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Slack vs Google Chat Comparison

Last updated:

Slack

4.5(35,011 reviews)

Starting at $2.67 /Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Slack is the only unified communication platform for chatting, sharing, and collaborating. Whether in one-on-one conversations or a large group, Slack's threaded conversations keep everyone on the same page. No more emai…

Google Chat

4.3(2,400 reviews)

Starting at $6 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Google Chat is a business instant messaging solution that is easy to use and allows Google to provide support. This software offers immediate access to Google Support through live chat features as well as providing addit…

Slack leads on user satisfaction with a 4.5-star rating across 35,011 reviews.

Slack vs Google Chat — at a glance

FeatureSlackGoogle Chat
Rating4.5 / 54.3 / 5
Reviews35,0112,400
Starting price$2.67 /Month$6 /User/Month
Free trial Yes Yes
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryBusiness Instant Messaging SoftwareBusiness Instant Messaging Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnline24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobalGlobal

Key differences between Slack and Google Chat

  • Pricing: Slack starts at $2.67 /Month, while Google Chat starts at $6 /User/Month.
  • Target audience: Slack is built for Freelancers / Consultants and Large Enterprises, while Google Chat targets Large Enterprises and Medium Business.
  • User satisfaction: Slack scores higher with a 4.5-star average.
  • Deployment: Slack supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Google Chat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Slack vs Google Chat — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Slack - Business Instant Messaging Software
Talk to an expert
Talk to an expert
Google Chat - Business Instant Messaging Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Slack

Best for streamlined team communication and collaboration across varied company sizes.

Choose if
  • You need a unified platform for both one-on-one and group messaging.
  • Your team benefits from threaded conversations to reduce email overload.
  • You want a simple, low-complexity setup for remote or cross-functional teams.
Consider alternatives if
  • Your organization requires specialized industry compliance features not supported by Slack.
  • Your team prefers email-centric workflows over instant messaging platforms.

Google Chat

Best for

Large Enterprises, Medium Business, Small Business

Slack typically suits Freelancers / Consultants and Large Enterprises. Google Chat tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Slack is the only unified communication platform for chatting, sharing, and collaborating. Whether in one-on-one conversations or a large group, Slack's threaded conversations keep everyone ... Read More about Slack

Google Chat is a business instant messaging solution that is easy to use and allows Google to provide support. This software offers immediate access to Google Support through live chat ... Read More about Google Chat

Entry Level Pricing

  • Starts from $2.67
  • Starts from $6

Free Trial Availability

  • Free Trial available

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Google Chat has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Compare Slack and Google Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $2.67
      • $6

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Slack pricing
      Google Chat pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals

      Platforms Supported

      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Slack User Reviews & Rating Comparison

      User Ratings

      4.3

      (based on 2400 reviews)

      Rating Distribution

      2505

      213

      19

      4

      10

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall, users appreciate Slack for its ease of communication and collaboration but note challenges with pricing and information overload.

      What buyers like

      • Ease of use
      • Effective team communication
      • Integration capabilities

      Common complaints

      • Pricing complexity
      • Notification overload

      Buyer sentiment

      Buyer sentiment is positive across 2400 reviews, with strong overall satisfaction.

      What buyers like

      • Easy integration with Google services
      • User-friendly interface
      • Real-time collaboration tools

      Common complaints

      • Limited customization options
      • Dependent on Google ecosystem
      • Basic features compared to competitors

      Pros and Cons

      • Unified platform for messaging and collaboration

      • Threaded conversations that reduce email overload

      • Supports both one-on-one and large group communication

      • Pricing details are not fully transparent and may require sales contact

      • May lack advanced project management features

      • Seamless integration with Google Workspace.

      • User-friendly interface for quick adoption.

      • Supports real-time collaboration effectively.

      • Limited outside Google ecosystem integration.

      • Privacy concerns may deter some users.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Slack_customers_0

      Slack_customers_0

      Slack_customers_1

      Slack_customers_1

      Slack_customers_2

      Slack_customers_2

      No Customers information available.

      Media and Screenshots

      Screenshots

      screenshots

      7 Screenshots

      Hangouts Settings

      1 Screenshots

      Videos

      video-0

      1 Videos

      No videos available.

      Top Alternatives to Slack and Google Chat in 2026

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Slack or Google Chat?
      Slack edges out the other on user ratings (4.5 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Slack and Google Chat offer a free trial?
      Yes, both Slack and Google Chat offer a free trial.
      What is the starting price of Slack vs Google Chat?
      Slack starts at $2.67 /Month. Google Chat starts at $6 /User/Month.
      What are the top alternatives to Slack?
      Top alternatives to Slack include Microsoft Teams, Glip, Google Chat, ChatWork, Dialog.
      What are the top alternatives to Google Chat?
      Top alternatives to Google Chat include Microsoft Teams, Slack, Glip, MeetSpace, Output Messenger.

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