NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Rapidr vs Delighted Comparison

Last updated:

Rapidr

4.7(801 reviews)

Starting at $19 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Rapidr is an invaluable platform for businesses, from small to medium-sized, to gain customer feedback and make informed decisions. It provides a comprehensive set of tools to create a branded online experience for custo…

Delighted

4.6(169,789 reviews)

Starting at $224 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Delighted is a valuable tool for companies of all sizes to gain market insights from real-time feedback from customers and employees. This software allows for easy survey creation with an array of customisable options su…

Rapidr leads on user satisfaction with a 4.7-star rating across 801 reviews.

Rapidr vs Delighted — at a glance

FeatureRapidrDelighted
Rating4.7 / 54.6 / 5
Reviews801169,789
Starting price$19 /Month$224 /Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - iOS
APIAvailable
Support modesOnlineOnline
CertificationsSOC 2
Data residencyUSGlobal

Key differences between Rapidr and Delighted

  • Pricing: Rapidr starts at $19 /Month, while Delighted starts at $224 /Month.
  • User satisfaction: Rapidr scores higher with a 4.7-star average.
  • Deployment: Rapidr supports SaaS/Web/Cloud; Delighted supports SaaS/Web/Cloud, Mobile - iOS.

Rapidr vs Delighted — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Rapidr - Survey/ User Feedback Software
Talk to an expert
Talk to an expert
Delighted - Survey/ User Feedback Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Rapidr

Best for

Large Enterprises, Medium Business, Small Business

Delighted

Best for

Large Enterprises, Medium Business, Small Business

Rapidr typically suits Large Enterprises and Medium Business. Delighted tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Rapidr is an invaluable platform for businesses, from small to medium-sized, to gain customer feedback and make informed decisions. It provides a comprehensive set of tools to create a ... Read More about Rapidr

Delighted is a valuable tool for companies of all sizes to gain market insights from real-time feedback from customers and employees. This software allows for easy survey creation with an ... Read More about Delighted

Entry Level Pricing

  • Starts from $19
  • Starts from $224

Free Trial Availability

Spotsaas Score

What's this? ↗

8.0/10

8.8/10

User Ratings

Based on verified Spotsaas reviews
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Rapidr has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Rapidr and Delighted Compare on Features?

Total Features

9 Features

13 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Rapidr and Delighted on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $19
      • $224

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Rapidr pricing
      Delighted pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🇺🇸 US
      🌐 Global

      Rapidr User Reviews & Rating Comparison

      User Ratings

      4.7

      (based on 801 reviews)

      4.6

      (based on 169789 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 801 reviews, with consistently positive feedback.

      What buyers like

      • Branded online experience
      • Task prioritization
      • Streamlined alerts

      Common complaints

      • Limited to small-medium businesses
      • Customization may be basic
      • May lack advanced features

      Buyer sentiment

      Buyer sentiment is very strong across 169789 reviews, with consistently positive feedback.

      What buyers like

      • Real-time feedback collection
      • Customizable survey options
      • REST API integration

      Common complaints

      • Limited advanced analytics
      • May require technical setup
      • Pricing can be high

      Pros and Cons

      • Custom branding options for surveys

      • Effective task management features

      • User-friendly interface for quick setup

      • Limited scalability for larger businesses

      • Basic analytics may not meet all needs

      • Highly customizable survey options cater to branding needs.

      • Real-time feedback allows for immediate insights.

      • API integration facilitates seamless survey distribution.

      • May require some technical knowledge for setup.

      • Pricing can escalate with additional features.

      List of Customers

      Customers

      DailyRemote

      DailyRemote

      Cerebro

      Cerebro

      Easypost

      Easypost

      Target

      Target

      Bombas

      Bombas

      Bonobos

      Bonobos

      Media and Screenshots

      Screenshots

      Rapidr screenshot

      1 Screenshots

      Hero Desktop

      3 Screenshots

      Videos

      No videos available.

      video-0

      3 Videos

      Top Alternatives to Rapidr and Delighted in 2026

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Rapidr or Delighted?
      Rapidr edges out the other on user ratings (4.7 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Rapidr and Delighted offer a free trial?
      Yes, both Rapidr and Delighted offer a free trial.
      What is the starting price of Rapidr vs Delighted?
      Rapidr starts at $19 /Month. Delighted starts at $224 /Month.
      What are the top alternatives to Rapidr?
      Top alternatives to Rapidr include SurveyMonkey, QuestionPro, SurveySparrow, Couchsurvey, easyfeedback.
      What are the top alternatives to Delighted?
      Top alternatives to Delighted include QuestionPro, SurveySparrow, GetFeedback, easyfeedback, Cognito Forms.

      Grow your pipeline with buyers who are already looking for you

      254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.