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ReviewTrackers vs Swell Comparison

Last updated:

ReviewTrackers

4.4(162 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

ReviewTrackers reputation management software puts all of the reviews onto a single platform, making them easier to read and engaging customers through social media and SEO-optimized email campaigns. Learn what competiti…

Swell

Starting at $199 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Swell is a customer experience software providing an essential toolkit to monitor brand & product reviews. It can help streamline workflows by integrating with Quickbooks, MYOB & more. The powerful reputation management…

ReviewTrackers leads on user satisfaction with a 4.4-star rating across 162 reviews.

ReviewTrackers vs Swell — at a glance

FeatureReviewTrackersSwell
Rating4.4 / 5
Reviews162
Starting priceContact for pricing$199 /Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryReputation Management SoftwareReputation Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Online
CertificationsSOC 2, GDPR
Data residencyGlobal

Key differences between ReviewTrackers and Swell

  • Pricing: Swell starts at $199 /Month. ReviewTrackers pricing is not publicly listed.
  • Deployment: ReviewTrackers supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Swell supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

ReviewTrackers vs Swell — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Reputation Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ReviewTrackers - Reputation Management Software
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Swell - Reputation Management Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

ReviewTrackers

Best for

Large Enterprises, Medium Business, Small Business

Swell

Best for

Large Enterprises, Medium Business, Small Business

ReviewTrackers typically suits Large Enterprises and Medium Business. Swell tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

ReviewTrackers reputation management software puts all of the reviews onto a single platform, making them easier to read and engaging customers through social media and SEO-optimized email ... Read More about ReviewTrackers

Swell is a customer experience software providing an essential toolkit to monitor brand & product reviews. It can help streamline workflows by integrating with Quickbooks, MYOB & more. The ... Read More about Swell

Entry Level Pricing

  • Not Available
  • Starts from $199 , Billed Yearly

Free Trial Availability

  • Free Trial available

Spotsaas Score

What's this? ↗

8.7/10

8.6/10

User Ratings

Based on verified Spotsaas reviews
Get pricing help
Get pricing help

Software Demo

Demo

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Step 1 of 4

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How do ReviewTrackers and Swell Compare on Features?

Total Features

7 Features

8 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare ReviewTrackers and Swell on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $199 , Billed Yearly

      Pricing Plans

      • Not Available
      • Swell

        • Swell Insight

        • Swell Review

        • Swell Webchat

        Show more +

      Pricing Page

      ReviewTrackers pricing
      Swell pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No

      GDPR

      ✓ Yes

      ISO 27001

      ✗ No

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global

      ReviewTrackers User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      78

      11

      1

      0

      3

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 93 reviews, with strong overall satisfaction.

      What buyers like

      • Provides a centralized platform to manage all location reviews efficiently, saving time and effort.
      • User-friendly interface and intuitive design make it easy to navigate and use the software.
      • Aggregation feature allows for easy monitoring of reviews from various sources in one place.

      Common complaints

      • Delay in extracting reviews, particularly with large files, leading to potential synchronization issues.
      • Limited integrations with platforms such as Yelp, impacting the ability to manage reviews across all channels seamlessly.
      • Complexity in customizing email content for review requests, affecting the effectiveness of soliciting reviews.

      No expert review available for this product

      Pros and Cons

      • Centralizes all reviews, making management straightforward and efficient.

      • Engages customers through targeted social media and email campaigns.

      • Provides insights into competitors' customer feedback for strategic planning.

      • May require training to fully utilize all features.

      • Customization options may be limited for specific needs.

      No pros or cons available for this product

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Ashley Homestore

      Ashley Homestore

      ReviewTrackers_customers_0

      ReviewTrackers_customers_0

      ReviewTrackers_customers_1

      ReviewTrackers_customers_1

      No Customers information available.

      Media and Screenshots

      Screenshots

      ReviewTrackers screenshot

      4 Screenshots

      1 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      2 Videos

      Top Alternatives to ReviewTrackers and Swell in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, ReviewTrackers or Swell?
      ReviewTrackers edges out the other on user ratings (4.4 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do ReviewTrackers and Swell offer a free trial?
      Yes, both ReviewTrackers and Swell offer a free trial.
      What is the starting price of ReviewTrackers vs Swell?
      ReviewTrackers starts at Contact for pricing. Swell starts at $199 /Month.
      What are the top alternatives to ReviewTrackers?
      Top alternatives to ReviewTrackers include ReviewBuzz, BirdEye, Reputation.com, Trustpilot, Critique.
      What are the top alternatives to Swell?
      Top alternatives to Swell include Chekkit, Mention, Broadly, ChatMeter, FreshReview.

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