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Agentforce Sales (formerly Salesforce Sales Cloud) vs SalesNexus vs Bigin by Zoho CRM Comparison

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Agentforce Sales (formerly Salesforce Sales Cloud)

4.4(23,347 reviews)

Starting at $25 /user/month

  • Free Trial
  • Individuals
  • Large Enterprises

Agentforce Sales (formerly Salesforce Sales Cloud) is Salesforce's flagship AI-powered sales CRM. It combines core CRM — lead, contact, opportunity and pipeline management, forecasting and analytics — with Agentforce, Sa…

SalesNexus

4.4(73 reviews)

Starting at $45 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

SalesNexus is a combined CRM and marketing automation platform for small to mid-sized sales and marketing teams that want email campaigns, lead scoring, and follow-up automation managed alongside the sales pipeline in on…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Agentforce Sales (formerly Salesforce Sales Cloud) vs SalesNexus vs Bigin by Zoho CRM — at a glance

FeatureAgentforce Sales (formerly Salesforce Sales Cloud)SalesNexusBigin by Zoho CRM
Rating4.4 / 54.4 / 54.6 / 5
Reviews23,34773294
Starting price$25 /user/month$45 /User/Month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forIndividuals, Large Enterprises, Medium BusinessLarge Enterprises, Medium BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesOnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyGlobalUSGlobal

Key differences between Agentforce Sales (formerly Salesforce Sales Cloud) and SalesNexus

  • Pricing: Agentforce Sales (formerly Salesforce Sales Cloud) starts at $25 /user/month, while SalesNexus starts at $45 /User/Month.
  • Target audience: Agentforce Sales (formerly Salesforce Sales Cloud) is built for Individuals and Large Enterprises, while SalesNexus targets Large Enterprises and Medium Business.
  • Deployment: Agentforce Sales (formerly Salesforce Sales Cloud) supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; SalesNexus supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Agentforce Sales (formerly Salesforce Sales Cloud) vs SalesNexus vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SalesNexus - CRM Software
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Biggest differences

Start here before you go deeper into features.

Agentforce Sales (formerly Salesforce Sales Cloud)

Best for

Individuals, Large Enterprises, Medium Business

SalesNexus

Best for

Large Enterprises, Medium Business

Bigin by Zoho CRM

Best for

Small Business

Agentforce Sales (formerly Salesforce Sales Cloud) typically suits Individuals and Large Enterprises. SalesNexus tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Agentforce Sales (formerly Salesforce Sales Cloud) is Salesforce's flagship AI-powered sales CRM. It combines core CRM — lead, contact, opportunity and pipeline management, forecasting and ... Read More about Agentforce Sales (formerly Salesforce Sales Cloud)

SalesNexus is a combined CRM and marketing automation platform for small to mid-sized sales and marketing teams that want email campaigns, lead scoring, and follow-up automation managed ... Read More about SalesNexus

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $25 , yearly
  • Starts from $45 , Billed Yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • Free Trial available

SpotScore

What's this? ↗

8.6/10

8.8/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.4

(73)

4.57

(294)

Best Company Size

50 to 5,000 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Agentforce Sales (formerly Salesforce Sales Cloud)

  • Streamlined Sales Processes: With Salesforce Sales Cloud, your team can automate repetitive tasks, allowing them to focus on what truly matters—building relationships and closing deals. This means less time spent on admin and more time engaging with clients.
  • 360-Degree Customer View: By consolidating customer data in one place, you and your team can gain useful insights into customer behavior and preferences. This complete perspective lets you deliver personalized interactions, improving customer satisfaction and loyalty.
  • Smooth Collaboration: Salesforce Sales Cloud helps teams communicate effectively through shared dashboards and real-time updates. Managers can monitor progress easily, while sales reps stay informed about leads, keeping everyone aligned toward common goals.
Best fit

Best fit

Watchouts

Reasons buyers look elsewhere

Agentforce Sales (formerly Salesforce Sales Cloud)

  • Pricing starts at $165/month for Sales Cloud and scales quickly — companies under 50 employees often switch to HubSpot CRM (free tier) or Pipedrive ($14/month base)
  • Requires custom development for industry-specific workflows — manufacturing and construction firms typically add Pipeliner or Zoho CRM for vertical-specific features
  • API rate limits and connector gaps force teams to build middleware — companies relying on legacy ERP systems often run parallel instances of NetSuite or SAP

Software Demo

Demo

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Step 1 of 4

How big is your team?

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How do Agentforce Sales (formerly Salesforce Sales Cloud), SalesNexus and Bigin by Zoho CRM Compare on Features?

