RealFeedback vs Delighted Comparison
RealFeedback
Starting at $9 /Month
- Free Trial
- Large Enterprises
- Medium Business
RealFeedback adds an exciting, interactive layer to customer surveys. This intuitive SaaS solution uses ChatGPT-powered chatbot technology to engage customers in natural conversations that deliver valuable insights. Its…
Delighted
Starting at $224 /Month
- Free Trial
- Large Enterprises
- Medium Business
Delighted is a valuable tool for companies of all sizes to gain market insights from real-time feedback from customers and employees. This software allows for easy survey creation with an array of customisable options su…
Delighted leads on user satisfaction with a 4.6-star rating across 169,789 reviews.
RealFeedback vs Delighted — at a glance
| Feature | RealFeedback | Delighted |
|---|---|---|
| Rating | — | 4.6 / 5 |
| Reviews | — | 169,789 |
| Starting price | $9 /Month | $224 /Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Survey/ User Feedback Software | Survey/ User Feedback Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - iOS |
| API | — | Available |
| Support modes | Online | Online |
| Certifications | — | SOC 2 |
| Data residency | US | Global |
Key differences between RealFeedback and Delighted
- Pricing: RealFeedback starts at $9 /Month, while Delighted starts at $224 /Month.
- Deployment: RealFeedback supports SaaS/Web/Cloud; Delighted supports SaaS/Web/Cloud, Mobile - iOS.
RealFeedback vs Delighted — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
RealFeedback typically suits Large Enterprises and Medium Business. Delighted tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | RealFeedback adds an exciting, interactive layer to customer surveys. This intuitive SaaS solution uses ChatGPT-powered chatbot technology to engage customers in natural conversations that ... Read More about RealFeedback | Delighted is a valuable tool for companies of all sizes to gain market insights from real-time feedback from customers and employees. This software allows for easy survey creation with an ... Read More about Delighted |
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Entry Level Pricing |
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Free Trial Availability | ||
Spotsaas ScoreWhat's this? ↗ | 7.1/10 | 8.8/10 |
User RatingsBased on verified Spotsaas reviews | ||
Get pricing help | Get pricing help |
Software Demo
Demo |  RealFeedback has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do RealFeedback and Delighted Compare on Features?
Total Features | 1 Features | 13 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare RealFeedback and Delighted on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
|---|---|---|
HIPAA | ✗ No | ✗ No |
Data Residency | 🇺🇸 US | 🌐 Global |
RealFeedback User Reviews & Rating Comparison
User Ratings | No reviews available for the product | 4.6 (based on 169789 reviews) |
|---|---|---|
Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 169789 reviews, with consistently positive feedback. What buyers like
Common complaints
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Pros and Cons |
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List of Customers
Customers | No Customers information available. |  Target  Bombas  Bonobos |
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Media and Screenshots
Screenshots | No screenshots available. |  3 Screenshots |
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Videos | No videos available. |  3 Videos |
Top Alternatives to RealFeedback and Delighted in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, RealFeedback or Delighted?
- Delighted edges out the other on user ratings (4.6 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do RealFeedback and Delighted offer a free trial?
- Yes, both RealFeedback and Delighted offer a free trial.
- What is the starting price of RealFeedback vs Delighted?
- RealFeedback starts at $9 /Month. Delighted starts at $224 /Month.
- What are the top alternatives to RealFeedback?
- Top alternatives to RealFeedback include SurveyMonkey, SurveySparrow, GetFeedback, Viable, Alchemer.
- What are the top alternatives to Delighted?
- Top alternatives to Delighted include QuestionPro, SurveySparrow, GetFeedback, easyfeedback, Cognito Forms.