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Agentforce Sales (formerly Salesforce Sales Cloud) vs Frame AI Comparison

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Agentforce Sales (formerly Salesforce Sales Cloud)

4.5(646 reviews)

Starting at $25 /user/month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Agentforce Sales (formerly Salesforce Sales Cloud) is Salesforce's flagship AI-powered sales CRM. It combines core CRM — lead, contact, opportunity and pipeline management, forecasting and analytics — with Agentforce, Sa…

Frame AI

4.5(16 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Frame AI is the innovative engine that helps companies take better action based on their customer feedback. A purpose-made infrastructure tidies and normalizes data from every source, delivering analysis-ready insights f…

Agentforce Sales (formerly Salesforce Sales Cloud) leads on user satisfaction with a 4.5-star rating across 646 reviews.

Agentforce Sales (formerly Salesforce Sales Cloud) vs Frame AI — at a glance

FeatureAgentforce Sales (formerly Salesforce Sales Cloud)Frame AI
Rating4.5 / 54.5 / 5
Reviews64616
Starting price$25 /user/monthContact for pricing
Free trial Yes Yes
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryCRM SoftwareCustomer Success Software
Integrations13+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailable
Support modesBusiness Hours, OnlineOnline
CertificationsSOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobalUS

Key differences between Agentforce Sales (formerly Salesforce Sales Cloud) and Frame AI

  • Pricing: Agentforce Sales (formerly Salesforce Sales Cloud) starts at $25 /user/month. Frame AI pricing is not publicly listed.
  • Target audience: Agentforce Sales (formerly Salesforce Sales Cloud) is built for Freelancers / Consultants and Large Enterprises, while Frame AI targets Large Enterprises and Medium Business.
  • User satisfaction: Agentforce Sales (formerly Salesforce Sales Cloud) scores higher with a 4.5-star average.
  • Deployment: Agentforce Sales (formerly Salesforce Sales Cloud) supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Frame AI supports SaaS/Web/Cloud.

Agentforce Sales (formerly Salesforce Sales Cloud) vs Frame AI — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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Biggest differences

Start here before you go deeper into features.

Agentforce Sales (formerly Salesforce Sales Cloud)

Best for medium to large enterprises needing highly customizable CRM solutions.

Choose if
  • You require extensive customization to fit unique industry workflows.
  • Your team needs robust analytics and reporting for data-driven sales decisions.
  • You want seamless integration with numerous third-party applications and APIs.
Consider alternatives if
  • You are a small business or startup with a limited budget.
  • Your team lacks technical expertise or prior CRM experience.

Frame AI

Best for

Large Enterprises, Medium Business, Small Business

Agentforce Sales (formerly Salesforce Sales Cloud) typically suits Freelancers / Consultants and Large Enterprises. Frame AI tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Agentforce Sales (formerly Salesforce Sales Cloud) is Salesforce's flagship AI-powered sales CRM. It combines core CRM — lead, contact, opportunity and pipeline management, forecasting and ... Read More about Agentforce Sales (formerly Salesforce Sales Cloud)

Frame AI is the innovative engine that helps companies take better action based on their customer feedback. A purpose-made infrastructure tidies and normalizes data from every source, ... Read More about Frame AI

Entry Level Pricing

  • Starts from $25 , monthly
  • Not Available

Free Trial Availability

SpotScore

What's this? ↗

9.8/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.55

(646)

4.53

(16)

Best Company Size

50 to 10,000 employeesMedium to Large Enterprises
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Agentforce Sales (formerly Salesforce Sales Cloud)

  • Simplified Sales Processes: Salesforce simplifies the entire sales cycle, allowing teams to manage leads, opportunities, and customer interactions smoothly. I've seen firsthand how this leads to increased efficiency and higher conversion rates.
  • Analytics and Reporting: With Salesforce's analytics tools, managers can gain insights into performance metrics. This allows for informed decision-making based on real-time data, so strategies stay aligned with business goals.
  • Customizable Solutions: One of Salesforce's key features is its adaptability. Whether you're in retail, healthcare, or finance, the platform can be designed for your specific industry needs. I often recommend using this flexibility for maximum impact.
Best fit

Best fit

Frame AI

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

Agentforce Sales (formerly Salesforce Sales Cloud)

  • Pricing exceeds $165/month for most teams — buyers with <50 employees often switch to HubSpot CRM ($50/month) or Pipedrive ($59/month) for lower cost
  • Lacks pre-built templates for specific industries like real estate or nonprofits — teams needing vertical solutions add Zoho CRM or industry-specific alternatives
  • Requires 4–6 weeks of admin setup and training — companies wanting faster deployment choose Pipedrive or Monday.com Sales for quicker onboarding

Frame AI

No alternatives guidance available yet.

