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Retain vs Smartsheet Comparison

Last updated:

Retain

4.6(43 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Retain is a resource management tool that empowers teams to optimize workflow, increase productivity and ensure adherence to regulations. Integrate multiple systems such as employee timekeeping, payroll, talent acquisiti…

Smartsheet

4.1(8,464 reviews)

Starting at $9 /month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Smartsheet is a dynamic project management tool that simplifies tracking and planning for teams of all sizes. Offering a user-friendly interface, it’s designed to adapt to your unique workflows, whether you're managing s…

Retain leads on user satisfaction with a 4.6-star rating across 43 reviews.

Retain vs Smartsheet — at a glance

FeatureRetainSmartsheet
Rating4.6 / 54.1 / 5
Reviews438,464
Starting priceContact for pricing$9 /month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryResource Management SoftwareProject Management Software
PlatformsSaaS/Web/Cloud, Installed - WindowsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailable
Support modesOnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001
Data residencyUSUS

Key differences between Retain and Smartsheet

  • Pricing: Smartsheet starts at $9 /month. Retain pricing is not publicly listed.
  • Free trial: Smartsheet offers a free trial; Retain does not.
  • Target audience: Retain is built for Large Enterprises and Medium Business, while Smartsheet targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: Retain scores higher with a 4.6-star average.
  • Deployment: Retain supports SaaS/Web/Cloud, Installed - Windows; Smartsheet supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Retain vs Smartsheet — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Resource Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Retain - Resource Management Software
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Biggest differences

Start here before you go deeper into features.

Retain

Best for enterprises needing integrated resource and compliance management.

Choose if
  • You require seamless integration with timekeeping, payroll, ERP, and talent acquisition systems.
  • Your team must ensure strict regulatory compliance across workflows.
  • You want to optimize resource allocation to boost productivity across departments.
Consider alternatives if
  • You are a startup or very small business with minimal resource management needs.
  • You need standalone timekeeping or payroll software without complex integrations.

Smartsheet

Best for teams needing customizable, spreadsheet-style project management with automation.

Choose if
  • You require flexible workflows adaptable to complex project plans and diverse teams.
  • You want strong project management features like Gantt charts, dashboards, and resource tracking.
  • You value automation to reduce manual errors and save time in project execution.
Consider alternatives if
  • Your team needs extensive offline functionality due to unreliable internet access.
  • You prefer simple, ready-to-use workflows without investing time in customization or training.

Retain: Best for enterprises needing integrated resource and compliance management. Smartsheet: Best for teams needing customizable, spreadsheet-style project management with automation.

Description

Retain is a resource management tool that empowers teams to optimize workflow, increase productivity and ensure adherence to regulations. Integrate multiple systems such as employee ... Read More about Retain

Smartsheet is a dynamic project management tool that simplifies tracking and planning for teams of all sizes. Offering a user-friendly interface, it’s designed to adapt to your unique ... Read More about Smartsheet

Entry Level Pricing

  • Not Available
  • Starts from $9 , yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

Not Available

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.6

(43)

Best Company Size

Medium BusinessLarge Enterprises
50-500 employees501-5,000 employees
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Retain

No key benefits available yet.

Smartsheet

  • Streamlined Collaboration: With Smartsheet, teams can easily collaborate in real-time, ensuring that everyone is on the same page. I’ve seen how this fosters transparency and accountability within projects, making it easier for managers to keep track of progress.
  • Customizable Dashboards: Smartsheet offers customizable dashboards that allow you to visualize project data at a glance. This feature empowers executives to make informed decisions quickly, as they can monitor key metrics without digging through extensive reports.
  • Automation Capabilities: By automating repetitive tasks, Smartsheet saves time and reduces errors. Administrators will appreciate how this feature allows them to focus on higher-value activities rather than getting bogged down with manual processes.
Best fit

Best fit

Retain

No best-fit guidance available yet.

