QuestionPro vs Usabilla Comparison
QuestionPro
Starting at $129 /Month
- Free Trial
- Large Enterprises
- Medium Business
QuestionPro is a survey software platform offering a complete solution for creating, administering, analyzing and publishing surveys. QuestionPro is built on over 10 years of survey experience. It was developed to help b…
Usabilla
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Usabilla is a cloud-based enterprise feedback management solution that helps you to optimize your digital channels with customer feedback. With just the click of a button, your users can share their thoughts and ideas ab…
QuestionPro leads on user satisfaction with a 4.3-star rating across 805 reviews.
QuestionPro vs Usabilla — at a glance
| Feature | QuestionPro | Usabilla |
|---|---|---|
| Rating | 4.3 / 5 | 3.8 / 5 |
| Reviews | 805 | 10 |
| Starting price | $129 /Month | Contact for pricing |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business |
| Category | Survey/ User Feedback Software | Experience Management Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Online | Online |
| Certifications | SOC 2, HIPAA, GDPR | GDPR |
| Data residency | US | Global |
Key differences between QuestionPro and Usabilla
- Pricing: QuestionPro starts at $129 /Month. Usabilla pricing is not publicly listed.
- Free trial: QuestionPro offers a free trial; Usabilla does not.
- User satisfaction: QuestionPro scores higher with a 4.3-star average.
- Deployment: QuestionPro supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Usabilla supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
QuestionPro vs Usabilla — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for mid-to-large teams needing comprehensive survey and analysis tools.
- You require end-to-end survey management from creation to presentation.
- Your team values robust data analysis and customizable charting features.
- You are a market research, customer success, or HR team in a mid-sized or larger company.
- You need highly specialized survey customizations beyond standard templates.
- You are a very small business or startup with minimal survey needs and tight budgets.
Best for enterprise teams collecting targeted website user feedback.
- You need seamless integration of a customizable feedback button on your website.
- Your focus is on gathering user comments tied to specific website elements.
- You represent a mid-sized to large company aiming to optimize digital channels.
- You are a small business with a limited budget seeking low-cost solutions.
- You require advanced analytics and detailed reporting out-of-the-box without customization.
QuestionPro: Best for mid-to-large teams needing comprehensive survey and analysis tools. Usabilla: Best for enterprise teams collecting targeted website user feedback.
Description | QuestionPro is a survey software platform offering a complete solution for creating, administering, analyzing and publishing surveys. QuestionPro is built on over 10 years of survey ... Read More about QuestionPro | Usabilla is a cloud-based enterprise feedback management solution that helps you to optimize your digital channels with customer feedback. With just the click of a button, your users can ... Read More about Usabilla |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.3/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 51-500 employees500+ employees | 51-500 employees500+ employees |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do QuestionPro and Usabilla Compare on Features?
Total Features | 16 Features | 7 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare QuestionPro and Usabilla on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✓ Yes | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🌐 Global |
QuestionPro User Reviews & Rating Comparison
User Ratings | 4.3 (based on 805 reviews) | 3.8 (based on 10 reviews) |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment with users appreciating the platform's comprehensive features and data analysis, tempered by some concerns about pricing transparency and complexity. What buyers like
Common complaints
| Buyer sentiment Buyers appreciate the ease of embedding feedback tools but note limited transparency and feature depth. What buyers like
Common complaints
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Pros and Cons |
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List of Customers
Customers |  Amazon  Microsoft  |  Bandwidth  Lufthansa  KLM |
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Media and Screenshots
Screenshots |  7 Screenshots |  3 Screenshots |
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Videos |  4 Videos |  2 Videos |
Top Alternatives to QuestionPro and Usabilla in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, QuestionPro or Usabilla?
- QuestionPro edges out the other on user ratings (4.3 vs 3.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do QuestionPro and Usabilla offer a free trial?
- QuestionPro offers a free trial. Usabilla does not.
- What is the starting price of QuestionPro vs Usabilla?
- QuestionPro starts at $129 /Month. Usabilla starts at Contact for pricing.
- What are the top alternatives to QuestionPro?
- Top alternatives to QuestionPro include SurveyMonkey, SmartSurvey, SurveySparrow, Survs, Key Survey Software.
- What are the top alternatives to Usabilla?
- Top alternatives to Usabilla include UserFace, Qualified, GetFeedy, feedback.farm, Workvivo.