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Compare RingCentral Contact Center vs Cognitive View

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

RingCentral Contact Center - Auto Dialer Software

RingCentral Contact Center

(50)
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Get Quote
Cognitive View - Speech Analytics Software

Cognitive View

(3)
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Overview
Affiliate Disclosure

Description

RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a ... Read More

Cognitive View is a cutting-edge communication and collaboration monitoring software that provides invaluable insights and overviews for your business. Founded in 2018, it combines ... Read More

Free Trial Availability
  • No free trial
  • Free Trial available
User Ratings

3.7

(105)

4.8

(2)
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Get Quote

Software Demo

Demo

Pricing

Pricing Option
      Pricing Plans
      • Not Available
      • Not Available
      View detailed pricing
      View detailed pricing

      Other Details

      Organization Types supported
      • Large Enterprises
      • Small Business
      • Medium Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Small Business
      • Medium Business
      • Individuals
      • Freelancers
      Platforms Supported
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Available
      Get Quote
      Get Quote

      User Reviews

      User Ratings

      3.7

      (based on 105 reviews)

      4.8

      (based on 2 reviews)
      Rating Distribution

      Excellent

      27

      Very Good

      10

      Good

      8

      Poor

      4

      Terible

      1

      Excellent

      3

      Very Good

      0

      Good

      0

      Poor

      0

      Terible

      0

      Expert's Review generated by AI

      RingCentral Contact Center has received positive feedback over the past 12 months, with users praising its user-friendly interface and seamless connectivity features. The ability to make calls ...Read more

      No Expert ai Review available for the product

      Pros and Cons

      • Seamless integration with other software and platforms like JobDiva, enhancing productivity and accessibility.

      • Easy accessibility and remote functionality, making it convenient for remote work and connectivity.

      • Customizable features, call recording, and various communication options (phone, fax, video, text).

      • Centralized directory for easy access to contacts.

      • Inconsistent call quality, dropouts, and connectivity issues at times.

      • Complex features like call transfers and minor bugs can be challenging to navigate.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Read reviews
      Read reviews

      Integrations

      Integration with other apps
      Trello
      Trello

      4.3

      (34350 reviews)
      Zoho CRM
      Zoho CRM

      4.1

      (8849 reviews)
      Salesforce
      Salesforce

      4.3

      (31400 reviews)
      Zoom
      Zoom

      3.7

      (69243 reviews)
      GotoMeeting
      GotoMeeting

      4.3

      (37471 reviews)
      Microsoft Teams
      Microsoft Teams

      4.3

      (32097 reviews)

      Media and Screenshots

      Screenshots

      No screenshots available.

      Dashboard

      2 Screenshots

      Videos
      video-0

      2 Videos

      video-0

      2 Videos

      Alternatives

      Alternatives
      Dialer360 - Call Center Software
      Dialer360

      3.8

      uContact - Call Center Software
      uContact

      4.9

      HoduCC - Call Center Software
      HoduCC

      3.8

      q&ai Technologies - Conversation Intelligence Software
      q&ai Technologies
      VoiceBase - Speech Analytics Software
      VoiceBase

      5

      Verint Speech Analytics - Speech Analytics Software
      Verint Speech Analytics

      4.1

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Cognitive View offers Free Trial, but RingCentral Contact Center does not.

      RingCentral Contact Center is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

      Cognitive View is designed for Large Enterprises, Medium Business and Small Business.

      Pricing details for both RingCentral Contact Center and Cognitive View are unavailable at this time. Contact the respective providers for more information.

      Some top alternatives to RingCentral Contact Center includes Dialer360, uContact, HoduCC, Call Center Studio, Vert-Age Dialer, Dialpad Contact Center, DCDial, Vonage Contact Center and Hello Hunter.

      Some top alternatives to Cognitive View includes q&ai Technologies, VoiceBase, Verint Speech Analytics, Awaken Conversations, Castel Explore, SmartSpeech, Speechmate and Voyc.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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      9931 Corporate Campus Dr
      Louisville, Kentucky 40223, USA

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      9931 Corporate Campus Dr
      Louisville, Kentucky 40223, USA