NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Smartlook vs Lucky Orange vs VWO Insights vs VWO FullStack Comparison

Last updated:

Smartlook

4.5(1,988 reviews)

Starting at $39 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

The Smart Look Heat Map software is a cloud based system that allows contractors to create customer heat maps and get real-time feedback. Smart Look enables contractors to get immediate draw insights that will help them…

Lucky Orange

4.3(203 reviews)

Starting at $9 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

LuckyOrange is a heatmap software for user experience researchers. It enables them to track location, movement and touch interaction of a user during a session. Although it was originally designed for web observation, it…

VWO Insights

Starting at $169 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

The VWO Heat Map for mobile app enhances user experience by providing visual capture of the interest on any piece of content at a given time.   With easy access to insights, marketers can now get to know more about their…

VWO FullStack

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

The VWO Fullstack is a AB testing suite on the market that seamlessly integrates with current web development tools. The simple API means that user can be up and running in minutes! Whether a budding web developer or pro…

Smartlook leads on user satisfaction with a 4.5-star rating across 1,988 reviews.

SpotSaaS Analysis

SmartlookLucky OrangeVWO Insights

The core difference between Smartlook and Lucky Orange lies in their target user base and complexity; Smartlook is tailored for medium businesses requiring detailed user insights, while Lucky Orange caters to a broader range of company sizes with a focus on simplicity and ease of use. Ideal buyers for Smartlook include medium-sized businesses with a need for comprehensive analytics, whereas Lucky Orange is perfect for small to medium-sized businesses seeking straightforward heatmaps and session recordings.

- Best for medium businesses with 50 to 500 employees - Detailed session recordings for user behavior analysis - Quick setup with minimal installation effort - Ideal for Martech, Fintech, SaaS, and Consulting sectors - Suitable for Product Managers, UX Designers, and Marketing Analysts - Price: $39

- Suitable for companies with 1 to 500 employees - Focus on simple, real-time heatmaps and session recordings - Easy setup and user-friendly interface - Ideal for Martech, SaaS, E-commerce, and Digital Marketing - Targeted at Marketing Managers, UX/UI Designers, and Web Analysts - Price: $9

Smartlook vs Lucky Orange vs VWO Insights vs VWO FullStack — at a glance

FeatureSmartlookLucky OrangeVWO InsightsVWO FullStack
Rating4.5 / 54.3 / 5
Reviews1,988203
Starting price$39 /Month$9 /Month$169 /MonthContact for pricing
Free trial Yes Yes Yes No
Free version No No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business
CategoryHeat Map SoftwareHeat Map SoftwareHeat Map SoftwareAB Testing Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesBusiness Hours, OnlineBusiness Hours, Online24/7 (Live rep), OnlineOnline
CertificationsGDPRGDPRGDPRGDPR
Data residencyGlobalGlobalUSGlobal

Key differences between Smartlook and Lucky Orange

  • Pricing: Smartlook starts at $39 /Month, while Lucky Orange starts at $9 /Month.
  • User satisfaction: Smartlook scores higher with a 4.5-star average.
  • Deployment: Smartlook supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Lucky Orange supports SaaS/Web/Cloud.

Compare Smartlook vs Lucky Orange vs VWO Insights vs VWO FullStack — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Heat Map Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Smartlook - Heat Map Software
Talk to an expert
Talk to an expert
Lucky Orange - Heat Map Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Smartlook

Best for medium businesses needing easy heatmaps with real-time user insights.

Choose if
  • You want quick setup with minimal installation effort.
  • Your team needs detailed session recordings to understand user behavior.
  • You require real-time monitoring to detect issues immediately.
Consider alternatives if
  • Your organization depends on extensive third-party app integrations.
  • You need advanced features fully utilized across all users.

Lucky Orange

Best for simple, real-time heatmaps and user session recordings.

Choose if
  • You need quick insights into user behavior with easy setup and use.
  • Your team includes marketing, UX/UI, or product managers focused on web optimization.
  • You want integrated chat to engage visitors and gather immediate feedback.
Consider alternatives if
  • Your company requires extensive third-party integrations and a large app marketplace.
  • You need advanced customization or complex feature sets beyond basic heatmaps.

VWO Insights

Best for integrated user behavior insights and conversion optimization.

