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Setster vs Acuity Scheduling vs BookingBug Comparison

Last updated:

Setster

3.7(3 reviews)

Starting at $20 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Setster is an affordable and easy to use business appointment scheduling software for small and medium size businesses. It offers a simple yet powerful interface and lets you manage all of your clients, appointments, pro…

Acuity Scheduling

4.5(526 reviews)

Starting at $14 /Month

  • Free Trial
  • Freelancers / Consultants
  • Medium Business

The Acuity Scheduling Appointment Scheduling Software is a cloud software platform that comes with powerful tools for day-to-day operations of a practice. Delivering an instant online scheduling experience to patients an…

BookingBug

3.0(20 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

BookingBug is appointment scheduling software that allows businesses with online or mobile presence to convert interested visitors into actual appointments. The app allows you to receive walk-ins, appointments booked onl…

Acuity Scheduling leads on user satisfaction with a 4.5-star rating across 526 reviews.

Setster vs Acuity Scheduling vs BookingBug — at a glance

FeatureSetsterAcuity SchedulingBookingBug
Rating3.7 / 54.5 / 53.0 / 5
Reviews352620
Starting price$20 /Month$14 /MonthContact for pricing
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryAppointment Scheduling SoftwareAppointment Scheduling SoftwareAppointment Scheduling Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - iOS
APIAvailableAvailableAvailable
Support modesBusiness Hours, OnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, GDPR
Data residencyUSGlobalGlobal

Key differences between Setster and Acuity Scheduling

  • Pricing: Setster starts at $20 /Month, while Acuity Scheduling starts at $14 /Month.
  • Target audience: Setster is built for Large Enterprises and Medium Business, while Acuity Scheduling targets Freelancers / Consultants and Medium Business.
  • User satisfaction: Acuity Scheduling scores higher with a 4.5-star average.
  • Deployment: Setster supports SaaS/Web/Cloud; Acuity Scheduling supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Setster vs Acuity Scheduling vs BookingBug — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Appointment Scheduling Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Setster - Appointment Scheduling Software
Talk to an expert
Talk to an expert
Acuity Scheduling - Appointment Scheduling Software
Talk to an expert
Talk to an expert
BookingBug

BookingBug

Migrated to JRNI

Compare JRNI
Compare JRNI

Biggest differences

Start here before you go deeper into features.

Setster

Best for

Large Enterprises, Medium Business, Small Business

Acuity Scheduling

Best for SMBs needing customizable, integrated online appointment scheduling.

Choose if
  • You run a health, wellness, or service-based small to medium business.
  • You want seamless integration with Google Calendar, Zoom, Squarespace, and Stripe.
  • You need highly customizable scheduling pages with real-time availability and direct booking links.
Consider alternatives if
  • You require extensive custom integrations beyond the limited app marketplace.
  • Your team struggles with onboarding complex tools and needs simpler setup.

BookingBug

Best for

Large Enterprises, Medium Business, Small Business

Setster typically suits Large Enterprises and Medium Business. Acuity Scheduling tends to fit Freelancers / Consultants and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Setster is an affordable and easy to use business appointment scheduling software for small and medium size businesses. It offers a simple yet powerful interface and lets you manage all of ... Read More about Setster

The Acuity Scheduling Appointment Scheduling Software is a cloud software platform that comes with powerful tools for day-to-day operations of a practice. Delivering an instant online ... Read More about Acuity Scheduling

BookingBug is appointment scheduling software that allows businesses with online or mobile presence to convert interested visitors into actual appointments. The app allows you to receive ... Read More about BookingBug

Entry Level Pricing

  • Starts from $20
  • Starts from $14 , Billed Yearly
  • Not Available

Free Trial Availability

Spotsaas Score

What's this? ↗

8.8/10

9.3/10

Not Available

User Ratings

Based on verified Spotsaas reviews

3.7

(3)

Best Company Size

1-50 employees51-200 employees
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Software Demo

Demo

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How do Setster, Acuity Scheduling and BookingBug Compare on Features?

