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RepairDesk vs Apptivo vs Bigin by Zoho CRM Comparison

Last updated:

RepairDesk

4.5(185 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Revamp the operations of your small or medium-sized mobile repair store with RepairDesk POS software. Keep track of sales and inventory through your smartphone with its multi-platform capabilities. Simplify your workload…

Apptivo

4.1(145 reviews)

Starting at $8 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Apptivo is a web-based and mobile app based CRM that allows you to manage all of your contacts, prospects, opportunities, companies and deals in one single place. Apptivo's smart features can be flexibly configured to as…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

RepairDesk leads on user satisfaction with a 4.5-star rating across 185 reviews.

RepairDesk vs Apptivo vs Bigin by Zoho CRM — at a glance

FeatureRepairDeskApptivoBigin by Zoho CRM
Rating4.5 / 54.1 / 54.3 / 5
Reviews185145119
Starting priceContact for pricing$8 /User/Month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessSmall Business
CategoryPOS SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
Certifications
Data residencyUSUSGlobal

Key differences between RepairDesk and Apptivo

  • Pricing: Apptivo starts at $8 /User/Month. RepairDesk pricing is not publicly listed.
  • Target audience: RepairDesk is built for Large Enterprises and Medium Business, while Apptivo targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: RepairDesk scores higher with a 4.5-star average.
  • Deployment: RepairDesk supports SaaS/Web/Cloud, Mobile - iOS; Apptivo supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare RepairDesk vs Apptivo vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most POS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

RepairDesk - POS Software
Talk to an expert
Talk to an expert
Apptivo - CRM Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

RepairDesk

Best POS for small to medium mobile repair stores with multi-location needs.

Choose if
  • You operate a mobile repair store or multi-location repair business.
  • You need user-friendly inventory and repair ticket management on multiple devices.
  • You value responsive customer support and tailored repair store features.
Consider alternatives if
  • You are a large enterprise requiring complex, enterprise-wide ERP integration.
  • You lack a focus on repair or inventory management in your business.

Apptivo

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Bigin by Zoho CRM

Best for

Small Business

RepairDesk typically suits Large Enterprises and Medium Business. Apptivo tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Revamp the operations of your small or medium-sized mobile repair store with RepairDesk POS software. Keep track of sales and inventory through your smartphone with its multi-platform ... Read More about RepairDesk

Apptivo is a web-based and mobile app based CRM that allows you to manage all of your contacts, prospects, opportunities, companies and deals in one single place. Apptivo's smart features ... Read More about Apptivo

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Starts from $8 , Billed Yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • Free Trial available

Spotsaas Score

What's this? ↗

9.2/10

8.8/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-500 employees
Get pricing help
Get pricing help

Software Demo

Demo

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do RepairDesk, Apptivo and Bigin by Zoho CRM Compare on Features?

Total Features

15 Features

10 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare RepairDesk, Apptivo and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $8 , Billed Yearly
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        RepairDesk pricing
        Apptivo pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🇺🇸 US
        🇺🇸 US

        RepairDesk vs Apptivo User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        6

        4

        1

        0

        0

        112

        40

        5

        3

        4

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive sentiment highlighting excellent customer support and ease of inventory management, tempered by setup challenges and occasional technical issues.

        What buyers like

        • Customer service
        • Inventory management
        • Cross-platform integration

        Common complaints

        • Setup complexity
        • Technical glitches

        Buyer sentiment

        Buyer sentiment is positive across 164 reviews, with strong overall satisfaction.

        What buyers like

        • Responsive and highly professional customer support team, consistently praised for their patience, knowledge, and availability at all times.
        • Highly customizable software that adapts to varying business needs, offering flexibility and scalability for both small and large enterprises.
        • Comprehensive set of CRM tools, including lead management, sales pipeline tracking, email syncing, and calendar integration, streamlining business operations.

        Common complaints

        • Overwhelming customization options and features may be complex for new users or non-technical individuals without adequate guidance.
        • Regular updates and changes can be difficult to follow, with insufficient notifications or clear documentation on updates.
        • Occasional sluggishness in the application, such as delays when switching pages or saving data, which can hinder productivity.

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Excellent and responsive customer service

        • User-friendly inventory management and ticket creation

        • Good cross-platform integration and customization options

        • Challenging initial setup and navigation for beginners

        • Difficulties connecting to printers and scanners

        • Web and mobile access ensures flexibility for users.

        • Customizable features cater to diverse business needs.

        • User-friendly interface promotes quick adoption.

        • May lack advanced CRM functionalities.

        • Customization can be challenging for some users.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Manage Refurbishment

        7 Screenshots

        Create Approval flow

        2 Screenshots

        Videos

        video-0

        4 Videos

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, RepairDesk or Apptivo?
        RepairDesk edges out the other on user ratings (4.5 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do RepairDesk and Apptivo offer a free trial?
        Yes, both RepairDesk and Apptivo offer a free trial.
        What is the starting price of RepairDesk vs Apptivo?
        RepairDesk starts at Contact for pricing. Apptivo starts at $8 /User/Month.
        What are the top alternatives to RepairDesk?
        Top alternatives to RepairDesk include SumUp, Square Point of Sale, ShopKeep, Lightspeed Retail, Bravo Pawn Systems.
        What are the top alternatives to Apptivo?
        Top alternatives to Apptivo include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.

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