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8.8

Spot Score

Shippo - Drop Shipping Software

Shippo Review: Is It The Right Drop Shipping Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

Free Trial & Free Plan Available

GDPRSOC 2
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Shippo offers custom pricing plan

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SpotSaaS Analysis for Shippo

Shippo is a drop shipping software solution primarily used by e-commerce managers and fulfillment teams in small to medium online stores. A 4.3/5 rating from 1,113 reviews indicates broad validation, suggesting that many users find it effective and reliable.

Shippo's competitive pricing is a major draw, offering significant savings on shipping costs, which is crucial for e-commerce retailers. Its intuitive platform simplifies the shipping process, making it accessible for users with varying levels of expertise. However, the lack of a dedicated mobile app limits its functionality for those needing on-the-go access.

Quick facts about Shippo

Rating4.3/5 (1,113 reviews) | SpotScore: 8.8/10Best forE-commerce managers, fulfillment teamsPricingFree tier, paid plans publicDeploymentBrowser BasedTop strengthAffordable, competitive pricingWatch-outLimited mobile-friendliness, no app

What is Shippo?

Shippo is a drop shipping platform that helps businesses start selling online and scale their physical inventory. They are a group of ecommerce veterans that are passionate about simplifying the fulfillment process for eCommerce vendors and making the entire process worry-free.

Pricing

  • Shippo offers custom pricing plan

  • Free Trial available

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

SOC 2
GDPR
  • SSO & MFA supported

  • Data residency:🇺🇸

Shippo Software Demo

Shippo was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Shippo

Use cases
E-commerce retailers, Drop-shipping businesses, Small to medium online stores
Team types
E-commerce managers, Fulfillment teams
Company size
1-50 employees, 51-500 employees
Workflow style
Simple and streamlined
Setup complexity
Low

Why teams choose Shippo

  • Affordable pricing that reduces shipping costs

  • User-friendly and intuitive platform interface

  • Wide integration with major e-commerce platforms like Shopify, Etsy, and Wix

Is Shippo right for you?

Best for affordable, easy-to-use shipping for small to mid-sized e-commerce stores.

Choose Shippo if

  • You need a low-cost solution that reduces overall shipping expenses.
  • You want seamless integration with popular e-commerce platforms like Shopify and Etsy.
  • You prefer a simple, streamlined setup and user-friendly interface for fulfillment teams.

Consider alternatives if

  • Your business requires advanced mobile app support for managing shipments on the go.
  • You need highly customizable branding and email personalization for shipping communications.

What buyers should know before shortlisting Shippo

Shippo has garnered significant praise as an ideal shipping solution for e-commerce businesses, thanks to its affordability, user-friendly interface, and seamless integrations. It consistently stands out for simplifying the shipping process by offering discounted rates from multiple carriers and integrating effortlessly with platforms like Etsy, Shopify, Wix, and Amazon.

Users frequently highlight the platform’s intuitive dashboard, which makes generating shipping labels and tracking packages quick and easy. Its API integrations and ability to provide real-time shipping quotes further enhance its appeal, particularly for businesses looking to streamline operations.

The flexibility of its pricing plans—from those suited to small, budget-conscious startups to larger-scale operations—makes Shippo accessible to all users. Additionally, thoughtful features like customizable tracking emails and automatic customer notifications contribute to better end-customer experiences.

The platform also receives high marks for its exceptional customer service, which users describe as responsive and helpful. While reviews are overwhelmingly positive, some areas for improvement include refining the interface design, offering a mobile app for convenience, and enhancing address management for repeat customers.

A few users also noted occasional hiccups in syncing orders across platforms, particularly with Etsy, and wish for faster refund processing times. Overall, Shippo is a standout shipping solution, offering a blend of cost savings, ease of use, and practical features that make it invaluable for e-commerce businesses.

Its benefits far outweigh its minor drawbacks, making it a reliable choice for simplifying shipping logistics.

Pros and cons

Shippo pros and cons

  • Shippo pros
  • Affordable pricing that reduces shipping costs

  • User-friendly and intuitive platform interface

  • Wide integration with major e-commerce platforms like Shopify, Etsy, and Wix

  • Shippo cons
  • Some interface elements like search and address book need improvement

  • Limited mobile-friendliness and no dedicated mobile app

4.3/5 rating
250 verified reviews
Free trial available

Ready to try it?