Smartsheet

  • 50-5,000 employees.
  • Industries include Project Management, IT Services, Marketing Technology (Martech), Financial Technology (Fintech), Consulting, and SaaS.
  • Typical users are Project Managers, Operations Managers, Marketing Coordinators, IT Directors, and Business Analysts.
Watchouts

Reasons buyers look elsewhere

Retain

No alternatives guidance available yet.

Smartsheet

  • Users may seek alternatives to Smartsheet due to budget constraints, as some organizations find more cost-effective project management solutions that fit their needs without compromising essential features.
  • Teams looking for specialized tools might consider alternatives that offer specific functionalities tailored for industries like construction or software development, which may not be as robust in Smartsheet.
  • Some users may desire a more intuitive user interface and simpler navigation, leading them to explore alternatives that prioritize ease of use and require less training for team members.

Software Demo

Demo

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How do Retain and Smartsheet Compare on Features?

Total Features

12 Features

21 Features

Unique Features

No unique features

No unique features

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Compare Retain and Smartsheet on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $9 , yearly

      Pricing Plans

      • Not Available
      • Pro

        $12

        /month

        • Unlimited free Viewers

        • Gantt, grid, board, and calendar view

        • Rich formulas

        Show more +

      • Business

        $24

        /month

        • Includes features of Pro plan, plus:

        • Unlimited free Guests

        • Timeline view

        Show more +

      • Enterprise

        Custom

        • Includes features of Business plan, plus

        • AI formulas, texts, and charts

        • SAML-based SSO

        Show more +

      • Browse all pricing plans

      Pricing Page

      Pricing information not available

      Smartsheet pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✓ Yes

      GDPR

      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Retain User Reviews & Rating Comparison

      User Ratings

      4.6

      (based on 43 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      1840

      427

      95

      34

      18

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally rate Retain highly for its integration capabilities and compliance features, though detailed user feedback is limited.

      What buyers like

      • Integration with multiple enterprise systems
      • Regulatory compliance support
      • Productivity improvement

      Common complaints

      • Lack of pricing transparency
      • Complex setup process

      Buyer sentiment

      Overall positive sentiment highlights Smartsheet’s flexibility, collaboration features, and powerful project management tools, tempered by concerns about learning curve and offline limitations.

      What buyers like

      • Ease of use
      • Customizability
      • Automation capabilities

      Common complaints

      • Learning curve for advanced features
      • Limited offline functionality

      Pros and Cons

      • Strong integration capabilities with timekeeping, payroll, ERP, and talent acquisition systems

      • Helps ensure regulatory compliance across workflows

      • Improves productivity by optimizing resource allocation

      • Pricing is quotation-based, which may limit upfront cost transparency

      • Limited publicly available information on specific features and use cases

      • Customizable and user-friendly interface accessible to beginners and experienced users

      • Strong project management features including Gantt charts, dashboards, and resource tracking

      • Automated workflows that save time and reduce manual errors

      • Advanced features have a learning curve that can challenge new users

      • Limited offline functionality can hinder use in poor internet conditions

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Capgemini

      Capgemini

      Amgen

      Amgen

      Bank Of America

      Bank Of America

      Pfizer

      Pfizer

      Whirlpool

      Whirlpool

      Western Digital

      Western Digital

      Media and Screenshots

      Screenshots

      No screenshots available.

      Select proven solutions

      7 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      4 Videos

      Top Alternatives to Retain and Smartsheet in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Retain or Smartsheet?
      Retain edges out the other on user ratings (4.6 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Retain and Smartsheet offer a free trial?
      Smartsheet offers a free trial. Retain does not.
      What is the starting price of Retain vs Smartsheet?
      Retain starts at Contact for pricing. Smartsheet starts at $9 /month.
      What are the top alternatives to Retain?
      Top alternatives to Retain include Smartsheet, MRMcentral, Saviom Enterprise Resource Management, eResource Scheduler, Resource Guru.
      What are the top alternatives to Smartsheet?
      Top alternatives to Smartsheet include Quickbase , ClickUp, Jira, Microsoft PPM, Trello.

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