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Service CRM vs Ekmob vs Bigin by Zoho CRM Comparison

Last updated:

Service CRM

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Service CRM is the ultimate Field Service Management Software answer for your business. This powerful platform provides a full suite of industry-specific tools to help streamline operations, improve client services and i…

Ekmob

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Ekmob is a powerful mobile CRM that helps streamline and speed up your field sales. It evaluates real-time data, giving you the insight to reach the right customer at the ideal time with the best offers. Ekmob supports y…

Bigin by Zoho CRM

4.6(243 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Service CRM vs Ekmob vs Bigin by Zoho CRM — at a glance

FeatureService CRMEkmobBigin by Zoho CRM
Rating4.6 / 5
Reviews243
Starting priceContact for pricingContact for pricing$7 /User/Month
Free trial No Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryField Service Management SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modes24/7 (Live rep), OnlineOnlineBusiness Hours, Online
Certifications
Data residencyUSUSGlobal

Key differences between Service CRM and Ekmob

  • Free trial: Ekmob offers a free trial; Service CRM does not.
  • Deployment: Service CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Ekmob supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Service CRM vs Ekmob vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Field Service Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Service CRM - Field Service Management Software
Talk to an expert
Talk to an expert
Ekmob - New SaaS Software
Talk to an expert
Talk to an expert

Free PDF comparison

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  • Plus the category top 10, scored & ranked
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Biggest differences

Start here before you go deeper into features.

Service CRM

Best for

Large Enterprises, Medium Business, Small Business

Ekmob

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Service CRM typically suits Large Enterprises and Medium Business. Ekmob tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Service CRM is the ultimate Field Service Management Software answer for your business. This powerful platform provides a full suite of industry-specific tools to help streamline ... Read More about Service CRM

Ekmob is a powerful mobile CRM that helps streamline and speed up your field sales. It evaluates real-time data, giving you the insight to reach the right customer at the ideal time with ... Read More about Ekmob

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Not Available
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial
  • Free Trial available

SpotScore

What's this? ↗

7.3/10

Not Available

9.0/10

User Ratings

Based on verified Spotsaas reviews
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Service CRM has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Service CRM, Ekmob and Bigin by Zoho CRM Compare on Features?

Total Features

5 Features

8 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Service CRM, Ekmob and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • Not Available
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Pricing information not available

        Pricing information not available

        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🇺🇸 US
        🇺🇸 US

        Service CRM vs Ekmob User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        No reviews available for the product

        Rating Distribution

        No reviews available for this product

        No reviews available for this product

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        What buyers like

        • Comprehensive toolset
        • Industry-specific features
        • Performance tracking

        Common complaints

        • Complex setup process
        • May require training
        • Not suitable for small businesses

        What buyers like

        • Real-time data evaluation
        • Robust automation features
        • Activity tracking capabilities

        Common complaints

        • Mobile-centric may limit desktop use
        • Requires internet for full functionality
        • Could be complex for small teams

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • Comprehensive features tailored for field service.

        • Strong performance tracking capabilities.

        • Complex setup may deter smaller businesses.

        • Training may be necessary for effective use.

        • Provides real-time insights for timely decision-making.

        • Offers robust automation to streamline sales processes.

        • Facilitates effective customer segmentation.

        • Mobile focus may not suit all users.

        • Complexity may overwhelm smaller teams.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Service CRM, Ekmob, or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        No Customers information available.

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        Videos

        No videos available.

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Service CRM or Ekmob?
        Service CRM and Ekmob are closely matched with equal user ratings of -1.0. The right choice depends on your team size, budget, and specific CRM Software needs.
        Do Service CRM and Ekmob offer a free trial?
        Ekmob offers a free trial. Service CRM does not.
        What is the starting price of Service CRM vs Ekmob?
        Service CRM starts at Contact for pricing. Ekmob starts at Contact for pricing.
        What are the top alternatives to Service CRM?
        Top alternatives to Service CRM include Service Fusion, Housecall Pro, Smart Service, BiznusSoft Field Service, Field Force Tracker.
        What are the top alternatives to Ekmob?
        Top alternatives to Ekmob include Bigin by Zoho CRM, Sugar Sell, SalesCRM, Sellf CRM, SalesUp! CRM.