Total Features

12 Features

12 Features

12 Features

Unique Features

No unique features

No unique features

No unique features

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Get Quote

Compare Setster, Acuity Scheduling and BookingBug on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $20
        • $14 , Billed Yearly
        • Not Available

        Pricing Plans

        • Not Available
        • Emerging

          • Number of staff/locations: 1

          • Client self-scheduling

          • Offer unlimited services and appointments

          Show more +

        • Growing

          • Includes features of Emerging plan, plus

          • Number of staff/locations: 6

          • Text message reminders (worldwide)

          Show more +

        • Powerhouse

          • Includes features of Growing plan, plus

          • Number of staff/locations: 36

          • Multiple time zones for your different staff/locations

          Show more +

        • Not Available

        Pricing Page

        Setster pricing
        Acuity Scheduling pricing
        BookingBug pricing

        Other Details

        Organization Types supported

        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Mobile - Windows
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Mobile - Windows
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        ISO 27001

        ✗ No

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Data Residency

        🇺🇸 US
        🌐 Global
        🌐 Global

        Setster vs Acuity Scheduling User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        1

        1

        1

        0

        0

        226

        35

        1

        4

        0

        7

        0

        0

        2

        6

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is mixed to positive across 3 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • Affordable pricing
        • Easy to use
        • Centralized client management

        Common complaints

        • Limited integrations
        • Basic reporting features
        • No mobile app

        Buyer sentiment

        Overall positive user sentiment highlights ease of use, integration capabilities, and customization, tempered by concerns over complexity and limited app connectors.

        What buyers like

        • Ease of use
        • Integration with other platforms
        • Customization options

        Common complaints

        • Limited app marketplace
        • Complexity for new users

        Buyer sentiment

        Buyer sentiment is mixed across 15 reviews, so it is worth reviewing the tradeoffs closely.

        What buyers like

        • Multi-channel appointment booking
        • Google integration
        • User-friendly interface

        Common complaints

        • Limited offline capabilities
        • Can be complex for new users
        • Pricing may be high for small businesses

        Pros and Cons

        • Cost-effective solution for small businesses.

        • Centralized management streamlines operations.

        • User-friendly interface enhances usability.

        • Limited integrations may hinder functionality.

        • Basic reporting tools may not suffice for all.

        • Seamless integration with platforms like Google Calendar, Zoom, Squarespace, and Stripe

        • Customizable scheduling options including appointment types and intake forms

        • User-friendly interface that simplifies appointment management for clients and staff

        • Limited variety of apps and connectors in the marketplace restricting advanced functionality

        • Potential complexity for new users due to many features and customization options

        • Seamless integration with Google for easy bookings.

        • Supports multiple booking channels for flexibility.

        • Real-time updates enhance customer experience.

        • May overwhelm users with too many features.

        • Pricing structure can be a barrier for small businesses.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Walmart

        Walmart

        Porsche

        Porsche

        Audi

        Audi

        No Customers information available.

        BookingBug_customers_7

        BookingBug_customers_7

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        screenshots

        17 Screenshots

        Videos

        video-0

        1 Videos

        video-0

        2 Videos

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Setster or Acuity Scheduling?
        Acuity Scheduling edges out the other on user ratings (4.5 vs 3.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Setster and Acuity Scheduling offer a free trial?
        Yes, both Setster and Acuity Scheduling offer a free trial.
        What is the starting price of Setster vs Acuity Scheduling?
        Setster starts at $20 /Month. Acuity Scheduling starts at $14 /Month.
        What are the top alternatives to Setster?
        Top alternatives to Setster include Appointy, Calendly, Cogsworth, OpusTime, Book Like A Boss.
        What are the top alternatives to Acuity Scheduling?
        Top alternatives to Acuity Scheduling include Setmore, Calendly, Square Appointments, Scheduly, Vagaro.

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