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Reputation.com vs Mention Comparison

Last updated:

Reputation.com

4.4(1,073 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Reputation.com is a online reputation management software and services. This software helps companies and individuals clean up reputations they don't like - or that have been damaged due to identity theft or some other a…

Mention

4.2(2,827 reviews)

Starting at $24 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Mention is a reputation management and customer relations software that allows organizations and individuals to listen to what people are saying about them, respond to customers, monitor mentions, and publish stories to…

Reputation.com leads on user satisfaction with a 4.4-star rating across 1,073 reviews.

SpotSaaS Analysis

Reputation.comMention

The core difference lies in the scale and complexity of reputation management; Reputation.com is tailored for large enterprises requiring in-depth reporting and recovery strategies, while Mention is designed for small to medium businesses seeking efficient tracking of brand mentions and social media engagement. Ideal buyers for Reputation.com are large enterprises or government agencies, whereas Mention is best suited for small to medium businesses focused on quick brand monitoring.

- Best for large enterprises and government agencies - Offers robust reputation recovery features - Provides detailed reporting tools - Ideal for managing complex brand reputations - Suitable for teams needing comprehensive monitoring - Price not listed

- Best for small to medium businesses - Focuses on streamlined brand mention tracking - Enables social media engagement monitoring - Provides quick, accurate tracking across platforms - Offers automated alerts for social chatter - Priced at $24

Reputation.com vs Mention — at a glance

FeatureReputation.comMention
Rating4.4 / 54.2 / 5
Reviews1,0732,827
Starting priceContact for pricing$24 /Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryReputation Management SoftwareReputation Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesBusiness Hours, Online24/7 (Live rep)
CertificationsSOC 2, GDPRGDPR
Data residencyGlobalUS

Key differences between Reputation.com and Mention

  • Pricing: Mention starts at $24 /Month. Reputation.com pricing is not publicly listed.
  • Free trial: Mention offers a free trial; Reputation.com does not.
  • User satisfaction: Reputation.com scores higher with a 4.4-star average.
  • Deployment: Reputation.com supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Mention supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Reputation.com vs Mention — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Reputation Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Reputation.com - Reputation Management Software
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Mention - Reputation Management Software
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Biggest differences

Start here before you go deeper into features.

Reputation.com

Best for large enterprises needing robust reputation recovery and detailed reporting.

Choose if
  • You are a large enterprise or government agency managing complex brand reputations.
  • Your team requires comprehensive reporting tools to monitor and improve public perception.
  • You need a platform with strong support for reputation recovery in sensitive sectors like law firms.
Consider alternatives if
  • You are a small business with limited budget or need for simpler tools.
  • You require extensive third-party app integrations and a broad marketplace ecosystem.

Mention

Best for streamlined brand mention tracking and social media engagement monitoring.

Choose if
  • You need quick, accurate tracking of brand mentions across multiple platforms.
  • Your marketing or customer support team requires automated alerts for social chatter.
  • You want an intuitive interface that simplifies social media engagement monitoring.
Consider alternatives if
  • Your organization requires extensive social media platform coverage beyond Mention’s scope.
  • You need highly customizable, enterprise-grade analytics workflows and responsive support.

Reputation.com: Best for large enterprises needing robust reputation recovery and detailed reporting. Mention: Best for streamlined brand mention tracking and social media engagement monitoring.

Description

Reputation.com is a online reputation management software and services. This software helps companies and individuals clean up reputations they don't like - or that have been damaged due to ... Read More about Reputation.com

Mention is a reputation management and customer relations software that allows organizations and individuals to listen to what people are saying about them, respond to customers, monitor ... Read More about Mention

Entry Level Pricing

  • Not Available
  • Starts from $24 , Billed Yearly

Free Trial Availability

  • No free trial
  • Free Trial available

Spotsaas Score

What's this? ↗

9.2/10

9.4/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Medium businessLarge enterprises
Small BusinessMedium Business
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Software Demo

Demo

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How do Reputation.com and Mention Compare on Features?

Total Features

6 Features

7 Features

Unique Features

No unique features

No unique features

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Compare Reputation.com and Mention on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $24 , Billed Yearly

      Pricing Plans

      • Not Available

      Pricing Page

      Reputation.com pricing
      Mention pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      Reputation.com User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      334

      114

      20

      3

      18

      100

      23

      3

      0

      11

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally praise Reputation.com for its ease of use, effective review management, and strong customer support, while noting complexity and limited integrations as drawbacks.

      What buyers like

      • Ease of use
      • Customer support
      • Detailed reporting

      Common complaints

      • Complexity for new users
      • Limited app marketplace

      Buyer sentiment

      Overall positive sentiment highlights Mention's ease of use and effective brand mention tracking, tempered by concerns over learning curve and support quality.

      What buyers like

      • Ease of use
      • Accurate brand mention tracking
      • Time-saving automation

      Common complaints

      • Learning curve
      • Customer support responsiveness

      Pros and Cons

      • Streamlines review management to reduce daily upkeep time

      • User-friendly platform with responsive customer support

      • Provides detailed metrics and reports for reputation monitoring

      • Complex customizations can overwhelm new users without support

      • Limited Marketplace app selection restricts advanced functionality

      • Easy setup and user-friendly interface for monitoring brand mentions

      • Quick and accurate tracking of brand mentions across platforms

      • Automated alert notifications and efficient social chatter tracking

      • Steep learning curve for new users to fully utilize the tool

      • Pricing concerns after free trial or for additional features

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      Reputation.com Demo - Reputation.com

      2 Screenshots

      Mention screenshot: mention-stats

      6 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      1 Videos

      Top Alternatives to Reputation.com and Mention in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Reputation.com or Mention?
      Reputation.com edges out the other on user ratings (4.4 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Reputation.com and Mention offer a free trial?
      Mention offers a free trial. Reputation.com does not.
      What is the starting price of Reputation.com vs Mention?
      Reputation.com starts at Contact for pricing. Mention starts at $24 /Month.
      What are the top alternatives to Reputation.com?
      Top alternatives to Reputation.com include Cloud90, ReviewBuzz, Reputation Desk, Critique, ChatMeter.
      What are the top alternatives to Mention?
      Top alternatives to Mention include Cloud90, WebPunch, ReviewBuzz, Mentionlytics, Reputation.com.

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