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RoomKeyPMS vs Supermetrics Comparison

Last updated:

RoomKeyPMS

3.8(3 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

RoomKey offers an easy to use interface with access via the web as well as mobile. Features include maintenance request forms, complete guest history on each property, customizable reports and graphs, centralized booking…

Supermetrics

4.4(642 reviews)

Starting at $69 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Supermetrics is a powerful performance management tool that streamlines all marketing metrics into one convenient location. Its integrations with top platforms like Google Analytics, Google Ads, and social media channels…

Supermetrics leads on user satisfaction with a 4.4-star rating across 642 reviews.

RoomKeyPMS vs Supermetrics — at a glance

FeatureRoomKeyPMSSupermetrics
Rating3.8 / 54.4 / 5
Reviews3642
Starting priceContact for pricing$69 /User/Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryHotel Management SoftwareMarketing Analytics Software
PlatformsSaaS/Web/Cloud, Installed - Windows, Installed - MacSaaS/Web/Cloud, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyGlobalGlobal

Key differences between RoomKeyPMS and Supermetrics

  • Pricing: Supermetrics starts at $69 /User/Month. RoomKeyPMS pricing is not publicly listed.
  • Free trial: Supermetrics offers a free trial; RoomKeyPMS does not.
  • User satisfaction: Supermetrics scores higher with a 4.4-star average.
  • Deployment: RoomKeyPMS supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac; Supermetrics supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac.

RoomKeyPMS vs Supermetrics — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Hotel Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

RoomKeyPMS - Hotel Management Software
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Supermetrics - New SaaS Software
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RoomKeyPMS vs Supermetrics: Biggest differences

Start here before you go deeper into features.

RoomKeyPMS

Best for small to medium hotels needing simple, mobile-accessible management.

Choose if
  • You require a centralized booking engine with live availability updates.
  • Your team values easy-to-use interfaces accessible on both web and mobile.
  • You want integrated maintenance request forms and detailed guest histories.
Consider alternatives if
  • You manage a very large hotel chain needing advanced enterprise features.
  • You need transparent, flexible pricing information upfront.

Supermetrics

Best for

Large Enterprises, Medium Business, Small Business

RoomKeyPMS typically suits Large Enterprises and Medium Business. Supermetrics tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

RoomKey offers an easy to use interface with access via the web as well as mobile. Features include maintenance request forms, complete guest history on each property, customizable reports ... Read More about RoomKeyPMS

Supermetrics is a powerful performance management tool that streamlines all marketing metrics into one convenient location. Its integrations with top platforms like Google Analytics, Google ... Read More about Supermetrics

Entry Level Pricing

  • Not Available
  • Starts from $69 , Billed Yearly

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

9.2/10

Not Available

User Ratings

Based on verified Spotsaas reviews

3.83

(3)

4.41

(642)

Best Company Size

Small BusinessMedium Business
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Software Demo

Demo

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How do RoomKeyPMS and Supermetrics Compare on Features?

Total Features

13 Features

4 Features

Unique Features

No unique features

No unique features

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Compare RoomKeyPMS and Supermetrics on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $69 , Billed Yearly

      Pricing Plans

      • Not Available
      • Hobby (Google Sheets)

        • Number of Reports : Unlimited

        • Number of License Users : 1

        • Data Sources : Google Analytics

        Show more +

      • Pro (Google Sheets)

        • Includes features of Hobby plan, plus

        • Data sources : All (excluding Adobe Analytics, Adform, Google Ad Manager, Google Campaign Manager, Google Display and Video 360, Google Search Ads 360, HubSpot Professional and Enterprise)

        • Scheduled refresh : Daily, Weekly, Monthly

        Show more +

      • Super Pro (Google Sheets)

        • Includes features of Pro plan, plus

        • Data sources : All (excluding HubSpot Professional and Enterprise)

        • Scheduled Refresh : Hourly

        Show more +

      • Browse all pricing plans

      Pricing Page

      RoomKeyPMS pricing
      Supermetrics pricing

      RoomKeyPMS vs Supermetrics: Other Details

      Organization Types supported

      • Small Business
      • Large Enterprises
      • Medium Business
      • Freelancers
      • Individuals
      • Small Business
      • Large Enterprises
      • Medium Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Windows
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      RoomKeyPMS vs Supermetrics Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🌐 Global
      🌐 Global

      RoomKeyPMS User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      0

      3

      0

      0

      0

      460

      211

      21

      6

      13

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Mixed user sentiment with appreciation for usability but limited feedback overall.

      What buyers like

      • Ease of use
      • Mobile and web accessibility
      • Booking engine functionality

      Common complaints

      • Lack of pricing transparency
      • Limited user reviews

      Buyer sentiment

      Buyer sentiment is positive across 711 reviews, with strong overall satisfaction.

      What buyers like

      • Reviewers find it easy to use, pulling data fast and reliably with minimal training.
      • A wide variety of connectors lets users combine many data sources in one place.
      • Integration with Looker Studio and Google Sheets automates reporting effectively.

      Common complaints

      • Many reviewers find the pricing high, especially for sole traders or small users.
      • Some report occasional bugs, instability or needing to reconnect data sources.
      • A few note limits on the number of connections or datasources.

      Pros and Cons

      • Easy to use interface accessible via web and mobile

      • Centralized booking engine with live availability

      • Customizable reports and graphs

      • Limited publicly available pricing information

      • Low number of user reviews indicating limited market penetration

      • Reviewers find it easy to use, pulling data fast and reliably with minimal training.

      • A wide variety of connectors lets users combine many data sources in one place.

      • Integration with Looker Studio and Google Sheets automates reporting effectively.

      • Many reviewers find the pricing high, especially for sole traders or small users.

      • Some report occasional bugs, instability or needing to reconnect data sources.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used RoomKeyPMS or Supermetrics? Tell buyers what actually differs.

      RoomKeyPMS and Supermetrics Customers

      Customers

      Oak Bay Marine Group

      Oak Bay Marine Group

      Executive Hotels

      Executive Hotels

      Atticus

      Atticus

      No Customers information available.

      Media and Screenshots

      Screenshots

      Guest Records

      6 Screenshots

      Supermetrics API screenshot

      8 Screenshots

      Videos

      video-0

      4 Videos

      video-0

      5 Videos

      Top Alternatives to RoomKeyPMS and Supermetrics in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, RoomKeyPMS or Supermetrics?
      Supermetrics edges out the other on user ratings (4.4 vs 3.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do RoomKeyPMS and Supermetrics offer a free trial?
      Supermetrics offers a free trial. RoomKeyPMS does not.
      What is the starting price of RoomKeyPMS vs Supermetrics?
      RoomKeyPMS starts at Contact for pricing. Supermetrics starts at $69 /User/Month.
      What are the top alternatives to RoomKeyPMS?
      Top alternatives to RoomKeyPMS include Cloudbeds, Innkey PMS, MyHotelLine PMS, Hotello PMS, Clock PMS+.
      What are the top alternatives to Supermetrics?
      Top alternatives to Supermetrics include Searchmetrics, Shortlist Metrics, Mainmetrics, Datorama, Adverity.