Total Features

19 Features

8 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Agentforce Sales (formerly Salesforce Sales Cloud), SalesNexus and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $25 , yearly
        • $45 , Billed Yearly
        • $7 , Billed Yearly

        Pricing Plans

        • Starter Suite

          $25

          /user/month

          • Simplified Setup & Onboarding

          • Lead, Account, Contact & Opportunity Management

          • Email Integration & Automated Activity Capture

        • Pro Suite

          $100

          /user/month

          • Forecast Management

          • Customizable Reports and Dashboards

          • Quoting and Contracting

        • Enterprise

          $165

          /user/month

          • Everything in Pro Suite plus Advanced Pipeline Management & Deal Insights

          • Conversation Intelligence

          • Agentforce

        • Browse all pricing plans
        • Professional

          • Unlimited Contacts

          • Outlook/Google Integration

          • 5,000 Emails Sent /user/month

          Show more +

        • Enterprise

          • Unlimited Contacts

          • Outlook/Google Integration

          • Website Integration

          Show more +

        • Automation

          • Unlimited Contacts

          • Outlook/Google Integration

          • Website Integration

          Show more +

        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Agentforce Sales (formerly Salesforce Sales Cloud) pricing
        SalesNexus pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🌐 Global
        🇺🇸 US

        Agentforce Sales (formerly Salesforce Sales Cloud) vs SalesNexus User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        40

        0

        0

        0

        0

        10

        12

        0

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is positive across 40 reviews, with strong overall satisfaction.

        What buyers like

        • Adapts to different business processes through custom objects, fields, and workflow rules.
        • Automates workflows to cut manual data entry and reduce errors.
        • Reporting and analytics tools give leadership and sales teams visibility into pipeline health and performance metrics.

        Common complaints

        • Pricing is steep, with high licensing costs and additional expenses for advanced features or customizations.
        • Initial configuration and setup can be complex, requiring expertise and thorough planning to maximize benefits.
        • Overwhelming for new users due to its extensive features and learning curve, especially when not supported by proper training.

        Buyer sentiment

        Buyer sentiment is positive across 22 reviews, with strong overall satisfaction.

        What buyers like

        • Streamlines sales and marketing processes, automating repetitive tasks such as email campaigns and lead tracking, leading to increased productivity and efficiency.
        • User-friendly platform with a versatile interface, allowing easy management of leads, marketing campaigns, and contact databases.
        • Highly customizable to suit various business needs, supporting lead scoring, follow-up scheduling, and campaign management.

        Common complaints

        • The user interface is functional but could benefit from further refinements to make it more intuitive, especially for newcomers.
        • Limited pre-designed templates for email campaigns, requiring users to create their own for better visual appeal.
        • Documentation and self-help resources could be improved to reduce dependency on the support team for making changes or understanding workflows.

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • Highly customizable platform that adapts to different business processes and requirements, enabling flexibility and personalization.

        • Streamlines and automates workflows, improving efficiency and reducing manual errors.

        • Robust reporting and analytics tools provide actionable insights and enhance decision-making for leadership and sales teams.

        • Pricing is steep, with high licensing costs and additional expenses for advanced features or customizations.

        • Initial configuration and setup can be complex, requiring expertise and thorough planning to maximize benefits.

        • Comprehensive feature set for sales management.

        • Strong automation capabilities streamline processes.

        • User-friendly design enhances team collaboration.

        • May require training for effective use.

        • Pricing may be a barrier for small businesses.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Agentforce Sales (formerly Salesforce Sales Cloud), SalesNexus, or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        Vodafone

        Vodafone

        T-Mobile

        T-Mobile

        BRP

        BRP

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Sales Cloud

        4 Screenshots

        Contacts

        2 Screenshots

        Videos

        video-0

        1 Videos

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Agentforce Sales (formerly Salesforce Sales Cloud) or SalesNexus?
        Agentforce Sales (formerly Salesforce Sales Cloud) and SalesNexus are closely matched with equal user ratings of 4.4. The right choice depends on your team size, budget, and specific CRM Software needs.
        Do Agentforce Sales (formerly Salesforce Sales Cloud) and SalesNexus offer a free trial?
        Yes, both Agentforce Sales (formerly Salesforce Sales Cloud) and SalesNexus offer a free trial.
        What is the starting price of Agentforce Sales (formerly Salesforce Sales Cloud) vs SalesNexus?
        Agentforce Sales (formerly Salesforce Sales Cloud) starts at $25 /user/month. SalesNexus starts at $45 /User/Month.
        What are the top alternatives to Agentforce Sales (formerly Salesforce Sales Cloud)?
        Top alternatives to Agentforce Sales (formerly Salesforce Sales Cloud) include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
        What are the top alternatives to SalesNexus?
        Top alternatives to SalesNexus include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, Thryv.