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SmartSurvey vs Qwary Comparison

Last updated:

SmartSurvey

4.5(187 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

SmartSurvey is Customer Feedback Software that enables companies to collect, store, organize and analyze the feedback from their customers. SmartSurvey offers unlimited survey pages and questionnaires and advanced statis…

Qwary

4.8(135 reviews)

Starting at $19 /Month

  • Free Trial
  • Individuals
  • Large Enterprises

Qwary is the ideal survey platform for organizations looking to collect feedback, track customer satisfaction, and drive loyalty. With Qwary you can indulge in Omni-channel surveys done right, giving customers a platform…

Qwary leads on user satisfaction with a 4.8-star rating across 135 reviews.

SmartSurvey vs Qwary — at a glance

FeatureSmartSurveyQwary
Rating4.5 / 54.8 / 5
Reviews187135
Starting priceContact for pricing$19 /Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Large Enterprises, Medium Business
CategorySurvey/ User Feedback SoftwareVideo Survey Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnline
CertificationsGDPRGDPR
Data residencyUS

Key differences between SmartSurvey and Qwary

  • Pricing: Qwary starts at $19 /Month. SmartSurvey pricing is not publicly listed.
  • Target audience: SmartSurvey is built for Large Enterprises and Medium Business, while Qwary targets Individuals and Large Enterprises.
  • User satisfaction: Qwary scores higher with a 4.8-star average.
  • Deployment: SmartSurvey supports SaaS/Web/Cloud; Qwary supports SaaS/Web/Cloud.

SmartSurvey vs Qwary — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SmartSurvey - Survey/ User Feedback Software
Talk to an expert
Talk to an expert
Qwary - Video Survey Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

SmartSurvey

Best for small to medium businesses needing easy, advanced customer feedback surveys.

Choose if
  • You require unlimited survey pages and questionnaires without restrictions.
  • You want built-in advanced statistical analysis and real-time result visualization.
  • You need automated, immediate surveys triggered by website visitor actions.
Consider alternatives if
  • Your organization needs highly customized or complex survey workflows.
  • You require deep CRM or ERP integrations for seamless data flow.

Qwary

Best for flexible, customizable omni-channel surveys with advanced analytics.

Choose if
  • You need to measure customer satisfaction and employee engagement effectively.
  • Your team values customizable surveys with visual reports and sentiment analysis.
  • You want integration with voice-enabled platforms like Alexa for innovative feedback.
Consider alternatives if
  • Your organization requires fully offline survey capabilities.
  • You need highly specialized, industry-specific compliance features.

SmartSurvey: Best for small to medium businesses needing easy, advanced customer feedback surveys. Qwary: Best for flexible, customizable omni-channel surveys with advanced analytics.

Description

SmartSurvey is Customer Feedback Software that enables companies to collect, store, organize and analyze the feedback from their customers. SmartSurvey offers unlimited survey pages and ... Read More about SmartSurvey

Qwary is the ideal survey platform for organizations looking to collect feedback, track customer satisfaction, and drive loyalty. With Qwary you can indulge in Omni-channel surveys done ... Read More about Qwary

Entry Level Pricing

  • Not Available
  • Starts from $19 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

9.1/10

Not Available

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Qwary has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do SmartSurvey and Qwary Compare on Features?

Total Features

16 Features

0 Features

Unique Features

No unique features

No features

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Get Quote

Compare SmartSurvey and Qwary on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $19 , Billed Yearly

      Pricing Plans

      • Not Available
      • BASIC

        • 1,000 Responses/Month

        • Unlimited Surveys

        • Unlimited Questions Per Survey

        Show more +

      • ADVANCE

        • 3,000 Responses/Month

        • Includes the features of Basic plan, plus

        • Video Surveys

        Show more +

      • PRO

        • 5,000 Responses/Month

        • Includes the features of Advance plan, plus

        • Alexa Survey Skill

        Show more +

      • Browse all pricing plans

      Pricing Page

      SmartSurvey pricing
      Qwary pricing

      Other Details

      Organization Types supported

      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US

      SmartSurvey User Reviews & Rating Comparison

      User Ratings

      4.5

      (based on 187 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      67

      4

      0

      0

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate SmartSurvey for its ease of use, robust analytics, and real-time reporting, though some express concerns about pricing transparency and integration options.

      What buyers like

      • Ease of use
      • Advanced analytics
      • Real-time reporting

      Common complaints

      • Pricing transparency
      • Integration limitations

      Buyer sentiment

      Users highly praise Qwary for its ease of use, customization options, and powerful analytics, though some report occasional functionality issues and a learning curve.

      What buyers like

      • Ease of use
      • Customization and flexibility
      • Analytics and reporting capabilities

      Common complaints

      • Software functionality issues
      • Customer support inconsistency

      Pros and Cons

      • Unlimited survey pages and questionnaires

      • Advanced statistical analysis capabilities

      • Real-time chart display of survey results

      • Pricing details not publicly available, requiring sales contact

      • Potential limitations for enterprise-level customization

      • User-friendly and intuitive platform with excellent UI

      • Customizable features including visual reports and sentiment analysis

      • Variety of survey types and templates supporting diverse feedback collection

      • Occasional software functionality issues

      • Inconsistent customer support experience

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      NHS

      NHS

      IBM

      IBM

      Vodafone

      Vodafone

      No Customers information available.

      Media and Screenshots

      Screenshots

      SmartSurvey screenshot

      7 Screenshots

      No screenshots available.

      Videos

      video-0

      1 Videos

      No videos available.

      Top Alternatives to SmartSurvey and Qwary in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, SmartSurvey or Qwary?
      Qwary edges out the other on user ratings (4.8 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do SmartSurvey and Qwary offer a free trial?
      Yes, both SmartSurvey and Qwary offer a free trial.
      What is the starting price of SmartSurvey vs Qwary?
      SmartSurvey starts at Contact for pricing. Qwary starts at $19 /Month.
      What are the top alternatives to SmartSurvey?
      Top alternatives to SmartSurvey include SurveyMonkey, Zoho Survey, QuestionPro, SurveySparrow, Qualtrics Core XM.
      What are the top alternatives to Qwary?
      Top alternatives to Qwary include SmartSurvey, QuestionPro, Couchsurvey, SurveyBox, Typeform.

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