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RealtimeCRM vs Bitrix24 Comparison

Last updated:

RealtimeCRM

4.0(2 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

RealtimeCRM is a CRM for small businesses that need to manage contacts, companies, and sales opportunities in a structured system without a complex setup. It covers the basic functions of customer and pipeline management…

Bitrix24

4.2(400 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Bitrix24 is a business management software solution for small and medium sized businesses that allows users to communicate and collaborate effectively, centralize all important business processes and documents, build com…

Bitrix24 leads on user satisfaction with a 4.2-star rating across 400 reviews.

RealtimeCRM vs Bitrix24 — at a glance

FeatureRealtimeCRMBitrix24
Rating4.0 / 54.2 / 5
Reviews2400
Starting priceContact for pricingContact for pricing
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCRM SoftwareBusiness Management Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, Online
CertificationsGDPR
Data residencyGlobalGlobal

Key differences between RealtimeCRM and Bitrix24

  • User satisfaction: Bitrix24 scores higher with a 4.2-star average.
  • Deployment: RealtimeCRM supports SaaS/Web/Cloud; Bitrix24 supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

RealtimeCRM vs Bitrix24 — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

RealtimeCRM - CRM Software
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Bitrix24
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Biggest differences

Start here before you go deeper into features.

RealtimeCRM

Best for

Large Enterprises, Medium Business, Small Business

Bitrix24

Best all-in-one CRM and project management for SMBs needing flexible workflows.

Choose if
  • You run a small to medium-sized business (1-500 employees) seeking integrated CRM and collaboration tools.
  • Your teams require a single platform combining customer management, project tracking, and internal communication.
  • You want flexible customization options to adapt the software to diverse and evolving business needs.
Consider alternatives if
  • You need a lightweight, minimal feature set for simple workflows without complexity.
  • Your enterprise demands highly advanced customizations without vendor dependency and maximum platform stability.

RealtimeCRM typically suits Large Enterprises and Medium Business. Bitrix24 tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

RealtimeCRM is a CRM for small businesses that need to manage contacts, companies, and sales opportunities in a structured system without a complex setup. It covers the basic functions of ... Read More about RealtimeCRM

Bitrix24 is a business management software solution for small and medium sized businesses that allows users to communicate and collaborate effectively, centralize all important business ... Read More about Bitrix24

Free Trial Availability

  • Free Trial available

SpotScore

What's this? ↗

8.2/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.24

(400)

Best Company Size

1-50 employees51-500 employees
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Software Demo

Demo

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How do RealtimeCRM and Bitrix24 Compare on Features?

Total Features

8 Features

8 Features

Unique Features

No unique features

No unique features

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Compare RealtimeCRM and Bitrix24 on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      RealtimeCRM pricing
      Bitrix24 pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Mobile - Windows
      • Mobile - BlackBerry
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Mobile - Windows
      • Mobile - BlackBerry
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      RealtimeCRM User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      0

      2

      0

      0

      0

      251

      122

      28

      8

      13

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 2 reviews, with strong overall satisfaction.

      What buyers like

      • Wide range of features
      • Efficient customer service tools
      • User-friendly interface

      Common complaints

      • Limited customization options
      • Basic reporting features
      • May lack advanced integrations

      Buyer sentiment

      Users generally appreciate Bitrix24's rich feature set and usability but note challenges with complexity and occasional technical issues.

      What buyers like

      • Feature-rich all-in-one platform
      • Ease of use
      • Flexibility and customization

      Common complaints

      • Complexity for new users
      • Technical bugs and stability issues

      Pros and Cons

      • Comprehensive feature set for customer management

      • User-friendly design

      • Quickly addresses customer needs

      • Customization options are limited

      • Basic reporting may not meet all needs

      • Comprehensive all-in-one platform combining CRM, project management, and collaboration tools

      • Intuitive and user-friendly interface with minimal training required

      • Flexible customization options adapting to diverse business needs

      • Steep learning curve due to overwhelming number of features for new users

      • Occasional technical bugs impacting platform stability

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used RealtimeCRM or Bitrix24? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      RealtimeCRM screenshot

      2 Screenshots

      screenshots

      17 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      3 Videos

      Top Alternatives to RealtimeCRM and Bitrix24 in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, RealtimeCRM or Bitrix24?
      Bitrix24 edges out the other on user ratings (4.2 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do RealtimeCRM and Bitrix24 offer a free trial?
      Yes, both RealtimeCRM and Bitrix24 offer a free trial.
      What is the starting price of RealtimeCRM vs Bitrix24?
      RealtimeCRM starts at Contact for pricing. Bitrix24 starts at Contact for pricing.
      What are the top alternatives to RealtimeCRM?
      Top alternatives to RealtimeCRM include Bigin by Zoho CRM, Creatio CRM, ClickUp, Zoho CRM, Freshsales.
      What are the top alternatives to Bitrix24?
      Top alternatives to Bitrix24 include Zoho One, Jira, Hubspot Marketing Hub, Zoho Projects, Zoho Connect.