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Compare Refract vs ConverSight.ai

Refract - Conversation Intelligence Software
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Overview

Description

Introducing Refract, the ultimate solution for capturing and analyzing every conversation within your sales team. Our product helps you review, coach, and share the most valuable moments ... Read More

ConverSight.ai is an AI-driven supply chain optimization platform that pairs insights from diverse datasets to streamline repetitive processes and recommend the most sensible solution. By ... Read More

Free Trial Availability
  • No free trial
  • No free trial
User Ratings

4.7

(16)
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Software Demo

Demo

Features

Total Features

8 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Not Available
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          User Reviews

          User Ratings

          4.5

          (based on 397 reviews)

          Rating Distribution

          Excellent

          0

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          26

          Very Good

          4

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Refract is a robust conversation intelligence platform designed to enhance sales team performance through AI-driven insights. By transcribing and analyzing calls, it provides actionable feedback ...Read more

          ConverSight has garnered a wave of positive feedback over the past year, with users highlighting its fast development, fresh perspectives, and sharp staff. The platform's versatility stands out, ...Read more

          Pros and Cons
          • Refract offers AI-driven transcription, sentiment analysis, and keyword spotting, providing deep insights into customer interactions to enhance sales strategies.

          • The platform delivers real-time feedback and coaching suggestions, helping sales teams improve performance and close deals more effectively.

          • Refract integrates with popular CRM systems like Salesforce, HubSpot, and Pipedrive, ensuring that call data and insights are automatically logged and easily accessible.

          • Managers can monitor individual and team performance over time, identifying areas for improvement and tracking progress towards goals.

          • Refract does not offer built-in functionalities for reservations, online scheduling, or calendar management, which may require supplementary tools.

          • The platform lacks internal chat or messaging features, potentially impacting real-time team communication within the platform.

          • Versatile platform with a range of applications seamlessly integrating into various operations.

          • Responsive and knowledgeable staff providing excellent customer experience.

          • Custom dashboard for instant access to daily information.

          • Intuitive data extraction and management, user-friendly even for non-developers.

          • Personal attention may not always be as timely as desired.

          • Limited marketplace for additional apps and connectors.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Zoopla

          Zoopla

          Siemens

          Siemens

          VMware

          VMware

          M

          M

          Cargill

          Cargill

          CEAT

          CEAT

          Media and Screenshots

          Screenshots
          Refract

          2 Screenshots

          No screenshots available.

          Videos
          video-0

          1 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither Refract nor ConverSight.ai offers a free trial.

          Refract is designed for Large Enterprises, Medium Business and Small Business.

          ConverSight.ai is designed for Large Enterprises, Medium Business and Small Business.

          Pricing details for both Refract and ConverSight.ai are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to Refract includes q&ai Technologies, RepsMate, VoiceLab, Convlo, Chorus, Convin, Pickle and ExecVision.

          Some top alternatives to ConverSight.ai includes NordPass, Conversational AI Bot, OneBot, DataChat, Sona.AI, Observe.AI, Cognigy Insights, Convin and Avoma.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].