Refiner vs SurveySparrow Comparison
Refiner
Starting at $79 /Month
- Free Trial
- Large Enterprises
- Medium Business
Refiner is a customer feedback solution that enables SaaS companies to collect insightful customer feedback with elegant survey widgets that provide a smooth on-brand user experience in web and mobile applications. Email…
SurveySparrow
Starting at $19 /Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
SurveySparrow is a simple-to-use Survey/User Feedback Software created to assist companies in gathering real time feedback. This software works on all popular Windows platforms. This is a great application for developers…
Refiner leads on user satisfaction with a 5.0-star rating across 8 reviews.
Refiner vs SurveySparrow — at a glance
| Feature | Refiner | SurveySparrow |
|---|---|---|
| Rating | 5.0 / 5 | 4.5 / 5 |
| Reviews | 8 | 2,274 |
| Starting price | $79 /Month | $19 /Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business |
| Category | Survey/ User Feedback Software | Survey/ User Feedback Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | Business Hours, Online | 24/7 (Live rep), Online |
| Certifications | SOC 2 | SOC 2, GDPR |
| Data residency | US | Global |
Key differences between Refiner and SurveySparrow
- Pricing: Refiner starts at $79 /Month, while SurveySparrow starts at $19 /Month.
- Target audience: Refiner is built for Large Enterprises and Medium Business, while SurveySparrow targets Freelancers / Consultants and Large Enterprises.
- User satisfaction: Refiner scores higher with a 5.0-star average.
- Deployment: Refiner supports SaaS/Web/Cloud; SurveySparrow supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Refiner vs SurveySparrow — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Best for easy, real-time feedback surveys embedded in websites and Windows apps.
- You need simple, quick survey creation with low setup complexity.
- Your team includes product managers, customer experience, or marketing professionals.
- You want surveys that run seamlessly inside public websites or Windows applications.
- You require highly customized, enterprise-grade survey workflows and advanced analytics.
- Your team needs offline survey capabilities or transparent, detailed pricing information.
Refiner typically suits Large Enterprises and Medium Business. SurveySparrow tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Refiner is a customer feedback solution that enables SaaS companies to collect insightful customer feedback with elegant survey widgets that provide a smooth on-brand user experience in web ... Read More about Refiner | SurveySparrow is a simple-to-use Survey/User Feedback Software created to assist companies in gathering real time feedback. This software works on all popular Windows platforms. This is a ... Read More about SurveySparrow |
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Entry Level Pricing |
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Free Trial Availability | ||
Spotsaas ScoreWhat's this? ↗ | 8.3/10 | 9.4/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | — | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |  Refiner has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Refiner and SurveySparrow Compare on Features?
Total Features | 10 Features | 28 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Refiner and SurveySparrow on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
|---|---|---|
HIPAA | ✗ No | ✗ No |
GDPR | — | ✓ Yes |
ISO 27001 | — | ✗ No |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🌐 Global |
Refiner User Reviews & Rating Comparison
User Ratings | 5 (based on 8 reviews) | 4.5 (based on 2274 reviews) |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is very strong across 8 reviews, with consistently positive feedback. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlighting ease of use and real-time feedback capabilities with some concerns about advanced features and pricing transparency. What buyers like
Common complaints
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Pros and Cons |
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List of Customers
Customers |  Qonto  Copy.ai  Moqups |  Mphasis  Deloitte Digital  Godrej |
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Media and Screenshots
Screenshots |  5 Screenshots |  8 Screenshots |
|---|---|---|
Videos | No videos available. |  6 Videos |
Top Alternatives to Refiner and SurveySparrow in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Refiner or SurveySparrow?
- Refiner edges out the other on user ratings (5.0 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Refiner and SurveySparrow offer a free trial?
- Yes, both Refiner and SurveySparrow offer a free trial.
- What is the starting price of Refiner vs SurveySparrow?
- Refiner starts at $79 /Month. SurveySparrow starts at $19 /Month.
- What are the top alternatives to Refiner?
- Top alternatives to Refiner include SmartSurvey, SightMill, SurveySparrow, Couchsurvey, ngSurvey.
- What are the top alternatives to SurveySparrow?
- Top alternatives to SurveySparrow include SurveyMonkey, QuestionPro, SurveyNuts, QuestionScout, Qualtrics Core XM.