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Compare Richdesk vs ALVAO Service Desk

Richdesk - Service Desk Software
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Overview

Description

RichDesk is an innovative helpdesk and asset management software solution designed to optimize customer service and employee support. It contains all the necessary features to do just that ... Read More

ALVAO Service Desk is a powerful tool for internal service teams, designed for ease of use and fostering effective communication. This software solution enables companies to gain an ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $3
Free Trial Availability
  • Free Trial available
User Ratings

4.3

(61)

4.6

(24)
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Software Demo

Demo

ALVAO Service Desk has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Pricing

Pricing Option
      Starting From
      • Not Available
      • $3
      Pricing Plans
      • Not Available
      • Not Available

      Other Details

      Organization Types supported
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      Platforms Supported
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Not Available
      • Available
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      User Reviews

      User Ratings
      Rating Distribution

      Excellent

      0

      Very Good

      2

      Good

      0

      Poor

      0

      Terible

      0

      Excellent

      19

      Very Good

      8

      Good

      0

      Poor

      0

      Terible

      0

      Expert's Review generated by AI

      No Expert ai Review available for the product

      ALVAO Service Desk has garnered positive feedback for various reasons over the past year. Users appreciate its user-friendly design and intuitive interface, making it easy for both specialists ...Read more

      Pros and Cons
      • Easy to use service desk with all necessary features for incident, problem, and service management.

      • Intuitive interface and user-friendly design that enhances user experience.

      • Integration capabilities with popular platforms like Teams, Zabbix, and Azure DevOps for time-saving workflows.

      • Quick overview of workload and streamlined communication with users.

      • Knowledge base and integration with certain tools like TeamViewer could be improved.

      • Some users find advanced features underutilized or complex to configure without additional training.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Customers

      Customers
      NHS

      NHS

      Hyundai

      Hyundai

      Tuffnells

      Tuffnells

      HARTMANN

      HARTMANN

      Smartwings

      Smartwings

      LINET

      LINET

      Media and Screenshots

      Screenshots
      Performance Snapshot

      4 Screenshots

      Monitor Addin

      6 Screenshots

      Videos
      video-0

      3 Videos

      No videos available.

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Yes, both Richdesk and ALVAO Service Desk offer a Free Trial.

      Richdesk is designed for Large Enterprises, Medium Business and Small Business.

      ALVAO Service Desk is designed for Large Enterprises, Medium Business and Small Business.

      The starting price of ALVAO Service Desk begins at $3/User/Month, while pricing details for Richdesk are unavailable.

      Some top alternatives to Richdesk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Mint Service Desk, HelpDesk, SysAid, HESK, Track-It, Simplydesk and Scopedesk.

      Some top alternatives to ALVAO Service Desk includes Apptivo, Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Halo Service Desk, Deskero, Desky, Faveo HELPDESK, EvantoDesk, Sitehelpdesk and AzureDesk.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].