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Salesforce vs JustCall - Which CRM Software Platform Is Better in June 2025?

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JustCall - Contact Center Operations Software
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TL;DR - Quick Comparison Summary

Description

Salesforce CRM software is a social enterprise application designed to help businesses of all sizes and industries like retail, health care, technology, financial services, consumer ... Read More

The JustCall family of contact center software solutions provides everything needed to gain more insight into all aspects of the business, including systems integration, reporting, ... Read More

Entry Level Pricing

  • Starts from $25 , monthly
  • Starts from $20 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

9.8/10

Not Available

User Ratings

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Software Demo

Demo

How do Salesforce and JustCall Compare on Features?

Total Features

10 Features

0 Features

Unique Features

    No features

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    What Do Salesforce and JustCall Cost?

    Pricing Option

        Starting From

        • $25 , monthly
        • $20 , Billed Yearly

        Pricing Plans

        • Starter Suite

          $25

          /user/month

          • Dynamic Email Marketing and Analytics

          • Out-of-the-box Sales Processes

          • Seamless Customer Service

          Show more +

        • Standard

          • 1 local or toll-free number included

          • Call Tracking

          • Call Recording

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        • Premium

          • Includes features of Standard Plan, plus

          • Auto Dialer

          • SMS Bots

          Show more +

        • Enterprise

          • Includes features of Premium plan, plus

          • Dedicated account manager

          • Priority Support on all channels

          Show more +

        Pricing Page

        salesforce pricingjustcall pricing

        Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
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        Salesforce User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        Excellent

        370

        Very Good

        142

        Good

        30

        Poor

        4

        Terible

        7

        Excellent

        84

        Very Good

        12

        Good

        0

        Poor

        0

        Terible

        1

        Expert's Review generated by AI

        Salesforce Sales Cloud is undeniably one of the most robust and versatile CRM platforms available today, consistently praised for its customization options and comprehensive features. The ...Read more

        No Expert ai Review available for the product

        Pros and Cons

        Pros and Cons of Salesforce

        • Highly customizable platform, allowing businesses to tailor processes and workflows to their specific needs.

        • Centralized database provides a 360-degree view of customer information, streamlining sales and marketing efforts.

        • Robust reporting and analytics offer detailed insights for data-driven decision-making and performance tracking.

        • Integration capabilities are extensive, supporting seamless connections with third-party apps and APIs.

        • Expensive licensing and additional costs for features, making it less suitable for small businesses or startups with tight budgets.

        • Steep learning curve for new users, especially for those without technical expertise or prior CRM experience.

        Pros and Cons of JustCall

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        BBVA

        BBVA

        Brunello Cucinelli

        Brunello Cucinelli

        Unilever

        Unilever

        No Customers information available.

        Media and Screenshots

        Screenshots

        Salesforce Adoption Dashboards

        3 Screenshots

        Click To Call in your CRM and Helpdesk screenshot

        4 Screenshots

        Videos

        video-0

        5 Videos

        video-0

        3 Videos

        Top Alternatives to Salesforce and JustCall in 2025

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Salesforce offers Free Trial, but JustCall does not.

        Salesforce is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

        JustCall is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for Salesforce Starts at $25/user/month when monthly whereas for JustCall Starts at $20/User/Month when Billed Yearly.

        Some top alternatives to Salesforce includes Salesforce Sales Cloud, monday sales CRM by monday.com, Thryv, Zoho CRM, Hubspot Marketing Hub, Dynamics 365 Marketing, ClickUp, HubSpot CRM, Microsoft Dynamics 365 for Sales, Netsuite CRM, Keap, Wisdom CRM, SalesCRM, SimpleCRM and Zoho CRM Plus.

        Some top alternatives to JustCall includes CloudTalk, Call Center Studio, Aircall, Dialpad Contact Center, VCC Live, RingCentral Contact Center, Squaretalk, CloudCall, OpenPhone and MyOperator.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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