NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

Spotsaas logo

Salesforce Essentials vs iEnterprise CRM vs Bigin by Zoho CRM Comparison

Last updated:

Salesforce Essentials

4.2(963 reviews)

Starting at $25 /User/Month

  • Free Trial
  • Small Business

Salesforce Essentials includes a complete set of customer relationship management software, the industry’s leading customer service solution, Salesforce Chatter, and training to get you up and running quickly in the clou…

iEnterprise CRM

4.4(9 reviews)

Starting at $29.95 /User/Month

  • Freelancers / Consultants
  • Large Enterprises

iEnterprise CRM (Customer Relationship Management) Software is an integrated solution, which supports contact management, sales force automation, marketing resource management and partner management. It increases sales b…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

iEnterprise CRM leads on user satisfaction with a 4.4-star rating across 9 reviews.

Salesforce Essentials vs iEnterprise CRM vs Bigin by Zoho CRM — at a glance

FeatureSalesforce EssentialsiEnterprise CRMBigin by Zoho CRM
Rating4.2 / 54.4 / 54.6 / 5
Reviews9639294
Starting price$25 /User/Month$29.95 /User/Month$7 /User/Month
Free trial Yes No Yes
Free version No No No
Best forSmall BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesOnline24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyGlobalUSGlobal

Key differences between Salesforce Essentials and iEnterprise CRM

  • Pricing: Salesforce Essentials starts at $25 /User/Month, while iEnterprise CRM starts at $29.95 /User/Month.
  • Free trial: Salesforce Essentials offers a free trial; iEnterprise CRM does not.
  • Target audience: Salesforce Essentials is built for Small Business, while iEnterprise CRM targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: iEnterprise CRM scores higher with a 4.4-star average.
  • Deployment: Salesforce Essentials supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; iEnterprise CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Salesforce Essentials vs iEnterprise CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Salesforce Essentials - CRM Software
Talk to an expert
Talk to an expert
iEnterprise CRM - CRM Software
Talk to an expert
Talk to an expert

Free PDF comparison

Download this Salesforce Essentials vs iEnterprise CRM vs Bigin by Zoho CRM comparison

Get the full side-by-side as a PDF — these picks plus the top CRM Software tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
  • Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Biggest differences

Start here before you go deeper into features.

Salesforce Essentials

Best for

Small Business

iEnterprise CRM

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Bigin by Zoho CRM

Best for

Small Business

Salesforce Essentials typically suits Small Business. iEnterprise CRM tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Salesforce Essentials includes a complete set of customer relationship management software, the industry’s leading customer service solution, Salesforce Chatter, and training to get you up ... Read More about Salesforce Essentials

iEnterprise CRM (Customer Relationship Management) Software is an integrated solution, which supports contact management, sales force automation, marketing resource management and partner ... Read More about iEnterprise CRM

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $25 , Billed Yearly
  • Starts from $29.95
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

8.7/10

8.2/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.4

(9)

4.57

(294)
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

iEnterprise CRM has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Spotsaas advisor
Get shortlist help from a software advisor
  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do Salesforce Essentials, iEnterprise CRM and Bigin by Zoho CRM Compare on Features?

Total Features

8 Features

7 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Salesforce Essentials, iEnterprise CRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $25 , Billed Yearly
        • $29.95
        • $7 , Billed Yearly

        Pricing Plans

        • Salesforce Essentials

          • Manage contacts

          • Track relationships and deals

          • Respond to customers

          Show more +

        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Salesforce Essentials pricing
        iEnterprise CRM pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🌐 Global
        🇺🇸 US

        Salesforce Essentials vs iEnterprise CRM User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        28

        10

        0

        0

        0

        4

        3

        0

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is positive across 38 reviews, with strong overall satisfaction.

        What buyers like

        • Adapts to specific business needs through customizable fields, workflows, and a wide variety of third-party app integrations.
        • Interface works for both admins and end users, easing adoption and daily operations.
        • Out-of-the-box functionality enables quick implementation with minimal setup.

        Common complaints

        • The breadth of customization options can overwhelm new users or small businesses without dedicated technical support.
        • The interface can feel clunky or hard to navigate, especially for first-time users and non-technical team members.
        • Documentation and tutorials are inconsistent and often lack localization, making advanced features harder to learn in some regions.

        Buyer sentiment

        Buyer sentiment is positive across 7 reviews, with strong overall satisfaction.

        What buyers like

        • Integrated solution
        • Enhances sales productivity
        • Supports multiple management areas

        Common complaints

        • Complex for small teams
        • Steep learning curve
        • Limited customization options

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • Comprehensive feature set supports diverse business needs.

        • Strong customer service tools enhance client interactions.

        • Cloud-based access allows for remote collaboration.

        • Complexity may overwhelm new users.

        • Higher pricing could be a barrier for small businesses.

        • Comprehensive integration across departments

        • Robust features for sales and marketing

        • Enhances team collaboration and productivity

        • May be overwhelming for small businesses

        • Requires time to fully implement

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Salesforce Essentials, iEnterprise CRM, or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        Mashgin

        Mashgin

        Seiko

        Seiko

        Roto Rooter

        Roto Rooter

        Oracle

        Oracle

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        2 Screenshots

        iEnterprise CRM screenshot

        1 Screenshots

        Videos

        video-0

        2 Videos

        No videos available.

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Salesforce Essentials or iEnterprise CRM?
        iEnterprise CRM edges out the other on user ratings (4.4 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Salesforce Essentials and iEnterprise CRM offer a free trial?
        Salesforce Essentials offers a free trial. iEnterprise CRM does not.
        What is the starting price of Salesforce Essentials vs iEnterprise CRM?
        Salesforce Essentials starts at $25 /User/Month. iEnterprise CRM starts at $29.95 /User/Month.
        What are the top alternatives to Salesforce Essentials?
        Top alternatives to Salesforce Essentials include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, HubSpot CRM.
        What are the top alternatives to iEnterprise CRM?
        Top alternatives to iEnterprise CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.