NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

Agentforce Sales (formerly Salesforce Sales Cloud) vs Highspot Comparison

Last updated:

Agentforce Sales (formerly Salesforce Sales Cloud)

4.5(646 reviews)

Starting at $25 /user/month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Agentforce Sales (formerly Salesforce Sales Cloud) is Salesforce's flagship AI-powered sales CRM. It combines core CRM — lead, contact, opportunity and pipeline management, forecasting and analytics — with Agentforce, Sa…

Highspot

4.9(552 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Highspot is a sales enablement software that helps companies create content-driven, personalized digital experiences that enable their sales teams to better engage prospects and customers with relevant messaging. With Hi…

Highspot leads on user satisfaction with a 4.9-star rating across 552 reviews.

Agentforce Sales (formerly Salesforce Sales Cloud) vs Highspot — at a glance

FeatureAgentforce Sales (formerly Salesforce Sales Cloud)Highspot
Rating4.5 / 54.9 / 5
Reviews646552
Starting price$25 /user/monthContact for pricing
Free trial Yes No
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryCRM SoftwareSales Enablement Software
Integrations13+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2, GDPR
Data residencyGlobalGlobal

Key differences between Agentforce Sales (formerly Salesforce Sales Cloud) and Highspot

  • Pricing: Agentforce Sales (formerly Salesforce Sales Cloud) starts at $25 /user/month. Highspot pricing is not publicly listed.
  • Free trial: Agentforce Sales (formerly Salesforce Sales Cloud) offers a free trial; Highspot does not.
  • Target audience: Agentforce Sales (formerly Salesforce Sales Cloud) is built for Freelancers / Consultants and Large Enterprises, while Highspot targets Large Enterprises and Medium Business.
  • User satisfaction: Highspot scores higher with a 4.9-star average.
  • Deployment: Agentforce Sales (formerly Salesforce Sales Cloud) supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Highspot supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Agentforce Sales (formerly Salesforce Sales Cloud) vs Highspot — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Highspot - Sales Enablement Software
Talk to an expert
Talk to an expert

Free PDF comparison

Download this Agentforce Sales (formerly Salesforce Sales Cloud) vs Highspot comparison

Get the full side-by-side as a PDF — these picks plus the top CRM Software tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
  • Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Agentforce Sales (formerly Salesforce Sales Cloud) vs Highspot: Biggest differences

Start here before you go deeper into features.

Agentforce Sales (formerly Salesforce Sales Cloud)

Best for medium to large enterprises needing highly customizable CRM solutions.

Choose if
  • You require extensive customization to fit unique industry workflows.
  • Your team needs robust analytics and reporting for data-driven sales decisions.
  • You want seamless integration with numerous third-party applications and APIs.
Consider alternatives if
  • You are a small business or startup with a limited budget.
  • Your team lacks technical expertise or prior CRM experience.

Highspot

Best for sales teams needing intuitive, customizable content-driven engagement tools.

Choose if
  • You want a platform with strong, actionable analytics to optimize sales efforts.
  • Your sales team requires centralized content management with AI-driven recommendations.
  • You need a flexible, medium-complexity setup that supports personalized digital sales experiences.
Consider alternatives if
  • Your organization demands highly complex analytics and governance capabilities beyond medium complexity.
  • You lack training resources to manage the platform’s extensive features and customizability.

Agentforce Sales (formerly Salesforce Sales Cloud): Best for medium to large enterprises needing highly customizable CRM solutions. Highspot: Best for sales teams needing intuitive, customizable content-driven engagement tools.

Description

Agentforce Sales (formerly Salesforce Sales Cloud) is Salesforce's flagship AI-powered sales CRM. It combines core CRM — lead, contact, opportunity and pipeline management, forecasting and ... Read More about Agentforce Sales (formerly Salesforce Sales Cloud)

Highspot is a sales enablement software that helps companies create content-driven, personalized digital experiences that enable their sales teams to better engage prospects and customers ... Read More about Highspot

Entry Level Pricing

  • Starts from $25 , monthly
  • Not Available

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

9.8/10

9.6/10

User Ratings

Based on verified Spotsaas reviews

4.55

(646)

4.89

(552)

Best Company Size

50 to 10,000 employeesMedium to Large Enterprises
100 to 5,000 employeesMedium Business
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Agentforce Sales (formerly Salesforce Sales Cloud)

  • Simplified Sales Processes: Salesforce simplifies the entire sales cycle, allowing teams to manage leads, opportunities, and customer interactions smoothly. I've seen firsthand how this leads to increased efficiency and higher conversion rates.
  • Analytics and Reporting: With Salesforce's analytics tools, managers can gain insights into performance metrics. This allows for informed decision-making based on real-time data, so strategies stay aligned with business goals.
  • Customizable Solutions: One of Salesforce's key features is its adaptability. Whether you're in retail, healthcare, or finance, the platform can be designed for your specific industry needs. I often recommend using this flexibility for maximum impact.

