collect, store, organize and analyze the feedback from their customers. SmartSurvey offers unlimited survey pages and questionnaires and advanced statis…
Survicate
Starting at $65 /Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Survicate survey software is a powerful and easy to use feedback and survey solution for any business. Survicate allows to create beautiful surveys in less than 30 seconds, send them via email, SMS or download anyone ont…
Survicate leads on user satisfaction with a 4.6-star rating across 155 reviews.
SpotSaaS Analysis
SmartSurveySurvicate
The core difference lies in SmartSurvey's focus on advanced statistical analysis and unlimited survey capabilities, making it ideal for businesses that require in-depth insights. In contrast, Survicate is best suited for those seeking quick, visually appealing surveys that can be distributed across various channels.
- Best for small to medium businesses - Offers unlimited survey pages and questionnaires - Built-in advanced statistical analysis - Real-time result visualization - Ideal for in-depth customer feedback - Focus on comprehensive survey capabilities
- Best for small to medium businesses - Create visually appealing surveys in under 30 seconds - Distribute surveys via email and SMS - Fast and easy customer feedback collection - Focus on user-friendly design - Ideal for quick feedback and experience surveys
SmartSurvey vs Survicate — at a glance
| Feature | SmartSurvey | Survicate |
|---|---|---|
| Rating | 4.5 / 5 | 4.6 / 5 |
| Reviews | 187 | 155 |
| Starting price | Contact for pricing | $65 /Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business |
| Category | Survey/ User Feedback Software | Survey/ User Feedback Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | Online |
| Certifications | GDPR | SOC 2, GDPR |
| Data residency | US | US |
Key differences between SmartSurvey and Survicate
- Pricing: Survicate starts at $65 /Month. SmartSurvey pricing is not publicly listed.
- Target audience: SmartSurvey is built for Large Enterprises and Medium Business, while Survicate targets Freelancers / Consultants and Large Enterprises.
- User satisfaction: Survicate scores higher with a 4.6-star average.
- Deployment: SmartSurvey supports SaaS/Web/Cloud; Survicate supports SaaS/Web/Cloud.
SmartSurvey vs Survicate — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for small to medium businesses needing easy, advanced customer feedback surveys.
- You require unlimited survey pages and questionnaires without restrictions.
- You want built-in advanced statistical analysis and real-time result visualization.
- You need automated, immediate surveys triggered by website visitor actions.
- Your organization needs highly customized or complex survey workflows.
- You require deep CRM or ERP integrations for seamless data flow.
Best for fast, easy customer feedback and experience surveys.
- You need to create visually appealing surveys in under 30 seconds.
- You want to distribute surveys via multiple channels like email and SMS.
- Your team requires quick feedback turnaround to improve product or service quality.
- You require highly customized enterprise survey workflows and advanced analytics.
- You are a large enterprise needing deep integrations and complex reporting.
SmartSurvey: Best for small to medium businesses needing easy, advanced customer feedback surveys. Survicate: Best for fast, easy customer feedback and experience surveys.
Description | SmartSurvey is Customer Feedback Software that enables companies to collect, store, organize and analyze the feedback from their customers. SmartSurvey offers unlimited survey pages and ... Read More about SmartSurvey | Survicate survey software is a powerful and easy to use feedback and survey solution for any business. Survicate allows to create beautiful surveys in less than 30 seconds, send them via ... Read More about Survicate |
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Entry Level Pricing |
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Free Trial Availability | ||
Spotsaas ScoreWhat's this? ↗ | 9.1/10 | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do SmartSurvey and Survicate Compare on Features?
Total Features | 16 Features | 14 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare SmartSurvey and Survicate on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
|---|---|---|
HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | — | ✗ No |
Single Sign-On (SSO) | — | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
SmartSurvey User Reviews & Rating Comparison
User Ratings | 4.5 (based on 187 reviews) | 4.6 (based on 155 reviews) |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate SmartSurvey for its ease of use, robust analytics, and real-time reporting, though some express concerns about pricing transparency and integration options. What buyers like
Common complaints
| Buyer sentiment Users generally praise Survicate for its ease of use and quick survey deployment, though some desire more advanced features. What buyers like
Common complaints
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Pros and Cons |
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List of Customers
Customers |  NHS  IBM  Vodafone |  HP  Hubspot  Atlassian |
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Media and Screenshots
Screenshots |  7 Screenshots | No screenshots available. |
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Videos |  1 Videos |  2 Videos |
Top Alternatives to SmartSurvey and Survicate in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, SmartSurvey or Survicate?
- Survicate edges out the other on user ratings (4.6 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do SmartSurvey and Survicate offer a free trial?
- Yes, both SmartSurvey and Survicate offer a free trial.
- What is the starting price of SmartSurvey vs Survicate?
- SmartSurvey starts at Contact for pricing. Survicate starts at $65 /Month.
- What are the top alternatives to SmartSurvey?
- Top alternatives to SmartSurvey include SurveyMonkey, Zoho Survey, QuestionPro, SurveySparrow, Qualtrics Core XM.
- What are the top alternatives to Survicate?
- Top alternatives to Survicate include SurveyMonkey, QuestionPro, SurveySparrow, easyfeedback, SurveyBox.