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Smartsheet vs Qualified Comparison

Last updated:

Smartsheet

4.6(2,318 reviews)

Starting at $9 /month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Smartsheet is a dynamic project management tool that simplifies tracking and planning for teams of all sizes. Offering a user-friendly interface, it’s designed to adapt to your unique workflows, whether you're managing s…

Qualified

4.8(55 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Qualified is an AI-powered conversational marketing platform designed to help modern B2B marketing and sales teams convert website traffic into qualified pipeline. Its flagship feature, Piper the AI SDR Agent, automates…

Qualified leads on user satisfaction with a 4.8-star rating across 55 reviews.

Smartsheet vs Qualified — at a glance

FeatureSmartsheetQualified
Rating4.6 / 54.8 / 5
Reviews2,31855
Starting price$9 /monthContact for pricing
Free trial Yes No
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryProject Management SoftwareConversational Marketing Software
Integrations7+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesBusiness Hours, OnlineOnline
CertificationsSOC 2, HIPAA, GDPR, ISO 27001
Data residencyUS

Key differences between Smartsheet and Qualified

  • Pricing: Smartsheet starts at $9 /month. Qualified pricing is not publicly listed.
  • Free trial: Smartsheet offers a free trial; Qualified does not.
  • Target audience: Smartsheet is built for Freelancers / Consultants and Large Enterprises, while Qualified targets Large Enterprises and Medium Business.
  • User satisfaction: Qualified scores higher with a 4.8-star average.
  • Deployment: Smartsheet supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Qualified supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Smartsheet vs Qualified — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Project Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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Biggest differences

Start here before you go deeper into features.

Smartsheet

Best for teams needing customizable, spreadsheet-style project management with automation.

Choose if
  • You require flexible workflows adaptable to complex project plans and diverse teams.
  • You want strong project management features like Gantt charts, dashboards, and resource tracking.
  • You value automation to reduce manual errors and save time in project execution.
Consider alternatives if
  • Your team needs extensive offline functionality due to unreliable internet access.
  • You prefer simple, ready-to-use workflows without investing time in customization or training.

Qualified

Best for

Large Enterprises, Medium Business, Small Business

Smartsheet typically suits Freelancers / Consultants and Large Enterprises. Qualified tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Smartsheet is a dynamic project management tool that simplifies tracking and planning for teams of all sizes. Offering a user-friendly interface, it’s designed to adapt to your unique ... Read More about Smartsheet

Qualified is an AI-powered conversational marketing platform designed to help modern B2B marketing and sales teams convert website traffic into qualified pipeline. Its flagship feature, ... Read More about Qualified

Entry Level Pricing

  • Starts from $9 , yearly
  • Not Available

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

9.8/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.56

(2318)

4.76

(55)

Best Company Size

50-500 employees501-5,000 employees
50–1,000 Employees
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Smartsheet

  • With Smartsheet, teams can collaborate in real-time, keeping everyone aligned. This builds transparency and accountability within projects, making it easier for managers to track progress.
  • Customizable Dashboards: Smartsheet offers customizable dashboards that let you visualize project data at a glance. This feature helps executives make informed decisions quickly, as they can monitor key metrics without digging through extensive reports.
  • Automation Capabilities: By automating repetitive tasks, Smartsheet saves time and reduces errors. Administrators will appreciate how this feature allows them to focus on higher-value activities rather than getting bogged down with manual processes.

Qualified

  • Automated 24/7 Lead Engagement: Piper AI SDR handles real-time chat, qualification, email follow-up, and meeting booking, keeping high-intent visitors engaged around the clock.
  • Deep Conversational Personalization: Messaging designed for specific companies based on intent data and behavior increases relevance and conversion potential.
  • Reliable CRM and Marketing Stack Integration: Natively connects with tools like Salesforce, HubSpot, Marketo, Slack, Outreach, and Demandbase to simplify workflows and data sync.
Best fit

Best fit

Smartsheet

  • 50-5,000 employees.
  • Industries include Project Management, IT Services, Marketing Technology (Martech), Financial Technology (Fintech), Consulting, and SaaS.
  • Typical users are Project Managers, Operations Managers, Marketing Coordinators, IT Directors, and Business Analysts.

