ShipHero Reviews in June 2026: User Ratings, Pros & Cons
Streamline orders, inventory, and returns with ease.
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ShipHero offers custom pricing plan
ShipHero Reviews & Ratings
Spotsaas Editor’s POV
ShipHero is a powerful 3PL software tailored for e-commerce order fulfillment, offering features that streamline inventory and order management. Its cloud-based platform enhances accessibility and efficiency for online retailers.Read more
ShipHero pros and cons
Cloud-based order fulfillment
Custom user permissions
Automated stock alerts
Fraud detection capabilities
May require integration effort
Complex for new users
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Showing 1-10 out of 637
SW
Suzi Whitecotton
09/12/24
Always so patient and helpful!
Always so patient and helpful!
AC
Andrew Chu
08/30/24
$500/month 'tech fee' for what?
Introducing a $500/month 'tech fee' to customers with faulty software is absurd. The website on mobile never loads for me, had an instance where customers received their orders almost two weeks after placing it due to a 'relocation issue in the warehouse', took over a week for the solution to be resolved, took 3 customer success reps to come in to answer my questions, received angry emails from customers and a cancelled order where I lost money. After some careful consideration, I have ...
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ML
Mohammad Lim
08/07/24
Thank you
Get Emi a raise. They deserve it.
KD
Kara Danvers
07/30/24
GET UR FarKING SH!T TGT SHPIHERO
GET UR FarKING SH!T TGT SHPIHERO. I AM USING IT BUT ITS TRASH. everything lags.
KD
Kara Danvers
07/30/24
GET UR FarKING SH!T TGT SHPIHERO
GET UR FarKING SH!T TGT SHPIHERO. I AM USING IT BUT ITS TRASH. everything lags.
DW
Diana Wu
07/09/24
Great customer service
Great customer service - tickets were addressed promptly with friendly staff - Thank you Carlos!
EH
Emily Ho
07/05/24
Fernanda was very prompt in her…
Fernanda was very prompt in her responses and helped me out a lot with questions that I had.
SC
Stuart Cohen
06/25/24
Extremely helpful staff
We accidentally sent a bunch of merchandise to a Shiphero warehouse (nevermind how: it happened). Most warehouses are pretty opaque, especially if you are not a client. I'm also used to the "delay and discourage" customer service of Amazon. What a pleasant surprise I was in for with Shiphero! They responded immediately to my email, told they had found the packages and worked with me to immediately send them back to my warehouse in the USA (from Canada). They were polite, upbeat and ...
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AT
April Tamang
06/17/24
Marcelo is very responsive and helpful.
Marcelo is very responsive and helpful.
JO
Josh O'Neill
06/14/24
Emi is so helpful and quick!
Date of experience: June 14, 2024
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].