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Salesforce Maps vs Smart Service Comparison

Last updated:

Salesforce Maps

Starting at $25 /User/Month

  • Large Enterprises
  • Medium Business

Salesforce Maps is a Location Intelligence solution, formerly known as MapAnything. The product provides visibility into customer, employee, and asset locations to help increase the efficiency of field workforce operatio…

Smart Service

4.4(11 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Smartservice is a construction management software that handles sales data, project documents, job costing and scheduling. It not only records information systematically but also provides advance features such as group m…

Smart Service leads on user satisfaction with a 4.4-star rating across 11 reviews.

Salesforce Maps vs Smart Service — at a glance

FeatureSalesforce MapsSmart Service
Rating4.4 / 5
Reviews11
Starting price$25 /User/MonthContact for pricing
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLocation Intelligence SoftwareConstruction Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesOnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobalUS

Key differences between Salesforce Maps and Smart Service

  • Pricing: Salesforce Maps starts at $25 /User/Month. Smart Service pricing is not publicly listed.
  • Free trial: Smart Service offers a free trial; Salesforce Maps does not.
  • Deployment: Salesforce Maps supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Smart Service supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Salesforce Maps vs Smart Service — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Location Intelligence Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Salesforce Maps - New SaaS Software
Talk to an expert
Talk to an expert
Smart Service - Construction Management Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Salesforce Maps

Best for

Large Enterprises, Medium Business, Small Business

Smart Service

Best for construction teams needing streamlined scheduling and dispatch management.

Choose if
  • You want intuitive scheduling and dispatch tools that boost operational productivity.
  • Your team needs seamless QuickBooks integration for invoicing and job costing.
  • You require real-time employee location tracking via a mobile iFleet feature.
Consider alternatives if
  • Your company demands advanced reporting and deep customization capabilities.
  • You need extensive training resources and onboarding support for complex workflows.

Salesforce Maps typically suits Large Enterprises and Medium Business. Smart Service tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Salesforce Maps is a Location Intelligence solution, formerly known as MapAnything. The product provides visibility into customer, employee, and asset locations to help increase the ... Read More about Salesforce Maps

Smartservice is a construction management software that handles sales data, project documents, job costing and scheduling. It not only records information systematically but also provides ... Read More about Smart Service

Entry Level Pricing

  • Starts from $25
  • Not Available

Free Trial Availability

  • No free trial
  • Free Trial available

Spotsaas Score

What's this? ↗

Not Available

8.5/10

User Ratings

Based on verified Spotsaas reviews

4.4

(11)

Best Company Size

Medium BusinessLarge Enterprises
Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

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How do Salesforce Maps and Smart Service Compare on Features?

Total Features

5 Features

24 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Salesforce Maps and Smart Service on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $25
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Salesforce Maps pricing
      Smart Service pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Medium Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Small Business
      • Medium Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      Salesforce Maps User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      170

      82

      8

      1

      1

      11

      6

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      No publicly available user ratings or reviews to summarize buyer sentiment.

      What buyers like

      • Enhanced location visibility
      • Optimizes field operations
      • Improves customer service

      Common complaints

      • Requires Salesforce integration
      • Limited to location intelligence
      • May need training for users

      Buyer sentiment

      Overall positive sentiment with praise for ease of use, customer service, and scheduling efficiency, tempered by concerns about interface complexity and limited reporting.

      What buyers like

      • Ease of use
      • Customer support
      • Scheduling and dispatch efficiency

      Common complaints

      • Interface complexity
      • Limited reporting and customization

      Pros and Cons

      • Improves route optimization to save time and costs

      • Provides visibility into customer and asset locations

      • Enhances decision-making for better customer satisfaction

      • Pricing details are not publicly available

      • Limited information on integration complexity

      • Intuitive and easy-to-use interface suitable for beginners and experienced users

      • Excellent customer service with proactive issue resolution

      • Efficient scheduling and dispatching that improves operational productivity

      • Initial learning curve due to somewhat complicated interface for some users

      • Limited reporting capabilities and customization options

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      CEAT

      CEAT

      GEP

      GEP

      IDFC

      IDFC

      No Customers information available.

      Media and Screenshots

      Screenshots

      Territory Mapping

      2 Screenshots

      screenshots

      7 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      3 Videos

      Top Alternatives to Salesforce Maps and Smart Service in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Salesforce Maps or Smart Service?
      Smart Service edges out the other on user ratings (4.4 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Salesforce Maps and Smart Service offer a free trial?
      Smart Service offers a free trial. Salesforce Maps does not.
      What is the starting price of Salesforce Maps vs Smart Service?
      Salesforce Maps starts at $25 /User/Month. Smart Service starts at Contact for pricing.
      What are the top alternatives to Salesforce Maps?
      Top alternatives to Salesforce Maps include Smart Service, eSpatial, Maptive, ZooM SFA, BiznusSoft Field Service.
      What are the top alternatives to Smart Service?
      Top alternatives to Smart Service include BiznusSoft Field Service, FieldPulse, Fieldd, Salesforce Field Service, ServiceWorks.

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