Highspot

  • Sales Enablement: Highspot gives your sales teams quick access to the right content at the right time. They can easily engage prospects with materials designed for their needs, driving higher conversion rates.
  • Intelligent Insights: With Highspot's analytics, you gain a deeper understanding of what works and what doesn’t. By analyzing content performance, we can make informed decisions that refine our strategies and boost overall sales effectiveness.
  • Streamlined Collaboration: Teams can easily collaborate within Highspot, sharing insights and resources in real-time. This builds a culture of knowledge sharing, keeping everyone aligned and equipped to succeed.
Best fit

Best fit

Highspot

  • 100 to 5,000 employees
  • Sales Automation, SaaS, Martech, and Consulting
  • Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
Watchouts

Reasons buyers look elsewhere

Agentforce Sales (formerly Salesforce Sales Cloud)

  • Pricing exceeds $165/month for most teams — buyers with <50 employees often switch to HubSpot CRM ($50/month) or Pipedrive ($59/month) for lower cost
  • Lacks pre-built templates for specific industries like real estate or nonprofits — teams needing vertical solutions add Zoho CRM or industry-specific alternatives
  • Requires 4–6 weeks of admin setup and training — companies wanting faster deployment choose Pipedrive or Monday.com Sales for quicker onboarding

Highspot

  • Competitors like Seismic and Showpad offer similar content management and sales tools at 20-30% lower price points for teams under 500 users
  • Missing native integrations with Salesforce, HubSpot, and Slack — requires custom API work or third-party connectors that add implementation time
  • Lacks granular permission controls and custom field mapping for content libraries — teams needing role-based access restrictions often switch to Seismic

Software Demo

Demo

Need a second opinion?

Get decision help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Spotsaas advisor
Get decision help from a software advisor
  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do Agentforce Sales (formerly Salesforce Sales Cloud) and Highspot Compare on Features?

Total Features

11 Features

10 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Agentforce Sales (formerly Salesforce Sales Cloud) and Highspot on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $25 , monthly
      • Not Available

      Pricing Plans

      • Free Suite

        Free

        • Easy setup with guided onboarding

        • Lead, Account, Contact, and Opportunity

        • Service Case Management & Simple Email Marketing

        Show more +

      • Starter Suite

        $25

        /user/month

        • Everything in Free plus built-in Sales Flows and Lead Routing

        • Email to Case Management

        • Dynamic Email Marketing, Forms, and Analytics

        Show more +

      • Pro Suite

        $100

        /user/month

        • Everything in Starter plus Enhanced Real-Time Chat

        • Sales Quoting and Forecasting

        • Greater Customization, Automation+ Access to AppExchange

        Show more +

      • Not Available

      Pricing Page

      Agentforce Sales (formerly Salesforce Sales Cloud) pricing

      Pricing information not available

      Agentforce Sales (formerly Salesforce Sales Cloud) vs Highspot: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Mobile - Android
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Mobile - Android
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Agentforce Sales (formerly Salesforce Sales Cloud) vs Highspot Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Agentforce Sales (formerly Salesforce Sales Cloud) User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      378

      143

      30

      4

      7

      566

      34

      2

      0

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights Salesforce's customization, analytics, and integration strengths, tempered by concerns about cost and complexity.

      What buyers like

      • Customizability
      • Analytics and reporting
      • Integration capabilities

      Common complaints

      • High cost
      • Steep learning curve

      Buyer sentiment

      Buyers generally praise Highspot for its intuitive design, strong analytics, and customization, though some find the feature complexity challenging without training.

      What buyers like

      • Ease of use
      • Analytics capabilities
      • Content centralization

      Common complaints

      • Steep learning curve for advanced features
      • Integration difficulties

      Pros and Cons

      • Highly customizable platform tailored to specific industry needs

      • Robust reporting and analytics for data-driven decision-making

      • Extensive integration capabilities with third-party apps and APIs

      • Expensive licensing and additional feature costs

      • Steep learning curve for new or non-technical users

      • High user adoption due to intuitive and easy-to-use interface

      • Exceptional analytics capabilities providing actionable insights

      • Customizable platform centralizing internal and external content

      • Overwhelming feature set and customizability for new users without training

      • Limited scalability in analytics and governance for complex team needs

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Agentforce Sales (formerly Salesforce Sales Cloud) or Highspot? Tell buyers what actually differs.

      Integrations

      Integration with other apps

      No Integration information available.

      Agentforce Sales (formerly Salesforce Sales Cloud) and Highspot Customers

      Customers

      BBVA

      BBVA

      Brunello Cucinelli

      Brunello Cucinelli

      Unilever

      Unilever

      Aetna

      Aetna

      Docusign

      Docusign

      Okta

      Okta

      Media and Screenshots

      Screenshots

      Salesforce Adoption Dashboards

      3 Screenshots

      No screenshots available.

      Videos

      video-0

      5 Videos

      video-0

      1 Videos

      Top Alternatives to Agentforce Sales (formerly Salesforce Sales Cloud) and Highspot in 2026

      Expand your comparison

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Agentforce Sales (formerly Salesforce Sales Cloud) or Highspot?
      Highspot edges out the other on user ratings (4.9 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Agentforce Sales (formerly Salesforce Sales Cloud) and Highspot offer a free trial?
      Agentforce Sales (formerly Salesforce Sales Cloud) offers a free trial. Highspot does not.
      What is the starting price of Agentforce Sales (formerly Salesforce Sales Cloud) vs Highspot?
      Agentforce Sales (formerly Salesforce Sales Cloud) starts at $25 /user/month. Highspot starts at Contact for pricing.
      What are the top alternatives to Agentforce Sales (formerly Salesforce Sales Cloud)?
      Top alternatives to Agentforce Sales (formerly Salesforce Sales Cloud) include Bigin by Zoho CRM, Creatio CRM, Hubspot Marketing Hub, Dynamics 365 Marketing, ClickUp.
      What are the top alternatives to Highspot?
      Top alternatives to Highspot include Seismic, Enablix, ProteusEngage, SAP Sales Cloud, Showell.