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Relatient vs patientNOW Comparison

Last updated:

Relatient

4.8(21 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Relatient is a brilliant patient engagement platform that helps amplify engagement levels while introducing a slew of features to elevate patient experiences. This software facilitates streamlined scheduling, reduces no-…

patientNOW

3.5(18 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

patientNOW is a handy software that simplifies managing your medical facility. It streamlines the sales cycle, helping you get more treatments and surgeries completed. Lost leads won't be a problem with the automatic fol…

Relatient leads on user satisfaction with a 4.8-star rating across 21 reviews.

Relatient vs patientNOW — at a glance

FeatureRelatientpatientNOW
Rating4.8 / 53.5 / 5
Reviews2118
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryPatient Engagement SoftwareMedical Practice Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailable
Support modesBusiness Hours, OnlineOnline
CertificationsHIPAAHIPAA
Data residencyUSUS

Key differences between Relatient and patientNOW

  • User satisfaction: Relatient scores higher with a 4.8-star average.
  • Deployment: Relatient supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; patientNOW supports SaaS/Web/Cloud, Mobile - iOS, Installed - Windows, Installed - Mac.

Relatient vs patientNOW — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Patient Engagement Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Relatient - New SaaS Software
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Talk to an expert
patientNOW - New SaaS Software
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Talk to an expert

Free PDF comparison

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  • Side-by-side on pricing, features & ratings
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Biggest differences

Start here before you go deeper into features.

Relatient

Best for healthcare providers needing HIPAA-compliant patient communication and no-show reduction.

Choose if
  • You require multi-channel encrypted reminders via voice, text, and email to reduce no-shows.
  • Your organization needs real-time patient notifications about delays and schedule changes.
  • You are a medium to large healthcare provider prioritizing streamlined patient engagement workflows.
Consider alternatives if
  • You operate a small practice with low patient volume and minimal engagement needs.
  • You need transparent, fixed pricing or advanced marketing automation features for patient outreach.

patientNOW

Best for small to medium medical practices needing automated patient follow-up.

Choose if
  • You want to reduce lost leads with automatic follow-up capabilities.
  • You need streamlined scheduling for treatments and surgeries.
  • You seek integrated patient engagement to reinforce practice choice.
Consider alternatives if
  • You are a solo practitioner without dedicated administrative staff.
  • You require transparent pricing and detailed feature information upfront.

Relatient: Best for healthcare providers needing HIPAA-compliant patient communication and no-show reduction. patientNOW: Best for small to medium medical practices needing automated patient follow-up.

Description

Relatient is a brilliant patient engagement platform that helps amplify engagement levels while introducing a slew of features to elevate patient experiences. This software facilitates ... Read More about Relatient

patientNOW is a handy software that simplifies managing your medical facility. It streamlines the sales cycle, helping you get more treatments and surgeries completed. Lost leads won't be a ... Read More about patientNOW

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.8

(21)

3.5

(18)

Best Company Size

51-500 employees500+ employees
Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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How do Relatient and patientNOW Compare on Features?

Total Features

6 Features

10 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Relatient and patientNOW on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Relatient User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      25

      2

      0

      0

      0

      6

      6

      2

      0

      2

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally express high satisfaction with Relatient’s patient communication effectiveness and HIPAA compliance.

      What buyers like

      • Ease of use
      • Reliable appointment reminders
      • Effective patient communication

      Common complaints

      • Lack of pricing transparency
      • Limited marketing features

      Buyer sentiment

      Overall positive sentiment with appreciation for lead follow-up and patient engagement, tempered by limited user feedback and pricing opacity.

      What buyers like

      • Automatic follow-up
      • Streamlined treatment scheduling
      • Patient engagement

      Common complaints

      • Pricing transparency
      • Limited user reviews

      Pros and Cons

      • Effective reduction of patient no-shows through automated reminders

      • HIPAA compliant encrypted communication via voice, text, and email

      • Real-time patient notifications about delays and schedule changes

      • Pricing is quotation based and not publicly disclosed

      • Limited information on marketing features and integrations

      • Automatic follow-up capabilities to reduce lost leads

      • Streamlined sales cycle for treatments and surgeries

      • Patient engagement features that reinforce practice choice

      • Pricing is quotation based and not publicly available

      • Limited publicly available detailed feature information

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used Relatient or patientNOW? Tell buyers what actually differs.

      List of Customers

      Customers

      Hospital Sisters Health System

      Hospital Sisters Health System

      Vancouver Clinic

      Vancouver Clinic

      ONE Pediatrics

      ONE Pediatrics

      Waldman Shantz

      Waldman Shantz

      Zinsser

      Zinsser

      Media and Screenshots

      Screenshots

      No screenshots available.

      Patient Documents

      1 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      2 Videos

      Top Alternatives to Relatient and patientNOW in 2026

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      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Relatient or patientNOW?
      Relatient edges out the other on user ratings (4.8 vs 3.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Relatient and patientNOW offer a free trial?
      Neither Relatient nor patientNOW currently lists a free trial.
      What is the starting price of Relatient vs patientNOW?
      Relatient starts at Contact for pricing. patientNOW starts at Contact for pricing.
      What are the top alternatives to Relatient?
      Top alternatives to Relatient include AppointMentor, DocMeIn, Clockwise.MD, AdvancedScheduling, skedule.care.
      What are the top alternatives to patientNOW?
      Top alternatives to patientNOW include AestheticsPro, ClinicSoftware.com, AugmentCare CMS, Doctor Sahab, 4PatientCare.