NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Smartsheet vs Slack Comparison

Last updated:

Smartsheet

4.6(2,444 reviews)

Starting at $9 /month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Smartsheet is a dynamic project management tool that simplifies tracking and planning for teams of all sizes. Offering a user-friendly interface, it’s designed to adapt to your unique workflows, whether you're managing s…

Slack

4.8(2,759 reviews)

Starting at $2.67 /Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Slack is the only unified communication platform for chatting, sharing, and collaborating. Whether in one-on-one conversations or a large group, Slack's threaded conversations keep everyone on the same page. No more emai…

Slack leads on user satisfaction with a 4.8-star rating across 2,759 reviews.

Smartsheet vs Slack — at a glance

FeatureSmartsheetSlack
Rating4.6 / 54.8 / 5
Reviews2,4442,759
Starting price$9 /month$2.67 /Month
Free trial Yes Yes
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryProject Management SoftwareBusiness Instant Messaging Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modesBusiness Hours, OnlineOnline
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2, HIPAA, GDPR, ISO 27001
Data residencyUSGlobal

Key differences between Smartsheet and Slack

  • Pricing: Smartsheet starts at $9 /month, while Slack starts at $2.67 /Month.
  • User satisfaction: Slack scores higher with a 4.8-star average.
  • Deployment: Smartsheet supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Slack supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Smartsheet vs Slack — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Project Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

*sponsored

Slack - Business Instant Messaging Software
Talk to an expert
Talk to an expert

Free PDF comparison

Download this Smartsheet vs Slack comparison

Get the full side-by-side as a PDF — these picks plus the top Project Management Software tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
  • Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Biggest differences

Start here before you go deeper into features.

Smartsheet

Best for teams needing customizable, spreadsheet-style project management with automation.

Choose if
  • You require flexible workflows adaptable to complex project plans and diverse teams.
  • You want strong project management features like Gantt charts, dashboards, and resource tracking.
  • You value automation to reduce manual errors and save time in project execution.
Consider alternatives if
  • Your team needs extensive offline functionality due to unreliable internet access.
  • You prefer simple, ready-to-use workflows without investing time in customization or training.

Slack

Best for streamlined team communication and collaboration across varied company sizes.

Choose if
  • You need a unified platform for both one-on-one and group messaging.
  • Your team benefits from threaded conversations to reduce email overload.
  • You want a simple, low-complexity setup for remote or cross-functional teams.
Consider alternatives if
  • Your organization requires specialized industry compliance features not supported by Slack.
  • Your team prefers email-centric workflows over instant messaging platforms.

Smartsheet: Best for teams needing customizable, spreadsheet-style project management with automation. Slack: Best for streamlined team communication and collaboration across varied company sizes.

Description

Smartsheet is a dynamic project management tool that simplifies tracking and planning for teams of all sizes. Offering a user-friendly interface, it’s designed to adapt to your unique ... Read More about Smartsheet

Slack is the only unified communication platform for chatting, sharing, and collaborating. Whether in one-on-one conversations or a large group, Slack's threaded conversations keep everyone ... Read More about Slack

Entry Level Pricing

  • Starts from $9 , yearly
  • Starts from $2.67

Free Trial Availability

  • Free Trial available

Spotsaas Score

What's this? ↗

9.8/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.57

(2444)

4.84

(2759)

Best Company Size

50-500 employees501-5,000 employees
1-50 employees500+ employees
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Smartsheet

  • Streamlined Collaboration: With Smartsheet, teams can easily collaborate in real-time, ensuring that everyone is on the same page. I’ve seen how this fosters transparency and accountability within projects, making it easier for managers to keep track of progress.
  • Customizable Dashboards: Smartsheet offers customizable dashboards that allow you to visualize project data at a glance. This feature empowers executives to make informed decisions quickly, as they can monitor key metrics without digging through extensive reports.
  • Automation Capabilities: By automating repetitive tasks, Smartsheet saves time and reduces errors. Administrators will appreciate how this feature allows them to focus on higher-value activities rather than getting bogged down with manual processes.

Slack

No key benefits available yet.

