Rocket.Chat vs Cbox vs HCL Sametime Comparison
Rocket.Chat
Starting at $2 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Rocket.Chat is an instant-messaging and team collaboration platform for enterprises and organizations that need private messaging, persistent chat rooms, direct messages, persistent user presence and file transfer capabi…
Cbox
Starting at $1.67 /Month
- Large Enterprises
- Medium Business
Cbox has been designed around a set of powerful features that are easier-to-use. It includes a full set of tools to help user manage its day-to-day business or personal workflow as well as social communication needs. Cbo…
HCL Sametime
Starting at Contact for pricing
- Large Enterprises
- Medium Business
HCL Sametime is a complete collaboration solution built for small and medium businesses that want to nurture their employees' ideas, streamline internal processes, and enhance customer relationships. It's a smart instant…
Cbox leads on user satisfaction with a 4.5-star rating across 2 reviews.
Rocket.Chat vs Cbox vs HCL Sametime — at a glance
| Feature | Rocket.Chat | Cbox | HCL Sametime |
|---|---|---|---|
| Rating | 3.9 / 5 | 4.5 / 5 | 3.6 / 5 |
| Reviews | 156 | 2 | 234 |
| Starting price | $2 /User/Month | $1.67 /Month | Contact for pricing |
| Free trial | Yes | No | No |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Business Instant Messaging Software | Business Instant Messaging Software | Business Instant Messaging Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac |
| API | Available | — | — |
| Support modes | 24/7 (Live rep), Business Hours, Online | Online | Online |
| Certifications | SOC 2, GDPR | — | — |
| Data residency | Global | Global | US |
Key differences between Rocket.Chat and Cbox
- Pricing: Rocket.Chat starts at $2 /User/Month, while Cbox starts at $1.67 /Month.
- Free trial: Rocket.Chat offers a free trial; Cbox does not.
- User satisfaction: Cbox scores higher with a 4.5-star average.
- Deployment: Rocket.Chat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Cbox supports SaaS/Web/Cloud.
Compare Rocket.Chat vs Cbox vs HCL Sametime — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Best for small to medium teams needing versatile, multimedia-rich instant messaging.
- You need integrated video conferencing, photo, and desktop sharing within messaging.
- Your team requires a flexible tool supporting both business and personal workflows.
- You are a small or medium business focused on internal and remote team collaboration.
- Your organization demands extensive third-party integrations beyond core messaging features.
- You are a large enterprise needing highly specialized or customizable communication tools.
Large Enterprises, Medium Business, Small Business
Rocket.Chat typically suits Large Enterprises and Medium Business. Cbox tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Rocket.Chat is an instant-messaging and team collaboration platform for enterprises and organizations that need private messaging, persistent chat rooms, direct messages, persistent user ... Read More about Rocket.Chat | Cbox has been designed around a set of powerful features that are easier-to-use. It includes a full set of tools to help user manage its day-to-day business or personal workflow as well as ... Read More about Cbox | HCL Sametime is a complete collaboration solution built for small and medium businesses that want to nurture their employees' ideas, streamline internal processes, and enhance customer ... Read More about HCL Sametime |
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User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | — | Small BusinessMedium Business | — |
Get pricing help | Get pricing help | Get pricing help |
Software Demo
Demo |  Cbox has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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Compare Rocket.Chat, Cbox and HCL Sametime on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — | — |
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HIPAA | ✗ No | — | ✗ No |
GDPR | ✓ Yes | — | — |
Single Sign-On (SSO) | ✓ Yes | — | — |
Multi-Factor Auth (MFA) | ✓ Yes | — | — |
Audit Logs | ✓ Yes | — | — |
Data Residency | 🌐 Global | 🌐 Global | 🇺🇸 US |
Rocket.Chat vs Cbox User Reviews & Rating Comparison
User Ratings | |||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is mixed to positive across 381 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlighting ease of use and advanced communication features, tempered by limited review volume and pricing clarity. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is mixed to positive across 123 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  The World Bank  Albourne  Illumination MacGuff | No Customers information available. | No Customers information available. |
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Media and Screenshots
Screenshots |  2 Screenshots | No screenshots available. | No screenshots available. |
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Videos |  4 Videos | No videos available. |  1 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Rocket.Chat or Cbox?
- Cbox edges out the other on user ratings (4.5 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Rocket.Chat and Cbox offer a free trial?
- Rocket.Chat offers a free trial. Cbox does not.
- What is the starting price of Rocket.Chat vs Cbox?
- Rocket.Chat starts at $2 /User/Month. Cbox starts at $1.67 /Month.
- What are the top alternatives to Rocket.Chat?
- Top alternatives to Rocket.Chat include Slack, Glip, Google Chat, Zulip, IRCCloud.
- What are the top alternatives to Cbox?
- Top alternatives to Cbox include Office Chat, Speakap, ChatCamp, SupportChamp, LiveChat.