NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

Spotsaas logo

ShipHero vs ShipTime Comparison

Last updated:

ShipHero

4.6(381 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

ShipHero is an advanced 3PL software that was designed specifically for cloud-based e-commerce order fulfillment. Customers have the ability to view orders, inventory, and reports from a secure dashboard, as well as assi…

ShipTime

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

ShipTime is a shipping platform that compares rates across FedEx, Purolator, Canpar, GLS, Canada Post, and DHL to find discounted pricing for domestic and international shipments. It supports packages and LTL freight acr…

ShipHero leads on user satisfaction with a 4.6-star rating across 381 reviews.

ShipHero vs ShipTime — at a glance

FeatureShipHeroShipTime
Rating4.6 / 5
Reviews381
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryWarehouse Management SoftwareShipping Software
PlatformsSaaS/Web/Cloud, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailable
Support modesOnline
CertificationsSOC 2, GDPR
Data residencyUSGlobal

Key differences between ShipHero and ShipTime

  • Deployment: ShipHero supports SaaS/Web/Cloud, Mobile - iOS, Installed - Windows, Installed - Mac; ShipTime supports SaaS/Web/Cloud.

ShipHero vs ShipTime — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Warehouse Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ShipHero - New SaaS Software
Talk to an expert
Talk to an expert
ShipTime - Logo
Talk to an expert
Talk to an expert

Free PDF comparison

Download this ShipHero vs ShipTime comparison

Get the full side-by-side as a PDF — these picks plus the top Warehouse Management Software tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
  • Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Biggest differences

Start here before you go deeper into features.

ShipHero

Best for cloud-based e-commerce 3PL order fulfillment and inventory control.

Choose if
  • You need advanced, real-time visibility into orders and inventory via a secure dashboard.
  • Your team requires customizable user permissions for role-based access control.
  • You want automated low stock alerts and built-in fraud detection to optimize returns.
Consider alternatives if
  • Your business operates without cloud-based fulfillment or prefers simple inventory solutions.
  • You are a small team seeking an easy, low-complexity setup with transparent pricing.

ShipTime

Best for businesses seeking cost-effective, multi-carrier shipping management.

Choose if
  • You need to compare rates across major carriers like FedEx, DHL, and Canada Post.
  • You want seamless integration with eCommerce platforms such as Shopify and WooCommerce.
  • You require automated shipping features like label generation and branded tracking.
Consider alternatives if
  • You operate in regions not supported by the listed carriers.
  • You need advanced analytics or custom logistics workflows beyond basic shipping management.

ShipHero: Best for cloud-based e-commerce 3PL order fulfillment and inventory control. ShipTime: Best for businesses seeking cost-effective, multi-carrier shipping management.

Description

ShipHero is an advanced 3PL software that was designed specifically for cloud-based e-commerce order fulfillment. Customers have the ability to view orders, inventory, and reports from a ... Read More about ShipHero

ShipTime is a shipping platform that compares rates across FedEx, Purolator, Canpar, GLS, Canada Post, and DHL to find discounted pricing for domestic and international shipments. It ... Read More about ShipTime

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Medium BusinessLarge Enterprises
Get pricing help
Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Spotsaas advisor
Get shortlist help from a software advisor
  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do ShipHero and ShipTime Compare on Features?

Total Features

10 Features

9 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare ShipHero and ShipTime on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Page

      ShipHero pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Windows
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Windows
      • Mobile - Android
      • Mobile - iOS

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      ShipHero User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      541

      49

      1

      11

      35

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally rate ShipHero highly for its robust e-commerce fulfillment capabilities and security features.

      What buyers like

      • Comprehensive order and inventory management
      • Effective fraud detection
      • Customizable user permissions

      Common complaints

      • Lack of pricing transparency
      • Complexity for smaller businesses

      What buyers like

      • The platform's automated label creation and documentation streamline the shipping process, reducing manual errors and improving operational efficiency.
      • With branded tracking tools, customers are kept informed throughout the delivery process, improving the customer experience and boosting trust.
      • ShipTime integrates easily with platforms like Shopify, WooCommerce, and BigCommerce, allowing smooth shipping management for online businesses.

      Common complaints

      • Although ShipTime offers competitive rates, pricing may fluctuate depending on the carrier and shipment type, which could affect cost predictability.
      • The platform's wide range of features may be overwhelming for users who are new to logistics software, requiring some time to fully utilize.
      • While ShipTime supports major carriers, it may not include all international carriers, limiting options for global shipping.

      Pros and Cons

      • Secure dashboard with real-time order and inventory visibility

      • Custom user permission groups for role-based access

      • Automated low stock notifications and fraud detection

      • Pricing is quotation-based with no public transparency

      • Potentially complex setup for smaller teams

      • The platform's automated label creation and documentation streamline the shipping process, reducing manual errors and improving operational efficiency.

      • With branded tracking tools, customers are kept informed throughout the delivery process, improving the customer experience and boosting trust.

      • ShipTime integrates easily with platforms like Shopify, WooCommerce, and BigCommerce, allowing smooth shipping management for online businesses.

      • Although ShipTime offers competitive rates, pricing may fluctuate depending on the carrier and shipment type, which could affect cost predictability.

      • The platform's wide range of features may be overwhelming for users who are new to logistics software, requiring some time to fully utilize.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used ShipHero or ShipTime? Tell buyers what actually differs.

      List of Customers

      Customers

      FameHouse

      FameHouse

      Bear Bottom

      Bear Bottom

      Tiger Mist

      Tiger Mist

      No Customers information available.

      Media and Screenshots

      Screenshots

      Shopify's Order Editing

      1 Screenshots

      ShipTime

      4 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      1 Videos

      Top Alternatives to ShipHero and ShipTime in 2026

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, ShipHero or ShipTime?
      ShipHero edges out the other on user ratings (4.6 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do ShipHero and ShipTime offer a free trial?
      Neither ShipHero nor ShipTime currently lists a free trial.
      What is the starting price of ShipHero vs ShipTime?
      ShipHero starts at Contact for pricing. ShipTime starts at Contact for pricing.
      What are the top alternatives to ShipHero?
      Top alternatives to ShipHero include Easyship, Spark Shipping, Shippo, Shipfusion, ShipMonk.
      What are the top alternatives to ShipTime?
      Top alternatives to ShipTime include Latitude Manifest & Shipping System, Stamps.com, ShipGlobal, Pirate Ship, ShipWise.