Best fit

Best fit

Smartsheet

  • 50-5,000 employees.
  • Industries include Project Management, IT Services, Marketing Technology (Martech), Financial Technology (Fintech), Consulting, and SaaS.
  • Typical users are Project Managers, Operations Managers, Marketing Coordinators, IT Directors, and Business Analysts.

Slack

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

Smartsheet

  • Users may seek alternatives to Smartsheet due to budget constraints, as some organizations find more cost-effective project management solutions that fit their needs without compromising essential features.
  • Teams looking for specialized tools might consider alternatives that offer specific functionalities tailored for industries like construction or software development, which may not be as robust in Smartsheet.
  • Some users may desire a more intuitive user interface and simpler navigation, leading them to explore alternatives that prioritize ease of use and require less training for team members.

Slack

No alternatives guidance available yet.

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Spotsaas advisor
Get shortlist help from a software advisor
  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do Smartsheet and Slack Compare on Features?

Total Features

21 Features

0 Features

Unique Features

No unique features

No features

Get Quote

Compare Smartsheet and Slack on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $9 , yearly
      • $2.67

      Pricing Plans

      • Pro

        $12

        /month

        • Unlimited free Viewers

        • Gantt, grid, board, and calendar view

        • Rich formulas

        Show more +

      • Business

        $24

        /month

        • Includes features of Pro plan, plus:

        • Unlimited free Guests

        • Timeline view

        Show more +

      • Enterprise

        Custom

        • Includes features of Business plan, plus

        • AI formulas, texts, and charts

        • SAML-based SSO

        Show more +

      • Browse all pricing plans
      • Not Available

      Pricing Page

      Smartsheet pricing
      Slack pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals

      Platforms Supported

      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      Smartsheet User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      1840

      427

      95

      34

      18

      2513

      213

      19

      4

      10

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights Smartsheet’s flexibility, collaboration features, and powerful project management tools, tempered by concerns about learning curve and offline limitations.

      What buyers like

      • Ease of use
      • Customizability
      • Automation capabilities

      Common complaints

      • Learning curve for advanced features
      • Limited offline functionality

      Buyer sentiment

      Overall, users appreciate Slack for its ease of communication and collaboration but note challenges with pricing and information overload.

      What buyers like

      • Ease of use
      • Effective team communication
      • Integration capabilities

      Common complaints

      • Pricing complexity
      • Notification overload

      Pros and Cons

      • Customizable and user-friendly interface accessible to beginners and experienced users

      • Strong project management features including Gantt charts, dashboards, and resource tracking

      • Automated workflows that save time and reduce manual errors

      • Advanced features have a learning curve that can challenge new users

      • Limited offline functionality can hinder use in poor internet conditions

      • Unified platform for messaging and collaboration

      • Threaded conversations that reduce email overload

      • Supports both one-on-one and large group communication

      • Pricing details are not fully transparent and may require sales contact

      • May lack advanced project management features

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Pfizer

      Pfizer

      Whirlpool

      Whirlpool

      Western Digital

      Western Digital

      Slack_customers_0

      Slack_customers_0

      Slack_customers_1

      Slack_customers_1

      Slack_customers_2

      Slack_customers_2

      Media and Screenshots

      Screenshots

      Select proven solutions

      7 Screenshots

      screenshots

      7 Screenshots

      Videos

      video-0

      4 Videos

      video-0

      1 Videos

      Top Alternatives to Smartsheet and Slack in 2026

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Compare similar software options

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Smartsheet or Slack?
      Slack edges out the other on user ratings (4.8 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Smartsheet and Slack offer a free trial?
      Yes, both Smartsheet and Slack offer a free trial.
      What is the starting price of Smartsheet vs Slack?
      Smartsheet starts at $9 /month. Slack starts at $2.67 /Month.
      What are the top alternatives to Smartsheet?
      Top alternatives to Smartsheet include Quickbase , ClickUp, Jira, Microsoft PPM, Trello.
      What are the top alternatives to Slack?
      Top alternatives to Slack include Microsoft Teams, Glip, Google Chat, ChatWork, Dialog.

      Grow your pipeline with buyers who are already looking for you

      254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.