Qualified

  • 50–1,000 Employees
  • B2B SaaS, Enterprise Technology, Financial Services, Professional Services, Healthcare Tech
  • VP of Marketing, Demand Generation Manager, SDR/BDR Team Lead, Revenue Operations Manager, Director of Sales Development
Watchouts

Reasons buyers look elsewhere

Smartsheet

  • Pricing exceeds $25/month per user for most teams — competitors like Monday.com and Asana offer similar features at $10–15/month
  • Lacks native construction and software development templates — teams in these industries typically layer in specialized tools like Procore or Jira
  • Steep learning curve requires 4–6 weeks of training for new users — alternatives like Trello and ClickUp have faster onboarding

Qualified

  • While enterprise-grade, Qualified can be feature-heavy for small teams seeking simplicity and speed to launch.
  • Admins note some navigational complexity and overlapping routing logic, which could be challenging without dedicated technical staff.
  • Users request more advanced qualitative analytics on chat transcripts and smart‑button performance.

Software Demo

Demo

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How do Smartsheet and Qualified Compare on Features?

Total Features

21 Features

15 Features

Unique Features

No unique features

No unique features

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Compare Smartsheet and Qualified on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $9 , yearly
      • Not Available

      Pricing Plans

      • Pro

        $12

        /month

        • Unlimited free Viewers

        • Gantt, grid, board, and calendar view

        • Rich formulas

        Show more +

      • Business

        $24

        /month

        • Includes features of Pro plan, plus:

        • Unlimited free Guests

        • Timeline view

        Show more +

      • Enterprise

        Custom

        • Includes features of Business plan, plus

        • AI formulas, texts, and charts

        • SAML-based SSO

        Show more +

      • Browse all pricing plans
      • Not Available

      Pricing Page

      Smartsheet pricing
      Qualified pricing

      Other Details

      Organization Types supported

      • Individuals
      • Small Business
      • Large Enterprises
      • Medium Business
      • Freelancers
      • Individuals
      • Small Business
      • Large Enterprises
      • Medium Business
      • Freelancers

      Platforms Supported

      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US

      Smartsheet User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      1840

      427

      95

      34

      18

      100

      3

      0

      0

      2

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights Smartsheet’s flexibility, collaboration features, and powerful project management tools, tempered by concerns about learning curve and offline limitations.

      What buyers like

      • Ease of use
      • Customizability
      • Automation capabilities

      Common complaints

      • Learning curve for advanced features
      • Limited offline functionality

      Buyer sentiment

      Buyer sentiment is very strong across 105 reviews, with consistently positive feedback.

      What buyers like

      • Customer success team is highly rated for support.
      • Platform includes customizable chat experiences and analytics.
      • Success Architects and Customer Success Managers provide strong support.

      Common complaints

      • Learning curve for some users, requiring additional support for initial setup and usage.
      • Complex features can be overwhelming initially, especially for users with complex internal processes.
      • Limited reporting capabilities in certain integrations, impacting data visibility and analytics.

      Pros and Cons

      • Customizable and user-friendly interface accessible to beginners and experienced users

      • Strong project management features including Gantt charts, dashboards, and resource tracking

      • Automated workflows that save time and reduce manual errors

      • Advanced features have a learning curve that can challenge new users

      • Limited offline functionality can hinder use in poor internet conditions

      • Customer success team receives high praise for their support and assistance in building experiences.

      • Intuitive platform, with a variety of features like customizable chat experiences and rich analytics.

      • Excellent customer service and support provided by Success Architects and Customer Success Managers.

      • Learning curve for some users, requiring additional support for initial setup and usage.

      • Complex features can be overwhelming initially, especially for users with complex internal processes.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Smartsheet or Qualified? Tell buyers what actually differs.

      Integrations

      Integration with other apps

      No Integration information available.

      List of Customers

      Customers

      Pfizer

      Pfizer

      Whirlpool

      Whirlpool

      Western Digital

      Western Digital

      Box

      Box

      Greenhouse

      Greenhouse

      asana

      asana

      Media and Screenshots

      Screenshots

      Select proven solutions

      7 Screenshots

      Assets Global Website

      5 Screenshots

      Videos

      video-0

      4 Videos

      video-0

      1 Videos

      Top Alternatives to Smartsheet and Qualified in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Smartsheet or Qualified?
      Qualified edges out the other on user ratings (4.8 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Smartsheet and Qualified offer a free trial?
      Smartsheet offers a free trial. Qualified does not.
      What is the starting price of Smartsheet vs Qualified?
      Smartsheet starts at $9 /month. Qualified starts at Contact for pricing.
      What are the top alternatives to Smartsheet?
      Top alternatives to Smartsheet include Quickbase, ClickUp, Jira, Microsoft PPM, Trello.
      What are the top alternatives to Qualified?
      Top alternatives to Qualified include Conversica, Automat, ChatFunnels, Konverse AI, Conversational AI Bot.