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See how it stacks up

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What is the pricing of Shippo?

Shippo uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.

Free TrialAvailableTry Now →
Free Plan✓ Included
PricingShippo offers custom pricing
Pricing Model
FreemiumQuotation Based

Shippo reviews and ratings

Buyer sentiment

Overall positive sentiment highlights affordability, ease of use, and strong integrations, tempered by some usability and mobile limitations.

What buyers like

  • Affordability
  • Ease of use
  • Integration capabilities

Common complaints

  • Interface usability issues
  • Lack of mobile app and mobile friendliness

4.3

Very Good

Based on 1113 ratings & 250 reviews

Rating Distribution

Excellent

(232)

Very Good

(3)

Good

(1)

Poor

(3)

Poor

(11)

What users are saying

T

TJ

06/07/24

5 out of 5

Let me count the ways that I love the team at MyShippo

MyShippo Review: My Choice for Multi-Carrier Shipping Software for E-Commerce Businesses MyShippo (Shippo) stands out as an exceptional multi-carrier ...

Read more

WG

William G

12/08/23

5 out of 5

"We Love Shippo - easy to use!"

What do you like best about Shippo? Api connection to our system makes it really simple to use What do you dislike about Shippo? I actually can't ...

Read more

AB

Amber B

12/03/23

5 out of 5

"Extremely user friendly and perfect for e-commerce!"

What do you like best about Shippo? I use Shippo daily for my Etsy store and they make it so easy to ship packages from their platform. The ...

Read more

LA

Luis A

11/30/23

5 out of 5

"After many Dollars SHIPPO made the most sense"

What do you like best about Shippo? One of the best features about SHIPPO are just that their features are so user friendly we were up and shipping in ...

Read more

AU

Anonymous User

11/30/23

5 out of 5

"Great service"

What do you like best about Shippo? I like that Shippo is so user friendly, customer service is available if needed, and no hassles. From setting up ...

Read more

AA

Ashley A

11/28/23

5 out of 5

"Saves tons on postage"

What do you like best about Shippo? The savings are awesome - especially when bill shipping! What do you dislike about Shippo? I haven't found ...

Read more

What are the features of Shippo?

23%

Feature coverage

5 of 22 tracked features

The process of keeping track of clients' orders and managing the actions required in completing them is known as order management. Accepting…

Product Data Management (PDM) is a crucial feature in software technology that allows businesses to efficiently manage their product-related…

Real-time order tracking is a software feature that allows users to track the status and movement of their orders in real-time. This feature…

Reporting is the process of organizing data into informational summaries in order to track how various components of a business are performi…

The transporting of people or products from one location to another by ship or other methods is known as shipping. Shipping Management is wh…

Security & Compliance

Shippo security and data handling

Key compliance certifications and security features for IT and security teams evaluating Shippo.

Certifications

SOC 2✓ Certified
GDPR✓ Certified
HIPAA✗ Not certified

Security features

Single Sign-On (SSO)✓ Yes
Multi-Factor Authentication✓ Yes
Data Encryption✓ Yes

Developer & data

Data residency
🇺🇸

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Help & Contact

Shippo Support Options

Customer ServiceBusiness HoursOnline
LocationSan Francisco, California

Frequently Asked Questions About Shippo

Common questions buyers ask before choosing Shippo.

Shippo is a Drop Shipping Software. Shippo offers Real-time Order Tracking, Product Data Management, Reporting (Analytics), Shipping Management and many more functionalities.

Shippo is a strong fit if: You need a low-cost solution that reduces overall shipping expenses.; You want seamless integration with popular e-commerce platforms like Shopify and Etsy.. Consider alternatives if: Your business requires advanced mobile app support for managing shipments on the go.; You need highly customizable branding and email personalization for shipping communications..

Buyers commonly note the following limitations of Shippo: Some interface elements like search and address book need improvement; Limited mobile-friendliness and no dedicated mobile app; Slow and cumbersome refund processing for incorrect label payments.

Some top alternatives to Shippo includes Spocket, Easyship, Spark Shipping, Dropshipper and ClickPost.

Shippo offers Free Trial, Freemium, Quotation Based pricing models

We don't have information regarding integrations of the Shippo as of now.

The starting price is not disclosed by Shippo. You can visit Shippo pricing page to get the latest pricing.

Ready to try it?

Get started with Shippo

Start your free trial — no credit card required.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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