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Compare SherpaDesk vs Zoho Invoice

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Overview

Description

SherpaDesk helps companies manage their help desks, including ticketing, knowledge base, customer care, call tracking and more. It also helps companies provide online training to customers, ... Read More

Zoho Invoice allows you to save time by capturing and organizing your invoices, estimates and receipts from anywhere, while automating recurring billing. It's an efficiently designed ... Read More

Entry Level Pricing
  • Starts from $9
  • Not Available
Free Trial Availability
  • Free Trial available
  • No free trial
Spotsaas Score

8.9/10

9.3/10

User Ratings

4.5

(34)
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Software Demo

Demo

Features

Total Features

39 Features

18 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $9
          • Not Available
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Freelancers
          • Medium Business
          • Small Business
          • Large Enterprises
          • Individuals
          • Freelancers
          • Medium Business
          • Small Business
          • Large Enterprises
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          19

          Very Good

          7

          Good

          2

          Poor

          1

          Terible

          0

          Excellent

          257

          Very Good

          33

          Good

          2

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          SherpaDesk is a powerful help desk solution that efficiently integrates ticketing, knowledge management, and customer care in one platform. It offers features like self-service ticket submission, ...Read more

          Zoho Invoice has firmly established itself as a go-to invoicing solution, particularly for small businesses and startups, thanks to its seamless functionality and affordability. What stands out ...Read more

          Pros and Cons
          • SherpaDesk streamlines help desk operations by integrating ticketing, knowledge bases, customer care, and call tracking into one platform, improving efficiency.

          • The ability for customers to submit tickets through web or email provides a convenient, self-service option, reducing the need for direct interaction with support staff.

          • SherpaDesk offers robust online training tools for customers and web forums for communities or internal teams, fostering engagement and knowledge sharing.

          • The software automatically routes inquiries to the appropriate team member, improving response times and ensuring that tickets are handled by the right person.

          • SherpaDesk may not offer extensive customization for organizations with unique help desk workflows or specific branding needs.

          • As a cloud-based platform, SherpaDesk requires a stable internet connection for optimal performance, which may be problematic in areas with unreliable access.

          • Seamless integration between Zoho products simplifies workflows and centralizes business operations.

          • User-friendly interface and intuitive design make it accessible even for non-technical users.

          • Free-to-use or cost-effective pricing, making it an excellent choice for small businesses and startups.

          • Feature-rich platform offering invoice customization, recurring invoicing, expense tracking, and automated reminders.

          • Some users report initial confusion or a learning curve when starting with the system.

          • Occasional perceived limitations in advanced functionalities for highly unique or complex business needs.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          Zoho Invoice_customers_4

          Zoho Invoice_customers_4

          Media and Screenshots

          Screenshots
          Tickets

          1 Screenshots

          No screenshots available.

          Videos
          video-0

          2 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          SherpaDesk offers Free Trial, but Zoho Invoice does not.

          SherpaDesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Zoho Invoice is designed for Freelancers, Medium Business and Small Business.

          The starting price of SherpaDesk begins at $9per Tech, while pricing details for Zoho Invoice are unavailable.

          Some top alternatives to SherpaDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Time Track Bill, Billable, Apptivo, Freshservice, Vertask, Freshdesk, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, mHelpDesk and AtTrack.

          Some top alternatives to Zoho Invoice includes Freshbooks, Invoiced, InvoiceBerry, Simple Invoices, Billbooks, Billin, InvoiceApp, CloudBooks and WavePayroll.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].