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Salesmate vs Act! vs Bigin by Zoho CRM Comparison

Last updated:

Salesmate

4.3(103 reviews)

Starting at $12 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Salesmate CRM is an all-in-one cloud based software for modern sales teams. It is designed to help you close more deals and increase your revenue. The system will streamline your sales process, deliver accurate analytics…

Act!

3.6(441 reviews)

Starting at $30 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Medium Business

Act! CRM Software's powerful and simple interface makes it easy to use for both desktop and mobile devices. With Act! Automatic reminders help keep you organized, keeping you up-to-date with tasks so you can focus on wha…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

Salesmate leads on user satisfaction with a 4.3-star rating across 103 reviews.

SpotSaaS Analysis

SalesmateAct!Bigin by Zoho CRM

The core difference between Salesmate and Act! lies in their pricing, with Salesmate being more budget-friendly at $12 compared to Act!'s $30. Ideal buyers for Salesmate are cost-conscious businesses looking for essential sales features, while Act! may appeal to those willing to invest more for potentially advanced functionalities.

- Budget-friendly pricing at $12 - Essential sales features - Suitable for cost-conscious businesses - User-friendly interface - Flexible for various sales processes - Ideal for small to medium-sized teams

- Higher pricing at $30 - Potentially advanced functionalities - Suitable for businesses seeking robust CRM tools - Strong reporting and analytics capabilities - Customizable workflows - Ideal for teams that require extensive integration options

Salesmate vs Act! vs Bigin by Zoho CRM — at a glance

FeatureSalesmateAct!Bigin by Zoho CRM
Rating4.3 / 53.6 / 54.3 / 5
Reviews103441119
Starting price$12 /User/Month$30 /User/Month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Medium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesBusiness Hours, OnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsGDPR
Data residencyUSUSGlobal

Key differences between Salesmate and Act!

  • Pricing: Salesmate starts at $12 /User/Month, while Act! starts at $30 /User/Month.
  • Target audience: Salesmate is built for Large Enterprises and Medium Business, while Act! targets Freelancers / Consultants and Medium Business.
  • User satisfaction: Salesmate scores higher with a 4.3-star average.
  • Deployment: Salesmate supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Act! supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare Salesmate vs Act! vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Salesmate - CRM Software
Talk to an expert
Talk to an expert
Act! - CRM Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Salesmate

Best for

Large Enterprises, Medium Business, Small Business

Act!

Best for

Freelancers / Consultants, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Salesmate typically suits Large Enterprises and Medium Business. Act! tends to fit Freelancers / Consultants and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Salesmate CRM is an all-in-one cloud based software for modern sales teams. It is designed to help you close more deals and increase your revenue. The system will streamline your sales ... Read More about Salesmate

Act! CRM Software's powerful and simple interface makes it easy to use for both desktop and mobile devices. With Act! Automatic reminders help keep you organized, keeping you up-to-date ... Read More about Act!

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $12 , Billed Yearly
  • Starts from $30
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • Free Trial available

Spotsaas Score

What's this? ↗

8.8/10

9.1/10

9.0/10

User Ratings

Based on verified Spotsaas reviews
Get pricing help
Get pricing help

Software Demo

Demo

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How do Salesmate, Act! and Bigin by Zoho CRM Compare on Features?

Total Features

9 Features

10 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Salesmate, Act! and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $12 , Billed Yearly
        • $30
        • $7 , Billed Yearly

        Pricing Plans

        • Starter

          • Contacts, Companies, Deals

          • Email Sync, Tracking & Templates

          • Multiple Pipeline Management

          Show more +

        • Growth

          • Includes features of Starter plan, plus

          • Product Management

          • Goal Management

          Show more +

        • Boost

          • Includes features of Growth plan, plus

          • Team Management

          • Increased Team Inbox Limits

          Show more +

        • Browse all pricing plans
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Salesmate pricing
        Act! pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No

        GDPR

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        Salesmate vs Act! User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        62

        13

        2

        0

        3

        201

        82

        47

        12

        26

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is positive across 80 reviews, with strong overall satisfaction.

        What buyers like

        • Comprehensive feature set with tools for email tracking, automated workflows, and pipeline management, enabling streamlined sales processes.
        • User-friendly interface that is intuitive and accessible, requiring minimal technical expertise, even for first-time users.
        • Cost-effective solution with excellent price-to-performance ratio compared to competitors, ideal for small and medium businesses.

        Common complaints

        • Limited mobile app functionality, with navigation and linking features for contacts and deals found to be manual and less intuitive.
        • Performance issues reported by some users, including slow loading times and repetitive notifications.
        • Restrictions on document attachment sizes (10MB) and lack of HIPAA compliance limit its usability for specific industries.

        Buyer sentiment

        Buyer sentiment is mixed to positive across 368 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • Comprehensive integration capabilities, seamlessly syncing with tools like Outlook, phone systems, and other marketing software.
        • High degree of customization, allowing users to tailor layouts and features to meet specific business needs.
        • Intuitive and user-friendly interface, enabling efficient navigation for beginners and offering quick access to critical data.

        Common complaints

        • Difficulty in troubleshooting and resolving technical issues; reliance on paid support can be costly and inaccessible at off hours.
        • Updates and upgrades can be disruptive, creating compatibility or stability issues for some users.
        • Limited modern design in the interface and cloud-based functionality, making the software feel outdated compared to competitors.

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Streamlines sales processes with automation features.

        • Offers detailed analytics for informed decision-making.

        • Integrates communication tools for better engagement.

        • May require time to fully utilize all features.

        • Pricing can be a barrier for smaller businesses.

        • User-friendly design makes onboarding easy.

        • Automatic reminders enhance task management.

        • Mobile access allows for on-the-go management.

        • Advanced features may be lacking for larger teams.

        • Pricing can add up for small businesses.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Skytop Business Loans LLC

        Skytop Business Loans LLC

        Faciliteq

        Faciliteq

        Zora Zamecnikova

        Zora Zamecnikova

        TSD Groep

        TSD Groep

        INEX

        INEX

        The Sherman Sheet

        The Sherman Sheet

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Voice

        6 Screenshots

        No screenshots available.

        Videos

        video-0

        4 Videos

        video-0

        5 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Salesmate or Act!?
        Salesmate edges out the other on user ratings (4.3 vs 3.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Salesmate and Act! offer a free trial?
        Yes, both Salesmate and Act! offer a free trial.
        What is the starting price of Salesmate vs Act!?
        Salesmate starts at $12 /User/Month. Act! starts at $30 /User/Month.
        What are the top alternatives to Salesmate?
        Top alternatives to Salesmate include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
        What are the top alternatives to Act!?
        Top alternatives to Act! include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Thryv.

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