Choose if
  • You need combined heatmaps, session recordings, and funnel analysis in one tool.
  • Your team includes product managers, UX researchers, or marketing analysts in medium-sized businesses.
  • You want to improve conversion rates through simplified A/B testing and comprehensive reporting.
Consider alternatives if
  • You require advanced, specialized mobile app testing features beyond basic heatmaps.
  • You prefer a highly simplified interface with minimal learning curve and no complexity.

VWO FullStack

Best for

Large Enterprises, Medium Business

Smartlook: Best for medium businesses needing easy heatmaps with real-time user insights. Lucky Orange: Best for simple, real-time heatmaps and user session recordings.

Description

The Smart Look Heat Map software is a cloud based system that allows contractors to create customer heat maps and get real-time feedback. Smart Look enables contractors to get immediate ... Read More about Smartlook

LuckyOrange is a heatmap software for user experience researchers. It enables them to track location, movement and touch interaction of a user during a session. Although it was originally ... Read More about Lucky Orange

The VWO Heat Map for mobile app enhances user experience by providing visual capture of the interest on any piece of content at a given time.   With easy access to insights, marketers can ... Read More about VWO Insights

The VWO Fullstack is a AB testing suite on the market that seamlessly integrates with current web development tools. The simple API means that user can be up and running in minutes! Whether ... Read More about VWO FullStack

Entry Level Pricing

  • Starts from $39
  • Starts from $9 , Billed Yearly
  • Starts from $169
  • Not Available

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.8/10

8.8/10

8.6/10

8.3/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

50 to 500 employeesMedium Business
1-50 employees51-500 employees
50 to 500 employeesMedium Business
50 to 500 employees
Get pricing help
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Smartlook

  • Enhanced User Insights: With Smartlook, managers can dive deep into user behavior analytics, gaining a comprehensive understanding of how customers interact with their applications. This insight helps in making data-driven decisions that align with user needs.
  • Session Replay Feature: Executives will appreciate the session replay capability that allows teams to watch real-time recordings of user sessions. This feature helps identify pain points and improve overall user experience, leading to higher customer satisfaction.
  • Conversion Rate Optimization: By utilizing Smartlook’s detailed funnels and heatmaps, administrators can pinpoint exactly where users drop off in the conversion process. This information empowers them to implement targeted strategies for boosting conversion rates effectively.

Lucky Orange

  • Enhanced User Insights: With Lucky Orange, we gain access to real-time heatmaps and session recordings, allowing us to see exactly how users interact with our website. This insight empowers us to make informed decisions that enhance user experience and drive engagement.
  • Immediate Feedback Loop: By utilizing the chat feature, we can directly engage with visitors and gather valuable feedback instantly. This two-way communication helps us understand customer needs and address concerns promptly.
  • Conversion Optimization: Lucky Orange provides powerful tools to identify bottlenecks in our conversion funnel. By analyzing drop-off points, we can implement targeted strategies that optimize our sales process and increase conversion rates.

VWO Insights

  • Data-Driven Decision Making: With VWO Insights, you’ll empower your team to make informed decisions based on real user behavior. This platform transforms raw data into actionable insights, helping managers identify areas for improvement and optimization.
  • User Experience Enhancement: By utilizing VWO Insights, you can dive deep into user interactions on your website. This allows administrators to pinpoint friction points in the customer journey, leading to enhanced user experiences and increased satisfaction.
  • Comprehensive Reporting: Executives will appreciate the robust reporting features that VWO Insights offers. With intuitive dashboards and visualizations, stakeholders can easily track performance metrics and understand the effectiveness of their strategies at a glance.

