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Retently vs Alchemer Comparison

Last updated:

Retently

4.9(67 reviews)

Starting at $79 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Retently is an online survey and feedback tool that lets teams send surveys, collect responses, and view results in one place. It offers privacy controls over which information is shared, with a free tier available for g…

Alchemer

Starting at $49 /User/Month

  • Free Trial
  • Individuals
  • Freelancers / Consultants

Alchemer is a survey and data collection platform used by mid-size to enterprise teams in HR, market research, and customer experience who need advanced logic, custom branding, and CRM integrations beyond what entry-leve…

Retently leads on user satisfaction with a 4.9-star rating across 67 reviews.

Retently vs Alchemer — at a glance

FeatureRetentlyAlchemer
Rating4.9 / 5
Reviews67
Starting price$79 /Month$49 /User/Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Freelancers / Consultants, Large Enterprises
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, HIPAA, GDPR
Data residencyUSUS

Key differences between Retently and Alchemer

  • Pricing: Retently starts at $79 /Month, while Alchemer starts at $49 /User/Month.
  • Target audience: Retently is built for Large Enterprises and Medium Business, while Alchemer targets Individuals and Freelancers / Consultants.
  • Deployment: Retently supports SaaS/Web/Cloud; Alchemer supports SaaS/Web/Cloud.

Retently vs Alchemer — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Retently - Survey/ User Feedback Software
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Alchemer - Survey/ User Feedback Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Retently

Best for

Large Enterprises, Medium Business, Small Business

Alchemer

Best for small to medium businesses needing simple, customizable surveys.

Choose if
  • You want an easy-to-use platform for creating and sharing surveys quickly.
  • Your team prefers simple email-based access without complex onboarding.
  • You need straightforward management of survey results without advanced analytics.
Consider alternatives if
  • Your company requires advanced analytics and deep integrations with other tools.
  • You need highly customizable, enterprise-grade workflows and transparent pricing.

Retently typically suits Large Enterprises and Medium Business. Alchemer tends to fit Individuals and Freelancers / Consultants better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Retently is an online survey and feedback tool that lets teams send surveys, collect responses, and view results in one place. It offers privacy controls over which information is shared, ... Read More about Retently

Alchemer is a survey and data collection platform used by mid-size to enterprise teams in HR, market research, and customer experience who need advanced logic, custom branding, and CRM ... Read More about Alchemer

Entry Level Pricing

  • Starts from $79 , Billed Yearly
  • Starts from $49

Free Trial Availability

  • Free Trial available
  • Free Trial available

SpotScore

What's this? ↗

8.6/10

9.5/10

User Ratings

Based on verified Spotsaas reviews

4.9

(67)

Best Company Size

Small BusinessMedium Business
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Software Demo

Demo

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How do Retently and Alchemer Compare on Features?

Total Features

10 Features

17 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Retently and Alchemer on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $79 , Billed Yearly
      • $49

      Pricing Plans

      • Essential

        • 3 survey campaigns

        • 3 user seats

        • Email support

        Show more +

      • Professional

        • 10 survey campaigns

        • 10 user seats

        • Includes features of the Basic plan, plus

        Show more +

      • Ultimate

        • 20 survey campaigns

        • 20 user seats

        • Includes features of Professional plan, plus

        Show more +

      • Browse all pricing plans
      • Not Available

      Pricing Page

      Retently pricing
      Alchemer pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✓ Yes

      GDPR

      ✓ Yes

      ISO 27001

      ✗ No

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Retently User Reviews & Rating Comparison

      User Ratings

      4.9

      (based on 67 reviews)

      No reviews available for the product

      Rating Distribution

      0

      0

      0

      0

      0

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 67 reviews, with consistently positive feedback.

      What buyers like

      • User-friendly interface
      • Privacy-focused
      • Talent Marketplace access

      Common complaints

      • Limited advanced features
      • Basic analytics tools
      • Not suitable for large-scale surveys

      Buyer sentiment

      User sentiment is mixed with appreciation for ease of use but concerns about feature limitations and pricing clarity.

      What buyers like

      • Ease of use
      • Customizable surveys
      • Simple result management

      Common complaints

      • Limited advanced features
      • Unclear pricing

      Pros and Cons

      • User-friendly design enhances accessibility.

      • Focus on privacy builds user trust.

      • Access to a talent marketplace adds value.

      • Limited features may not meet all needs.

      • Basic analytics might restrict insights.

      • Easy to create and share customized surveys

      • Simple email-based user access

      • User-friendly online platform for managing results

      • Limited advanced features compared to enterprise survey tools

      • Lack of transparent pricing information

      Used Retently or Alchemer? Tell buyers what actually differs.

      List of Customers

      Customers

      VTEX

      VTEX

      Chargify

      Chargify

      Splitit

      Splitit

      Verizon

      Verizon

      Adobe

      Adobe

      Fedex

      Fedex

      Media and Screenshots

      Screenshots

      CX Rating screenshot

      7 Screenshots

      NPS Share scaled

      3 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      2 Videos

      Top Alternatives to Retently and Alchemer in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Retently or Alchemer?
      Retently edges out the other on user ratings (4.9 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Retently and Alchemer offer a free trial?
      Yes, both Retently and Alchemer offer a free trial.
      What is the starting price of Retently vs Alchemer?
      Retently starts at $79 /Month. Alchemer starts at $49 /User/Month.
      What are the top alternatives to Retently?
      Top alternatives to Retently include SurveyMonkey, SurveySparrow, Zonka Feedback, ClearlyRated, FeedbackLink.
      What are the top alternatives to Alchemer?
      Top alternatives to Alchemer include Feedier, QuestionPro, SurveySparrow, Enalyzer, Couchsurvey.