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Compare RingCentral Contact Center vs Direct Connect

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

RingCentral Contact Center - Auto Dialer Software

RingCentral Contact Center

(50)
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Direct Connect - Auto Dialer Software

Direct Connect

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Overview
Affiliate Disclosure

Description

RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a ... Read More

Introducing Direct Connect, a must-have tool for businesses everywhere. With this online lead converter, you can connect with prospective customers in real-time, instantly converting ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $49
Free Trial Availability
  • No free trial
  • No free trial
User Ratings

3.7

(105)
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Software Demo

Demo

Pricing

Pricing Option
      Starting From
      • Not Available
      • $49
      Pricing Plans
      • Not Available
      • Not Available
      Pricing Pageringcentral-contact-center pricingdirect-connect pricing
      View detailed pricing
      View detailed pricing

      Other Details

      Organization Types supported
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      Platforms Supported
      • Browser Based (Cloud)
      • Installed - Mac
      • Mobile - iOS
      • Installed - Windows
      • Mobile - Android
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Mac
      • Mobile - iOS
      • Installed - Windows
      • Mobile - Android
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Not Available
      Get Quote
      Get Quote

      User Reviews

      User Ratings

      3.7

      (based on 105 reviews)

      No reviews available for the product

      Rating Distribution

      Excellent

      27

      Very Good

      10

      Good

      8

      Poor

      4

      Terible

      1

      No reviews available for the product

      Expert's Review generated by AI

      RingCentral Contact Center has received positive feedback over the past 12 months, with users praising its user-friendly interface and seamless connectivity features. The ability to make calls ...Read more

      No Expert ai Review available for the product

      Pros and Cons

      • Seamless integration with other software and platforms like JobDiva, enhancing productivity and accessibility.

      • Easy accessibility and remote functionality, making it convenient for remote work and connectivity.

      • Customizable features, call recording, and various communication options (phone, fax, video, text).

      • Centralized directory for easy access to contacts.

      • Inconsistent call quality, dropouts, and connectivity issues at times.

      • Complex features like call transfers and minor bugs can be challenging to navigate.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Read reviews

      Media and Screenshots

      Videos
      video-0

      2 Videos

      video-0

      1 Videos

      Alternatives

      Alternatives
      Dialer360 - Call Center Software
      Dialer360

      3.8

      uContact - Call Center Software
      uContact

      4.9

      HoduCC - Call Center Software
      HoduCC

      3.8

      Voiptime - Call Center Software
      Voiptime

      4.9

      Outleads - Inbound Call Tracking Software
      Outleads

      3.6

      Sales Sling - Auto Dialer Software
      Sales Sling

      4.8

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Neither RingCentral Contact Center nor Direct Connect offers a free trial.

      RingCentral Contact Center is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

      Direct Connect is designed for Individuals, Large Enterprises, Medium Business and Small Business.

      The starting price of Direct Connect begins at $49/Month, while pricing details for RingCentral Contact Center are unavailable.

      Some top alternatives to RingCentral Contact Center includes Dialer360, uContact, HoduCC, Call Center Studio, Vert-Age Dialer, Dialpad Contact Center, DCDial, Vonage Contact Center and Hello Hunter.

      Some top alternatives to Direct Connect includes Voiptime, Outleads, Sales Sling, ProspectBoss CRM Dialer, TCMS Auto Dialer, Callspot, IntelliDialer, LiveCall, LimeCall and Calldrive.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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      9931 Corporate Campus Dr
      Louisville, Kentucky 40223, USA

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      9931 Corporate Campus Dr
      Louisville, Kentucky 40223, USA