SmartSurvey vs SurveyCTO Comparison
SmartSurvey
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
SmartSurvey is Customer Feedback Software that enables companies to collect, store, organize and analyze the feedback from their customers. SmartSurvey offers unlimited survey pages and questionnaires and advanced statis…
SurveyCTO
Starting at $198 /Month
- Free Trial
- Large Enterprises
- Medium Business
SurveyCTO is an online survey and user feedback software platform that helps organizations quickly create, deploy, analyze and action surveys and user feedback to evolve their products or services. With its inline data p…
SurveyCTO leads on user satisfaction with a 4.6-star rating across 110 reviews.
SmartSurvey vs SurveyCTO — at a glance
| Feature | SmartSurvey | SurveyCTO |
|---|---|---|
| Rating | 4.5 / 5 | 4.6 / 5 |
| Reviews | 187 | 110 |
| Starting price | Contact for pricing | $198 /Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Survey/ User Feedback Software | Survey/ User Feedback Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | 24/7 (Live rep), Online |
| Certifications | GDPR | SOC 2, HIPAA, GDPR |
| Data residency | US | Global |
Key differences between SmartSurvey and SurveyCTO
- Pricing: SurveyCTO starts at $198 /Month. SmartSurvey pricing is not publicly listed.
- User satisfaction: SurveyCTO scores higher with a 4.6-star average.
- Deployment: SmartSurvey supports SaaS/Web/Cloud; SurveyCTO supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
SmartSurvey vs SurveyCTO — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for small to medium businesses needing easy, advanced customer feedback surveys.
- You require unlimited survey pages and questionnaires without restrictions.
- You want built-in advanced statistical analysis and real-time result visualization.
- You need automated, immediate surveys triggered by website visitor actions.
- Your organization needs highly customized or complex survey workflows.
- You require deep CRM or ERP integrations for seamless data flow.
Best for enterprises needing advanced survey analytics and robust security.
- You require detailed reporting and data visualization for complex surveys.
- Your organization demands enterprise-grade security and dedicated support.
- You manage large-scale research or product feedback with process-heavy workflows.
- You are a very small business with minimal survey needs.
- You need a simple, quick survey tool without advanced analytics or complexity.
SmartSurvey: Best for small to medium businesses needing easy, advanced customer feedback surveys. SurveyCTO: Best for enterprises needing advanced survey analytics and robust security.
Description | SmartSurvey is Customer Feedback Software that enables companies to collect, store, organize and analyze the feedback from their customers. SmartSurvey offers unlimited survey pages and ... Read More about SmartSurvey | SurveyCTO is an online survey and user feedback software platform that helps organizations quickly create, deploy, analyze and action surveys and user feedback to evolve their products or ... Read More about SurveyCTO |
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Entry Level Pricing |
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Free Trial Availability | ||
Spotsaas ScoreWhat's this? ↗ | 9.1/10 | 9.1/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | 51-500 employees500+ employees |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do SmartSurvey and SurveyCTO Compare on Features?
Total Features | 16 Features | 16 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare SmartSurvey and SurveyCTO on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
|---|---|---|
HIPAA | ✗ No | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | — | ✗ No |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🌐 Global |
SmartSurvey User Reviews & Rating Comparison
User Ratings | 4.5 (based on 187 reviews) | 4.6 (based on 110 reviews) |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate SmartSurvey for its ease of use, robust analytics, and real-time reporting, though some express concerns about pricing transparency and integration options. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlighting reliability and advanced features, tempered by concerns about pricing transparency and complexity. What buyers like
Common complaints
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Pros and Cons |
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List of Customers
Customers |  NHS  IBM  Vodafone | No Customers information available. |
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Media and Screenshots
Screenshots |  7 Screenshots | No screenshots available. |
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Videos |  1 Videos |  4 Videos |
Top Alternatives to SmartSurvey and SurveyCTO in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, SmartSurvey or SurveyCTO?
- SurveyCTO edges out the other on user ratings (4.6 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do SmartSurvey and SurveyCTO offer a free trial?
- Yes, both SmartSurvey and SurveyCTO offer a free trial.
- What is the starting price of SmartSurvey vs SurveyCTO?
- SmartSurvey starts at Contact for pricing. SurveyCTO starts at $198 /Month.
- What are the top alternatives to SmartSurvey?
- Top alternatives to SmartSurvey include SurveyMonkey, Zoho Survey, QuestionPro, SurveySparrow, Qualtrics Core XM.
- What are the top alternatives to SurveyCTO?
- Top alternatives to SurveyCTO include SurveyMonkey, SmartSurvey, QuestionPro, SurveySparrow, Snap Surveys.