RingCentral Office vs Infobip vs CometChat Comparison
RingCentral Office
Starting at $19.99 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
RingCentral Office is a cloud PBX that gives user the power to act like a Big Business by giving lower rates on calls, IVR, unlimited extensions, VOIP trunking, interoperability, mobility, call logging & more. User enjoy…
Infobip
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Infobip open cloud Communication Platform provides cloud communication services, such as Voice and SMS, through a flexible and reliable API, to ensure business uses the right channels to capture all customer touchpoints.…
CometChat
Starting at $149 /Month
- Large Enterprises
- Medium Business
CometChat is a cloud communication platform designed for small to medium businesses. CometChat offers users the ability to engage in voice, text messaging and data transfers amongst co-workers using mobile phones, desk t…
Infobip leads on user satisfaction with a 3.9-star rating across 104 reviews.
RingCentral Office vs Infobip vs CometChat — at a glance
| Feature | RingCentral Office | Infobip | CometChat |
|---|---|---|---|
| Rating | 3.2 / 5 | 3.9 / 5 | 4.5 / 5 |
| Reviews | 2,235 | 104 | 204 |
| Starting price | $19.99 /User/Month | Contact for pricing | $149 /Month |
| Free trial | Yes | No | No |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | VoIP Providers | Cloud Communication Platforms | Cloud Communication Platforms |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available | Available |
| Support modes | Business Hours, Online | 24/7 (Live rep), Business Hours, Online | Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR, ISO 27001 | SOC 2, GDPR, ISO 27001 | SOC 2, HIPAA, GDPR |
| Data residency | Global | Global | Global |
Key differences between RingCentral Office and Infobip
- Pricing: RingCentral Office starts at $19.99 /User/Month. Infobip pricing is not publicly listed.
- Free trial: RingCentral Office offers a free trial; Infobip does not.
- User satisfaction: Infobip scores higher with a 3.9-star average.
- Deployment: RingCentral Office supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Infobip supports SaaS/Web/Cloud.
Compare RingCentral Office vs Infobip vs CometChat — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most VoIP Providers tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for medium to large businesses needing unified cloud communications.
- You require a scalable, all-in-one unified communications platform.
- Your team values strong mobility and interoperability features.
- You need to support remote or hybrid work with flexible call management.
- You are a very small business with minimal communication needs.
- You need highly customized telephony solutions or transparent pricing upfront.
Large Enterprises, Medium Business, Small Business
Best for simple, cross-platform communication in small to medium businesses.
- You need a straightforward, easy-to-use communication tool for teams under 1000 employees.
- Your business requires unified voice, text, and data messaging across mobile and desktop devices.
- You want a sleek interface that supports remote workforce and internal collaboration seamlessly.
- Your organization demands extensive customization and advanced integration capabilities.
- You require on-premise deployment or fully transparent, predictable pricing models.
RingCentral Office typically suits Large Enterprises and Medium Business. Infobip tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | RingCentral Office is a cloud PBX that gives user the power to act like a Big Business by giving lower rates on calls, IVR, unlimited extensions, VOIP trunking, interoperability, mobility, ... Read More about RingCentral Office | Infobip open cloud Communication Platform provides cloud communication services, such as Voice and SMS, through a flexible and reliable API, to ensure business uses the right channels to ... Read More about Infobip | CometChat is a cloud communication platform designed for small to medium businesses. CometChat offers users the ability to engage in voice, text messaging and data transfers amongst ... Read More about CometChat |
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User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 51-500 employees500+ employees | — | 11-500 employees501-1000 employees |
Get pricing help | Get pricing help |
Software Demo
Demo |
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Compare RingCentral Office, Infobip and CometChat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page |  | Pricing information not available |  |
Other Details
Organization Types supported |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✓ Yes | — |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
RingCentral Office vs Infobip User Reviews & Rating Comparison
User Ratings | |||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyers appreciate the comprehensive communication features but express concerns about pricing transparency and usability. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is mixed to positive across 12 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
| Buyer sentiment Users generally appreciate CometChat's ease of use and cross-platform capabilities but note concerns about pricing transparency and limited advanced features. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Uber  Zendesk  | No Customers information available. |
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Media and Screenshots
Videos |  2 Videos |  1 Videos |
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Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, RingCentral Office or Infobip?
- Infobip edges out the other on user ratings (3.9 vs 3.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do RingCentral Office and Infobip offer a free trial?
- RingCentral Office offers a free trial. Infobip does not.
- What is the starting price of RingCentral Office vs Infobip?
- RingCentral Office starts at $19.99 /User/Month. Infobip starts at Contact for pricing.
- What are the top alternatives to RingCentral Office?
- Top alternatives to RingCentral Office include RingByName, VoIPstudio, Vonage Business, 3CX, 4PSA VoipNow.
- What are the top alternatives to Infobip?
- Top alternatives to Infobip include CometChat, CommBox, Plivo, Twilio Flex, MessageBird.