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Retently vs SurveyMethods Comparison

Last updated:

Retently

4.9(67 reviews)

Starting at $79 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Retently is an online survey tool that not only allows to take surveys, but also see results and participate in product testing. Retently has a user-friendly interface and maintain privacy by choosing what information is…

SurveyMethods

4.4(65 reviews)

Starting at $12 /Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

SurveyMethods is a survey software and user feedback tool that allows businesses and organizations to survey their users, customers, patients, students or members. It has been created by design professionals for business…

Retently leads on user satisfaction with a 4.9-star rating across 67 reviews.

SpotSaaS Analysis

RetentlySurveyMethods

The core difference between Retently and SurveyMethods is their pricing structure, with Retently being significantly more expensive at $79 compared to SurveyMethods' $12. Ideal buyers for Retently may be businesses seeking advanced features and willing to invest more, while SurveyMethods is suited for budget-conscious organizations looking for basic survey capabilities.

- Higher price point at $79 - Potentially advanced features - Suitable for businesses willing to invest - Focus on customer feedback - Not specified for company size - Not specified for best use cases

- Affordable pricing at $12 - Basic survey capabilities - Ideal for budget-conscious organizations - Versatile for various survey needs - Not specified for company size - Not specified for best use cases

Retently vs SurveyMethods — at a glance

FeatureRetentlySurveyMethods
Rating4.9 / 54.4 / 5
Reviews6765
Starting price$79 /Month$12 /Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
Certifications
Data residencyUSGlobal

Key differences between Retently and SurveyMethods

  • Pricing: Retently starts at $79 /Month, while SurveyMethods starts at $12 /Month.
  • Target audience: Retently is built for Large Enterprises and Medium Business, while SurveyMethods targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: Retently scores higher with a 4.9-star average.
  • Deployment: Retently supports SaaS/Web/Cloud; SurveyMethods supports SaaS/Web/Cloud.

Retently vs SurveyMethods — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Retently - Survey/ User Feedback Software
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SurveyMethods - Survey/ User Feedback Software
Talk to an expert
Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Retently

Best for

Large Enterprises, Medium Business, Small Business

SurveyMethods

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Retently typically suits Large Enterprises and Medium Business. SurveyMethods tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Retently is an online survey tool that not only allows to take surveys, but also see results and participate in product testing. Retently has a user-friendly interface and maintain privacy ... Read More about Retently

SurveyMethods is a survey software and user feedback tool that allows businesses and organizations to survey their users, customers, patients, students or members. It has been created by ... Read More about SurveyMethods

Entry Level Pricing

  • Starts from $79 , Billed Yearly
  • Starts from $12 , Billed Yearly

Free Trial Availability

  • Free Trial available
  • Free Trial available

Spotsaas Score

What's this? ↗

8.6/10

8.7/10

User Ratings

Based on verified Spotsaas reviews

4.9

(67)

4.4

(65)
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Software Demo

Demo

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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How do Retently and SurveyMethods Compare on Features?

Total Features

10 Features

15 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Retently and SurveyMethods on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $79 , Billed Yearly
      • $12 , Billed Yearly

      Pricing Plans

      • Essential

        • 3 survey campaigns

        • 3 user seats

        • Email support

        Show more +

      • Professional

        • 10 survey campaigns

        • 10 user seats

        • Includes features of the Basic plan, plus

        Show more +

      • Ultimate

        • 20 survey campaigns

        • 20 user seats

        • Includes features of Professional plan, plus

        Show more +

      • Browse all pricing plans
      • Basic

        • Unlimited Surveys

        • 20 Questions/Survey

        • 500 Responses/Month

        Show more +

      • Advanced

        • Includes features of Basic plan, plus

        • Unlimited Questions

        • Unlimited Responses

        Show more +

      • Professional

        • Includes features of Advanced plan, plus

        • Advanced Field-Based Logic

        • Survey Quotas

        Show more +

      • Browse all pricing plans

      Pricing Page

      Retently pricing
      SurveyMethods pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🇺🇸 US
      🌐 Global

      Retently User Reviews & Rating Comparison

      User Ratings

      4.9

      (based on 67 reviews)

      4.4

      (based on 65 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 67 reviews, with consistently positive feedback.

      What buyers like

      • User-friendly interface
      • Privacy-focused
      • Talent Marketplace access

      Common complaints

      • Limited advanced features
      • Basic analytics tools
      • Not suitable for large-scale surveys

      Buyer sentiment

      Buyer sentiment is positive across 65 reviews, with strong overall satisfaction.

      What buyers like

      • User-friendly interface
      • Cloud-based accessibility
      • Customizable survey templates

      Common complaints

      • Limited advanced features
      • Can be expensive for larger teams
      • Basic reporting options

      Pros and Cons

      • User-friendly design enhances accessibility.

      • Focus on privacy builds user trust.

      • Access to a talent marketplace adds value.

      • Limited features may not meet all needs.

      • Basic analytics might restrict insights.

      • Highly accessible from any device, enhancing usability.

      • Offers customizable templates to fit various needs.

      • Real-time analytics provide immediate insights.

      • May lack advanced features for complex surveys.

      • Pricing can escalate with team size.

      List of Customers

      Customers

      VTEX

      VTEX

      Chargify

      Chargify

      Splitit

      Splitit

      Accenture

      Accenture

      University of Melbourne

      University of Melbourne

      CDC

      CDC

      Media and Screenshots

      Screenshots

      CX Rating screenshot

      7 Screenshots

      No screenshots available.

      Videos

      video-0

      1 Videos

      video-0

      3 Videos

      Top Alternatives to Retently and SurveyMethods in 2026

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      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Retently or SurveyMethods?
      Retently edges out the other on user ratings (4.9 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Retently and SurveyMethods offer a free trial?
      Yes, both Retently and SurveyMethods offer a free trial.
      What is the starting price of Retently vs SurveyMethods?
      Retently starts at $79 /Month. SurveyMethods starts at $12 /Month.
      What are the top alternatives to Retently?
      Top alternatives to Retently include SurveyMonkey, SurveySparrow, Zonka Feedback, ClearlyRated, FeedbackLink.
      What are the top alternatives to SurveyMethods?
      Top alternatives to SurveyMethods include SurveyMonkey, Zoho Survey, SmartSurvey, QuestionPro, Survio.

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