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Simply CRM vs WATI Comparison

Last updated:

Simply CRM

4.8(131 reviews)

Starting at $15 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Simply CRM is a cloud-based Customer Relationship Management (CRM) software application that allows you to make the most of your customer interactions. By not only keeping track of all your customers, but also managing t…

WATI

Starting at $40 /Month

  • Free Trial
  • Individuals
  • Large Enterprises

WATI is an easy cloud based CRM software that helps to manage your opportunities, leads, clients and contacts. Your CRM software should be secure and reliable. WATI is much more than a hosted CRM solution. It has feature…

Simply CRM leads on user satisfaction with a 4.8-star rating across 131 reviews.

Simply CRM vs WATI — at a glance

FeatureSimply CRMWATI
Rating4.8 / 5
Reviews131
Starting price$15 /User/Month$40 /Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Large Enterprises, Medium Business
CategoryCRM SoftwareChatbots Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modes24/7 (Live rep), OnlineOnline
CertificationsSOC 2
Data residencyGlobalGlobal

Key differences between Simply CRM and WATI

  • Pricing: Simply CRM starts at $15 /User/Month, while WATI starts at $40 /Month.
  • Target audience: Simply CRM is built for Large Enterprises and Medium Business, while WATI targets Individuals and Large Enterprises.
  • Deployment: Simply CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; WATI supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Simply CRM vs WATI — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Simply CRM - CRM Software
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WATI - Chatbots Software
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Biggest differences

Start here before you go deeper into features.

Simply CRM

Best for

Large Enterprises, Medium Business, Small Business

WATI

Best for

Individuals, Large Enterprises, Medium Business

Simply CRM typically suits Large Enterprises and Medium Business. WATI tends to fit Individuals and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Simply CRM is a cloud-based Customer Relationship Management (CRM) software application that allows you to make the most of your customer interactions. By not only keeping track of all your ... Read More about Simply CRM

WATI is an easy cloud based CRM software that helps to manage your opportunities, leads, clients and contacts. Your CRM software should be secure and reliable. WATI is much more than a ... Read More about WATI

Entry Level Pricing

  • Starts from $15 , Billed Yearly
  • Starts from $40 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

8.6/10

Not Available

User Ratings

Based on verified Spotsaas reviews
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Simply CRM has not given any software demo yet

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How do Simply CRM and WATI Compare on Features?

Total Features

7 Features

0 Features

Unique Features

No unique features

No features

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Compare Simply CRM and WATI on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $15 , Billed Yearly
      • $40 , Billed Yearly

      Pricing Plans

      • Starter

        • Dashboards

        • Lead management

        • Contact management

        Show more +

      • Professional

        • Includes features of Starter plan, plus

        • Invoices & quotes

        • Sales orders

        Show more +

      • Enterprise

        • Includes features of Professional plan, plus

        • Behavior prediction (AI)

        • Custom buttons & layouts

        Show more +

      • Browse all pricing plans
      • Premium

        • Contact management

        • Broadcast Messages

        • chatbot Builder

        Show more +

      Pricing Page

      Simply CRM pricing
      WATI pricing

      Other Details

      Organization Types supported

      • Medium Business
      • Small Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Medium Business
      • Small Business
      • Individuals
      • Large Enterprises
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🌐 Global
      🌐 Global

      Simply CRM User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      115

      6

      0

      0

      0

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 121 reviews, with consistently positive feedback.

      What buyers like

      • Simply CRM is accessible from anywhere, offering flexibility for teams working remotely or across different locations.
      • It efficiently tracks and manages both internal and external customer interactions, improving relationship management.
      • The platform is user-friendly, making it accessible even for teams with minimal technical experience.

      Common complaints

      • Some advanced CRM features might be lacking, which could be a drawback for larger or more complex organizations.
      • May have limited integration with third-party tools and other business systems.
      • While user-friendly, the platform may not offer as much customization flexibility as other high-end CRMs.

      What buyers like

      • Cloud-based solution
      • Increases sales productivity
      • Secure and reliable

      Common complaints

      • Limited customization options
      • May lack advanced features
      • Pricing may not suit all budgets

      Pros and Cons

      • Cloud-based access allows for flexibility and ease of use.

      • Strong focus on managing customer interactions enhances relationship building.

      • Customizable features cater to specific business needs.

      • Limited reporting capabilities may hinder performance analysis.

      • Basic analytics may not meet advanced user needs.

      • WATI's cloud-based nature ensures accessibility from anywhere.

      • The platform's focus on productivity helps sales teams prioritize effectively.

      • Its user-friendly interface allows for quick adoption by new users.

      • Customization options are limited compared to competitors.

      • Advanced features may be lacking for larger teams.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      1 Screenshots

      Chats

      2 Screenshots

      Videos

      No videos available.

      video-0

      3 Videos

      Top Alternatives to Simply CRM and WATI in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Simply CRM or WATI?
      Simply CRM edges out the other on user ratings (4.8 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Simply CRM and WATI offer a free trial?
      Yes, both Simply CRM and WATI offer a free trial.
      What is the starting price of Simply CRM vs WATI?
      Simply CRM starts at $15 /User/Month. WATI starts at $40 /Month.
      What are the top alternatives to Simply CRM?
      Top alternatives to Simply CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
      What are the top alternatives to WATI?
      Top alternatives to WATI include Alterra, BusinessOnBot, 360dialog, Hilos, Gallabox.

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