VWO FullStack

  • Seamless Experimentation: With VWO FullStack, teams can easily run A/B tests on any part of their application, whether it's front-end or back-end. This flexibility empowers developers to make data-driven decisions without disrupting the user experience.
  • Comprehensive Insights: By integrating both qualitative and quantitative data, VWO FullStack provides a holistic view of user behavior. Managers can leverage these insights to understand customer preferences and optimize their offerings effectively.
  • Rapid Deployment: The platform allows for quick implementation of experiments with minimal coding required. This means your team can focus more on innovation and less on technical hurdles, speeding up the time to market for new features.
Best fit

Best fit

Smartlook

  • 50 to 500 employees
  • Martech, Fintech, SaaS, and Consulting
  • Product Managers, UX Designers, Marketing Analysts, and Customer Experience Specialists

Lucky Orange

  • 1 to 500 employees
  • Martech, SaaS, E-commerce, Digital Marketing, and Consulting
  • roles such as Marketing Managers, UX/UI Designers, Product Managers, Web Analysts, and Customer Experience Specialists

VWO Insights

  • 50 to 500 employees
  • Martech, SaaS, E-commerce, Digital Marketing, and Consulting
  • Product Managers, UX Researchers, Marketing Analysts, and Data Scientists

VWO FullStack

  • 50 to 500 employees
  • Marketing Technology, E-commerce, SaaS, Digital Agencies, and Consulting
  • Digital Marketers, Product Managers, User Experience Researchers, and Conversion Rate Optimization Specialists
Watchouts

Reasons buyers look elsewhere

Smartlook

  • Users may seek alternatives to Smartlook if they require more extensive customization options to tailor analytics and tracking features specific to their unique business needs and user behaviors.
  • Some businesses might explore other solutions due to pricing concerns, particularly if they find that the cost of Smartlook exceeds their budget or does not align with their expected return on investment.
  • Organizations looking for more robust customer support or onboarding assistance might consider alternatives, especially if they feel that Smartlook's resources and responsiveness do not meet their expectations.

Lucky Orange

  • Users may seek alternatives to Lucky Orange due to budget constraints, as some alternatives offer similar features at a lower price point, making them more appealing for small businesses or startups.
  • Some users might prefer platforms that integrate more seamlessly with their existing tools and systems, ensuring a smoother workflow without the need for additional adjustments or learning curves.
  • If users find that Lucky Orange's user interface is not intuitive enough, they might explore alternatives that prioritize ease of use and a more user-friendly design for enhanced accessibility.

VWO Insights

  • Users may seek alternatives to VWO Insights due to budget constraints, as some competitors offer similar features at a lower price point, making them more accessible for small businesses or startups.
  • Organizations might consider alternatives when they require more advanced analytics capabilities or integration options that VWO Insights does not support, allowing for greater flexibility and customization.
  • Companies focused on specific industries or niches may look for tailored solutions that better address their unique needs, providing more relevant insights and data analysis than a general tool like VWO Insights.

VWO FullStack

  • Users may seek alternatives to VWO FullStack due to its pricing structure, especially if they require a more budget-friendly solution that still offers robust testing and optimization capabilities for their digital products.
  • Some organizations might find VWO FullStack's feature set overwhelming or not fully aligned with their specific needs, prompting them to explore simpler or more targeted tools that cater directly to their testing requirements.
  • Companies with unique technical environments or specific integration needs may look for alternatives that offer better compatibility with their existing systems or provide custom solutions tailored to their infrastructure.

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Smartlook, Lucky Orange, VWO Insights and VWO FullStack Compare on Features?

Total Features

19 Features

7 Features

13 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

No unique features

Get Quote
Get Quote
Get Quote

Compare Smartlook, Lucky Orange, VWO Insights and VWO FullStack on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

          Starting From

          • $39
          • $9 , Billed Yearly
          • $169
          • Not Available

          Pricing Plans

          • Not Available
          • Starter

            • Monthly Pageviews 25,000 Shared Across Sites

            • 1 Site

            • 2 Operators

            Show more +

          • Small Business

            • Monthly Pageviews 60,000 Shared Across Sites

            • 3 Sites

            • 4 Operators

            Show more +

          • Medium

            • Monthly Pageviews 200,000 Shared Across Sites

            • 8 Sites

            • 10 Operators

            Show more +

          • Browse all pricing plans
          • Not Available
          • Not Available

          Pricing Page

          Smartlook pricing
          Lucky Orange pricing
          VWO Insights pricing

          Pricing information not available

          Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Not Available
          • Available
          • Not Available
          Get help choosing
          Get help choosing
          Get help choosing

          Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          HIPAA

          ✗ No
          ✗ No

          GDPR

          ✓ Yes
          ✓ Yes

          Data Encryption

          ✓ Yes
          ✓ Yes

          Data Residency

          🌐 Global
          🌐 Global

          Smartlook vs Lucky Orange vs VWO Insights User Reviews & Rating Comparison

          User Ratings

          No reviews available for the product

          No reviews available for the product

          Rating Distribution

          247

          29

          2

          1

          1

          95

          8

          4

          0

          0

          27

          21

          3

          0

          0

          No reviews available for this product

          Spotsaas Editor’s POV generated by AI

          Buyer sentiment

          Overall positive sentiment highlights ease of use, valuable user behavior insights, and effective real-time monitoring, with some concerns about limited marketplace options and feature utilization.

