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Compare SherpaDesk vs Invoicera

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Invoicera
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Overview

Description

SherpaDesk helps companies manage their help desks, including ticketing, knowledge base, customer care, call tracking and more. It also helps companies provide online training to customers, ... Read More

Invoicera is a cloud-based billing and invoicing software, which helps in online transaction processing. It is easy to use, scalable, and designed to fit the business of any size.It is easy ... Read More

Entry Level Pricing
  • Starts from $9
  • Not Available
Free Trial Availability
  • Free Trial available
Spotsaas Score

8.9/10

9.4/10

User Ratings

4.5

(34)

4.5

(28)
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Software Demo

Demo

Features

Total Features

39 Features

16 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $9
          • Not Available
          Pricing Plans
          • Not Available
          • Not Available
          Pricing Pagesherpadesk pricinginvoicera pricing

          Other Details

          Organization Types supported
          • Freelancers
          • Medium Business
          • Small Business
          • Large Enterprises
          • Individuals
          • Freelancers
          • Medium Business
          • Small Business
          • Large Enterprises
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          19

          Very Good

          7

          Good

          2

          Poor

          1

          Terible

          0

          Excellent

          16

          Very Good

          6

          Good

          1

          Poor

          0

          Terible

          1

          Expert's Review generated by AI

          SherpaDesk is a powerful help desk solution that efficiently integrates ticketing, knowledge management, and customer care in one platform. It offers features like self-service ticket submission, ...Read more

          Invoicera has established itself as a well-rounded invoicing and billing software tailored to meet a variety of business needs. Its standout strengths include an intuitive and user-friendly ...Read more

          Pros and Cons
          • SherpaDesk streamlines help desk operations by integrating ticketing, knowledge bases, customer care, and call tracking into one platform, improving efficiency.

          • The ability for customers to submit tickets through web or email provides a convenient, self-service option, reducing the need for direct interaction with support staff.

          • SherpaDesk offers robust online training tools for customers and web forums for communities or internal teams, fostering engagement and knowledge sharing.

          • The software automatically routes inquiries to the appropriate team member, improving response times and ensuring that tickets are handled by the right person.

          • SherpaDesk may not offer extensive customization for organizations with unique help desk workflows or specific branding needs.

          • As a cloud-based platform, SherpaDesk requires a stable internet connection for optimal performance, which may be problematic in areas with unreliable access.

          • Simplifies billing and invoicing processes with automation, saving time and improving efficiency.

          • Tracks and manages expenses, revenue flow, and recurring payments effectively.

          • User-friendly and straightforward interface with features like invoice scheduling, viewing notifications, and credit note adjustments.

          • Multi-business management from a single account with a range of payment gateways supported.

          • Major security concerns around potential credit card data breaches, leading to compromised client information.

          • Limited integration with major software such as QuickBooks, with reported workflow issues in such integrations.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Media and Screenshots

          Screenshots
          Tickets

          1 Screenshots

          Refer

          4 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          4 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both SherpaDesk and Invoicera offer a Free Trial.

          SherpaDesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Invoicera is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          The starting price of SherpaDesk begins at $9per Tech, while pricing details for Invoicera are unavailable.

          Some top alternatives to SherpaDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Time Track Bill, Billable, Apptivo, Freshservice, Vertask, Freshdesk, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, mHelpDesk and AtTrack.

          Some top alternatives to Invoicera includes Invoice Ninja, Invoiced, InvoiceOcean, InvoiceBerry, Invoicely, ReliaBills, Invoice2go, Invoicebus, Billin and Billogram.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].