Respond.io vs PERSA vs ZoomInfo Chat Comparison
Respond.io
Starting at $29 /Month
- Large Enterprises
- Medium Business
Introducing Respond.io, a comprehensive business messaging platform designed for modern companies. It streamlines communication by integrating all channels into one convenient platform. With Respond.io, marketing, sales,…
PERSA
Starting at Contact for pricing
- Free Trial
- Medium Business
- Small Business
PERSA is the perfect solution for businesses who are looking for an innovative way to increase customer engagement and drive more sales. Our Live Video Platform facilitates live interactions such as audio, video and chat…
ZoomInfo Chat
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…
Respond.io leads on user satisfaction with a 5.0-star rating across 6 reviews.
Respond.io vs PERSA vs ZoomInfo Chat — at a glance
| Feature | Respond.io | PERSA | ZoomInfo Chat |
|---|---|---|---|
| Rating | 5.0 / 5 | — | — |
| Reviews | 6 | — | — |
| Starting price | $29 /Month | Contact for pricing | Contact for pricing |
| Free trial | No | Yes | No |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Live Chat Software | Live Chat Software | Live Chat Software |
| Integrations | — | — | 1+ apps |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | Available | — | Available |
| Support modes | Online | Business Hours, Online | Business Hours, Online |
| Certifications | GDPR | — | SOC 2 |
| Data residency | Global | Global | US |
Key differences between Respond.io and PERSA
- Pricing: Respond.io starts at $29 /Month. PERSA pricing is not publicly listed.
- Free trial: PERSA offers a free trial; Respond.io does not.
- Target audience: Respond.io is built for Large Enterprises and Medium Business, while PERSA targets Medium Business and Small Business.
- Deployment: Respond.io supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; PERSA supports SaaS/Web/Cloud.
Compare Respond.io vs PERSA vs ZoomInfo Chat — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Free PDF comparison
Download this Respond.io vs PERSA vs ZoomInfo Chat comparison
Get the full side-by-side as a PDF — these picks plus the top Live Chat Software tools, with verified ratings, pricing and features.
- Side-by-side on pricing, features & ratings
- Plus the category top 10, scored & ranked
- Emailed to you — no on-screen download
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Respond.io typically suits Large Enterprises and Medium Business. PERSA tends to fit Medium Business and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Introducing Respond.io, a comprehensive business messaging platform designed for modern companies. It streamlines communication by integrating all channels into one convenient platform. ... Read More about Respond.io | PERSA is the perfect solution for businesses who are looking for an innovative way to increase customer engagement and drive more sales. Our Live Video Platform facilitates live ... Read More about PERSA | Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat |
|---|---|---|---|
Entry Level Pricing |
|
|
|
Free Trial Availability |
|
| |
SpotScoreWhat's this? ↗ | 9.0/10 | Not Available | 8.2/10 |
User RatingsBased on verified Spotsaas reviews | |||
Get pricing help | Get pricing help |
Software Demo
Demo |
|---|
Need a second opinion?
Get shortlist help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
- Independent advice — matched to your business
- Understand the tradeoffs before you talk to vendors
- Free 15-min call with a software advisor.
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
How do Respond.io, PERSA and ZoomInfo Chat Compare on Features?
Total Features | 7 Features | 9 Features | 7 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Respond.io, PERSA and ZoomInfo Chat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | |||
|---|---|---|---|
Starting From |
|
|
|
Pricing Plans |
|
|
|
Pricing Page |  |  |  |
Other Details
Organization Types supported |
|
|
|
|---|---|---|---|
Platforms Supported |
|
|
|
Modes of support |
|
|
|
API Support |
|
|
|
Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | — |
|---|---|---|
HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Data Residency | 🌐 Global | 🌐 Global |
Respond.io vs PERSA User Reviews & Rating Comparison
User Ratings | No reviews available for the product | No reviews available for the product | |
|---|---|---|---|
Rating Distribution | No reviews available for this product | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is very strong across 147 reviews, with consistently positive feedback. What buyers like
Common complaints
| What buyers like
Common complaints
| What buyers like
Common complaints
|
Pros and Cons |
|
|
|
Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
|---|
/logo_1691247155.4595861.svg){kind=logo}
List of Customers
Customers |  Accenture  pwc  Bayer | No Customers information available. | No Customers information available. |
|---|
Media and Screenshots
Screenshots |  8 Screenshots |  4 Screenshots |
|---|---|---|
Videos |  2 Videos |  1 Videos |
Alternatives
Add another option to compare side by side
Search by product name to compare pricing, fit, and buyer feedback in one view.Compare similar software options
Related Blogs and Articles for Live Chat Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Respond.io or PERSA?
- Respond.io edges out the other on user ratings (5.0 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Respond.io and PERSA offer a free trial?
- PERSA offers a free trial. Respond.io does not.
- What is the starting price of Respond.io vs PERSA?
- Respond.io starts at $29 /Month. PERSA starts at Contact for pricing.
- What are the top alternatives to Respond.io?
- Top alternatives to Respond.io include ZoomInfo Chat, Intalk.io, Respond Flow, LiveAgent, UseResponse.
- What are the top alternatives to PERSA?
- Top alternatives to PERSA include ZoomInfo Chat, Infinite live commerce, Let's Connect, Qualified, SimpleLive.