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Salesforce CPQ vs Zuora Billing Comparison

Last updated:

Salesforce CPQ

4.1(923 reviews)

Starting at $75 /User/Month

  • Large Enterprises
  • Medium Business

Salesforce CPQ gives user the power to win deals with real-time quoting, Discovery Advisor, and innovative features like built-in products, parametric offerings, multiple portfolios, and quote bundling. Push deals across…

Zuora Billing

3.2(5 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Zuora is the billing and invoicing SaaS platform for modern businesses. It helps companies that sell subscription-based products and services to do everything faster, easier, and more cost effectively.

Salesforce CPQ leads on user satisfaction with a 4.1-star rating across 923 reviews.

Salesforce CPQ vs Zuora Billing — at a glance

FeatureSalesforce CPQZuora Billing
Rating4.1 / 53.2 / 5
Reviews9235
Starting price$75 /User/MonthContact for pricing
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryConfigure Price Quote (CPQ) SoftwareBilling and Invoicing Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailable
Support modesOnline24/7 (Live rep)
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2
Data residencyGlobalGlobal

Key differences between Salesforce CPQ and Zuora Billing

  • Pricing: Salesforce CPQ starts at $75 /User/Month. Zuora Billing pricing is not publicly listed.
  • Free trial: Zuora Billing offers a free trial; Salesforce CPQ does not.
  • User satisfaction: Salesforce CPQ scores higher with a 4.1-star average.
  • Deployment: Salesforce CPQ supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Zuora Billing supports SaaS/Web/Cloud.

Salesforce CPQ vs Zuora Billing — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Configure Price Quote (CPQ) Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Salesforce CPQ - Configure Price Quote (CPQ) Software
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Zuora Billing
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Free PDF comparison

Download this Salesforce CPQ vs Zuora Billing comparison

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Biggest differences

Start here before you go deeper into features.

Salesforce CPQ

Best for enterprise sales teams needing advanced, real-time quoting and configuration.

Choose if
  • You require deep Salesforce CRM integration for personalized quotes and contract insights.
  • Your sales process demands complex product configurations like parametric offerings and quote bundling.
  • Your organization has dedicated sales operations or pricing teams to manage setup complexity.
Consider alternatives if
  • You are a very small business with simple quoting needs and limited resources.
  • You lack specialized staff to handle the high implementation and configuration complexity.

Zuora Billing

Best for

Large Enterprises, Medium Business, Small Business

Salesforce CPQ typically suits Large Enterprises and Medium Business. Zuora Billing tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Salesforce CPQ gives user the power to win deals with real-time quoting, Discovery Advisor, and innovative features like built-in products, parametric offerings, multiple portfolios, and ... Read More about Salesforce CPQ

Zuora is the billing and invoicing SaaS platform for modern businesses. It helps companies that sell subscription-based products and services to do everything faster, easier, and more cost ... Read More about Zuora Billing

Entry Level Pricing

  • Starts from $75
  • Not Available

Free Trial Availability

  • No free trial
  • Free Trial available

Spotsaas Score

What's this? ↗

Not Available

7.8/10

User Ratings

Based on verified Spotsaas reviews

3.2

(5)

Best Company Size

51-500 employees500+ employees
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Software Demo

Demo

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How do Salesforce CPQ and Zuora Billing Compare on Features?

Total Features

0 Features

8 Features

Unique Features

No features

No unique features

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Get Quote

Compare Salesforce CPQ and Zuora Billing on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $75
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Salesforce CPQ pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Freelancers
      • Medium Business
      • Small Business
      • Large Enterprises
      • Individuals
      • Freelancers
      • Medium Business
      • Small Business
      • Large Enterprises
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Salesforce CPQ User Reviews & Rating Comparison

      User Ratings

      4.1

      (based on 923 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      11

      2

      1

      1

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users appreciate Salesforce CPQ's powerful quoting and configuration features but note the complexity and pricing opacity as challenges.

      What buyers like

      • Robust configuration and quoting features
      • Integration with Salesforce CRM
      • Ability to personalize quotes in real time

      Common complaints

      • Complex setup and learning curve
      • Lack of transparent pricing

      Buyer sentiment

      Buyer sentiment is mixed across 15 reviews, so it is worth reviewing the tradeoffs closely.

      What buyers like

      • Automates subscription billing and recurring payments, reducing manual work and errors.
      • User-friendly and intuitive interface, allowing easy navigation and operation even for non-technical users.
      • Supports dynamic billing features like consolidated invoicing and revenue recognition.

      Common complaints

      • Limited integration capabilities with external systems, especially Salesforce, leading to syncing issues.
      • Building advanced reports and customizations can be complex and time-consuming without proper guidance or tools.
      • Customer service and available community support are often reported as weak and could be improved.

      Pros and Cons

      • Real-time quoting capabilities

      • Advanced product configuration options including parametric offerings and quote bundling

      • Integration with Salesforce ecosystem enabling personalized quotes and contract insights

      • Complex setup and configuration requiring specialized knowledge

      • Pricing is not publicly disclosed, complicating budgeting

      • Robust features for subscription management

      • Highly scalable for growing businesses

      • Initial setup can be complex

      • May require training for effective use

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Daxxo

      Daxxo

      Barracuda

      Barracuda

      Nimblestorage

      Nimblestorage

      No Customers information available.

      Media and Screenshots

      Screenshots

      Configurable Bundles

      2 Screenshots

      Zuora billing Preview

      1 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      2 Videos

      Top Alternatives to Salesforce CPQ and Zuora Billing in 2026

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      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Salesforce CPQ or Zuora Billing?
      Salesforce CPQ edges out the other on user ratings (4.1 vs 3.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Salesforce CPQ and Zuora Billing offer a free trial?
      Zuora Billing offers a free trial. Salesforce CPQ does not.
      What is the starting price of Salesforce CPQ vs Zuora Billing?
      Salesforce CPQ starts at $75 /User/Month. Zuora Billing starts at Contact for pricing.
      What are the top alternatives to Salesforce CPQ?
      Top alternatives to Salesforce CPQ include Configure One, Oracle CPQ, Apttus CPQ, BlueprintCPQ, SAP CPQ.
      What are the top alternatives to Zuora Billing?
      Top alternatives to Zuora Billing include Chargebee, OneBill, BillingPlatform, Fusebill, Zuora Analytics.

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