Software Demo

Demo

No software demo available

Frame AI has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do Agentforce Sales (formerly Salesforce Sales Cloud) and Frame AI Compare on Features?

Total Features

11 Features

5 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Agentforce Sales (formerly Salesforce Sales Cloud) and Frame AI on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $25 , monthly
      • Not Available

      Pricing Plans

      • Free Suite

        Free

        • Easy setup with guided onboarding

        • Lead, Account, Contact, and Opportunity

        • Service Case Management & Simple Email Marketing

        Show more +

      • Starter Suite

        $25

        /user/month

        • Everything in Free plus built-in Sales Flows and Lead Routing

        • Email to Case Management

        • Dynamic Email Marketing, Forms, and Analytics

        Show more +

      • Pro Suite

        $100

        /user/month

        • Everything in Starter plus Enhanced Real-Time Chat

        • Sales Quoting and Forecasting

        • Greater Customization, Automation+ Access to AppExchange

        Show more +

      • Not Available

      Pricing Page

      Agentforce Sales (formerly Salesforce Sales Cloud) pricing
      Frame AI pricing

      Other Details

      Organization Types supported

      • Small Business
      • Large Enterprises
      • Medium Business
      • Individuals
      • Freelancers
      • Small Business
      • Large Enterprises
      • Medium Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      Agentforce Sales (formerly Salesforce Sales Cloud) User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      378

      143

      30

      4

      7

      12

      4

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights Salesforce's customization, analytics, and integration strengths, tempered by concerns about cost and complexity.

      What buyers like

      • Customizability
      • Analytics and reporting
      • Integration capabilities

      Common complaints

      • High cost
      • Steep learning curve

      Buyer sentiment

      Buyer sentiment is very strong across 16 reviews, with consistently positive feedback.

      What buyers like

      • Normalizes customer feedback
      • Configurable alerts
      • Data-driven insights

      Common complaints

      • Requires integration effort
      • Can be complex to set up
      • Limited offline capabilities

      Pros and Cons

      • Highly customizable platform tailored to specific industry needs

      • Robust reporting and analytics for data-driven decision-making

      • Extensive integration capabilities with third-party apps and APIs

      • Expensive licensing and additional feature costs

      • Steep learning curve for new or non-technical users

      • Transforms customer feedback into actionable insights

      • Keeps stakeholders informed across systems

      • Configurable alerts help prioritize issues

      • Integration with existing systems can be challenging

      • Requires commitment to data management

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Agentforce Sales (formerly Salesforce Sales Cloud) or Frame AI? Tell buyers what actually differs.

      Integrations

      Integration with other apps

      No Integration information available.

      List of Customers

      Customers

      BBVA

      BBVA

      Brunello Cucinelli

      Brunello Cucinelli

      Unilever

      Unilever

      No Customers information available.

      Media and Screenshots

      Screenshots

      Salesforce Adoption Dashboards

      3 Screenshots

      No screenshots available.

      Videos

      video-0

      5 Videos

      No videos available.

      Top Alternatives to Agentforce Sales (formerly Salesforce Sales Cloud) and Frame AI in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Agentforce Sales (formerly Salesforce Sales Cloud) or Frame AI?
      Agentforce Sales (formerly Salesforce Sales Cloud) edges out the other on user ratings (4.5 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Agentforce Sales (formerly Salesforce Sales Cloud) and Frame AI offer a free trial?
      Yes, both Agentforce Sales (formerly Salesforce Sales Cloud) and Frame AI offer a free trial.
      What is the starting price of Agentforce Sales (formerly Salesforce Sales Cloud) vs Frame AI?
      Agentforce Sales (formerly Salesforce Sales Cloud) starts at $25 /user/month. Frame AI starts at Contact for pricing.
      What are the top alternatives to Agentforce Sales (formerly Salesforce Sales Cloud)?
      Top alternatives to Agentforce Sales (formerly Salesforce Sales Cloud) include Bigin by Zoho CRM, Creatio CRM, Hubspot Marketing Hub, Dynamics 365 Marketing, ClickUp.
      What are the top alternatives to Frame AI?
      Top alternatives to Frame AI include Advize.ai, Inmoment, VoiceIQ, VoiceSignals, Qualified.