          What buyers like

          • Ease of use
          • User behavior insights
          • Real-time monitoring

          Common complaints

          • Limited marketplace integrations
          • Underutilization of advanced features

          Buyer sentiment

          Users generally appreciate Lucky Orange for its ease of use, insightful heatmaps, and responsive support, though some find the feature set limited and the chat functionality less universally useful.

          What buyers like

          • Ease of use
          • Insightful heatmaps
          • Responsive customer support

          Common complaints

          • Limited integrations
          • Feature complexity for new users

          Buyer sentiment

          Overall positive sentiment with praise for data gathering and A/B testing capabilities, tempered by concerns about interface complexity and occasional feature issues.

          What buyers like

          • Ease of data gathering
          • User-friendly installation and documentation
          • Conversion rate improvement

          Common complaints

          • Interface complexity
          • Feature bugs and slow performance

          What buyers like

          • Seamless integration
          • Quick setup
          • Comprehensive testing tools

          Common complaints

          • Limited advanced features
          • Basic reporting options
          • Not suitable for all platforms

          Pros and Cons

          • Easy installation and quick setup

          • Detailed visitor session recordings for user behavior insights

          • Real-time monitoring for immediate issue detection

          • Limited marketplace options for additional apps and connectors

          • Advanced features may be underutilized by some users

          • Provides valuable insights through heatmaps and real-time user engagement tracking

          • Easy installation and intuitive dashboard for quick adoption

          • Responsive and helpful customer support

          • Limited marketplace options for additional apps and integrations

          • Chat feature may not be useful for all users

          • Efficient data gathering through surveys, session recordings, heatmaps, and funnels

          • User-friendly platform with easy installation, tutorials, and documentation

          • Simplifies A/B testing processes and increases conversion rates

          • Interface complexity can be overwhelming for new users

          • Limited functionality for mobile app testing

          • **Seamless Experimentation**: With VWO FullStack, teams can easily run A/B tests on any part of their application, whether it's front-end or back-end. This flexibility empowers developers to make data-driven decisions without disrupting the user experience.

          • **Comprehensive Insights**: By integrating both qualitative and quantitative data, VWO FullStack provides a holistic view of user behavior. Managers can leverage these insights to understand customer preferences and optimize their offerings effectively.

          • **Rapid Deployment**: The platform allows for quick implementation of experiments with minimal coding required. This means your team can focus more on innovation and less on technical hurdles, speeding up the time to market for new features.

          • May lack depth for advanced users.

          • Basic reporting could limit insights.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          O2

          O2

          Miele

          Miele

          Conrad

          Conrad

          No Customers information available.

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots

          Platform type

          8 Screenshots

          No screenshots available.

          Videos

          video-0

          3 Videos

          video-0

          1 Videos

          Expand your shortlist

          Add another option to compare side by side

          Search by product name to compare pricing, fit, and buyer feedback in one view.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, Smartlook or Lucky Orange?
          Smartlook edges out the other on user ratings (4.5 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
          Do Smartlook and Lucky Orange offer a free trial?
          Yes, both Smartlook and Lucky Orange offer a free trial.
          What is the starting price of Smartlook vs Lucky Orange?
          Smartlook starts at $39 /Month. Lucky Orange starts at $9 /Month.
          What are the top alternatives to Smartlook?
          Top alternatives to Smartlook include VWO Insights, VWO FullStack, Hotjar, FullStory, UXCam.
          What are the top alternatives to Lucky Orange?
          Top alternatives to Lucky Orange include VWO Insights, VWO FullStack, Crazy Egg, Hotjar, Mouseflow.

          Grow your pipeline with buyers who are already looking for you

          254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.