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Rocket.Chat vs Stream Chat vs CometChat Comparison

Last updated:

Rocket.Chat

4.3(382 reviews)

Starting at $2 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Rocket.Chat is an instant-messaging and team collaboration platform for enterprises and organizations that need private messaging, persistent chat rooms, direct messages, persistent user presence and file transfer capabi…

Stream Chat

Starting at $499 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Stream chat is a cloud communication platform designed for businesses to communicate. It's a messaging service that allows businesses to engage with their customers face-to-face. Stream provides a complete business commu…

CometChat

4.5(204 reviews)

Starting at $149 /Month

  • Large Enterprises
  • Medium Business

CometChat is a cloud communication platform designed for small to medium businesses. CometChat offers users the ability to engage in voice, text messaging and data transfers amongst co-workers using mobile phones, desk t…

Rocket.Chat leads on user satisfaction with a 4.3-star rating across 382 reviews.

Rocket.Chat vs Stream Chat vs CometChat — at a glance

FeatureRocket.ChatStream ChatCometChat
Rating4.3 / 54.5 / 5
Reviews382204
Starting price$2 /User/Month$499 /Month$149 /Month
Free trial Yes Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryBusiness Instant Messaging SoftwareCloud Communication PlatformsCloud Communication Platforms
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnlineBusiness Hours, Online
CertificationsSOC 2, GDPRSOC 2SOC 2, HIPAA, GDPR
Data residencyGlobalGlobalGlobal

Key differences between Rocket.Chat and Stream Chat

  • Pricing: Rocket.Chat starts at $2 /User/Month, while Stream Chat starts at $499 /Month.
  • Deployment: Rocket.Chat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Stream Chat supports SaaS/Web/Cloud.

Compare Rocket.Chat vs Stream Chat vs CometChat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Rocket.Chat - Business Instant Messaging Software
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Stream Chat - Cloud Communication Platforms
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Rocket.Chat

Best for

Large Enterprises, Medium Business, Small Business

Stream Chat

Best for

Large Enterprises, Medium Business, Small Business

CometChat

Best for simple, cross-platform communication in small to medium businesses.

Choose if
  • You need a straightforward, easy-to-use communication tool for teams under 1000 employees.
  • Your business requires unified voice, text, and data messaging across mobile and desktop devices.
  • You want a sleek interface that supports remote workforce and internal collaboration seamlessly.
Consider alternatives if
  • Your organization demands extensive customization and advanced integration capabilities.
  • You require on-premise deployment or fully transparent, predictable pricing models.

Rocket.Chat typically suits Large Enterprises and Medium Business. Stream Chat tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Rocket.Chat is an instant-messaging and team collaboration platform for enterprises and organizations that need private messaging, persistent chat rooms, direct messages, persistent user ... Read More about Rocket.Chat

Stream chat is a cloud communication platform designed for businesses to communicate. It's a messaging service that allows businesses to engage with their customers face-to-face. Stream ... Read More about Stream Chat

CometChat is a cloud communication platform designed for small to medium businesses. CometChat offers users the ability to engage in voice, text messaging and data transfers amongst ... Read More about CometChat

Entry Level Pricing

  • Starts from $2 , Billed Yearly
  • Starts from $499
  • Starts from $149

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.25

(382)

Best Company Size

11-500 employees501-1000 employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Stream Chat has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

Compare Rocket.Chat, Stream Chat and CometChat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $2 , Billed Yearly
        • $499
        • $149

        Pricing Plans

        • Community (Self-Managed)

          • Recommended 1k Users

          • Unlimited Message History

          • 10.000 Monthly Push Notifications

          Show more +

        • Pro (Self-Managed)

          • Includes features of Community plan, plus

          • Unlimited Users

          • Social Network Login

          Show more +

        • Enterprise (Self-Managed)

          • Includes features of Pro plan, plus

          • High Scalability

          • Message Audit Panel / Audit Logs

          Show more +

        • Browse all pricing plans
        • Not Available
        • Not Available

        Pricing Page

        Rocket.Chat pricing
        Stream Chat pricing
        CometChat pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)
        • Installed - Mac
        • Installed - Windows
        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)
        • Installed - Mac
        • Installed - Windows
        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)
        • Installed - Mac
        • Installed - Windows

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        ISO 27001

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes
        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global

        Rocket.Chat vs Stream Chat User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        210

        125

        45

        0

        1

        3

        0

        0

        0

        0

        96

        7

        0

        0

        15

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is positive across 381 reviews, with strong overall satisfaction.

        What buyers like

        • Enterprise-level collaboration
        • Private messaging features
        • Persistent chat rooms

        Common complaints

        • May require technical setup
        • Limited customization options
        • Performance can vary

        What buyers like

        • User-friendly interface
        • Comprehensive communication tools
        • Secure messaging

        Common complaints

        • Limited customization options
        • May require training
        • Pricing may be high for small businesses

        Buyer sentiment

        Users generally appreciate CometChat's ease of use and cross-platform capabilities but note concerns about pricing transparency and limited advanced features.

        What buyers like

        • Ease of use
        • Cross-platform support
        • Clean user interface

        Common complaints

        • Pricing transparency
        • Limited advanced features

        Pros and Cons

        • Strong focus on privacy and security

        • Flexible for large organizations

        • No client installation simplifies access

        • May require IT support for setup

        • Limited customization for user experience

        • Offers a complete business communication solution.

        • Prioritizes security for sensitive information.

        • Facilitates direct customer engagement.

        • May not suit very small businesses.

        • Customization options are limited.

        • Sleek and simple user interface

        • Supports voice, text messaging, and data transfers

        • Cross-platform compatibility (mobile and desktop)

        • Limited information on advanced features and integrations

        • Pricing details are not fully transparent

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        The World Bank

        The World Bank

        Albourne

        Albourne

        Illumination MacGuff

        Illumination MacGuff

        No Customers information available.

        No Customers information available.

        Media and Screenshots

        Screenshots

        Rocket.Chat Demo

        2 Screenshots

        Stream Chat screenshot

        4 Screenshots

        Videos

        video-0

        4 Videos

        No videos available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Rocket.Chat or Stream Chat?
        Rocket.Chat edges out the other on user ratings (4.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Rocket.Chat and Stream Chat offer a free trial?
        Yes, both Rocket.Chat and Stream Chat offer a free trial.
        What is the starting price of Rocket.Chat vs Stream Chat?
        Rocket.Chat starts at $2 /User/Month. Stream Chat starts at $499 /Month.
        What are the top alternatives to Rocket.Chat?
        Top alternatives to Rocket.Chat include Slack, Glip, Google Chat, Zulip, IRCCloud.
        What are the top alternatives to Stream Chat?
        Top alternatives to Stream Chat include CometChat, Contus Fly, ChatCamp, ConnectyCube, SendBird.

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