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Qualaroo vs Lookback vs Figma Comparison

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Qualaroo

4.3(96 reviews)

Starting at $80 /Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Qualaroo is a website and in-app micro-survey tool used by UX researchers, product managers, and conversion rate optimizers to trigger targeted nudge surveys at specific points in the user journey. It embeds lightweight…

Lookback

4.0(73 reviews)

Starting at $99 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Lookback is a visual-diagramming tool, that enables anyone to easily capture the workflow of their team and provides insight into bottlenecks, miscommunication, and repetitive tasks. With Lookback, user can make hotspots…

Figma

4.6(1,133 reviews)

Starting at $12 /User/Month

  • Freelancers / Consultants
  • Large Enterprises

Figma is a browser-based UI design and prototyping tool used by product designers, UX teams, and front-end developers to collaborate on interface design in real time from any operating system. It replaces desktop design…

Qualaroo leads on user satisfaction with a 4.3-star rating across 96 reviews.

Qualaroo vs Lookback vs Figma — at a glance

FeatureQualarooLookbackFigma
Rating4.3 / 54.0 / 54.6 / 5
Reviews96731,133
Starting price$80 /Month$99 /Month$12 /User/Month
Free trial Yes Yes No
Free version No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategorySurvey/ User Feedback SoftwareUX SoftwareUX Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailableAvailable
Support modesBusiness Hours, OnlineOnlineOnline
CertificationsSOC 2, GDPRGDPRSOC 2, GDPR
Data residencyGlobalUS

Key differences between Qualaroo and Lookback

  • Pricing: Qualaroo starts at $80 /Month, while Lookback starts at $99 /Month.
  • Target audience: Qualaroo is built for Freelancers / Consultants and Large Enterprises, while Lookback targets Large Enterprises and Medium Business.
  • User satisfaction: Qualaroo scores higher with a 4.3-star average.
  • Deployment: Qualaroo supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Lookback supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Qualaroo vs Lookback vs Figma — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Qualaroo - Survey/ User Feedback Software
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Lookback - UX Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

Qualaroo

Best for easy-to-deploy website pop-up surveys boosting user engagement.

Choose if
  • You need simple, low-complexity surveys to increase website conversions.
  • Your team includes product managers, UX researchers, or marketers focused on customer experience.
  • You operate a small to medium-sized e-commerce or SaaS business seeking real-time user feedback.
Consider alternatives if
  • You require offline survey capabilities or complex multi-step survey workflows.
  • You need advanced survey customization with transparent, straightforward pricing upfront.

Lookback

Best for remote UX research with easy usability testing and session recording.

Choose if
  • You need simple, streamlined setup for live remote usability tests.
  • Your team values centralized video recording storage with note-taking capabilities.
  • You want interactive story creation and hotspot features on user screens.
Consider alternatives if
  • Your workflows require extensive iOS mobile testing capabilities.
  • You depend on deep integrations with other software tools for efficiency.

Figma

Best for UX/UI teams needing real-time remote collaboration and versatile design tools.

Choose if
  • You require seamless real-time collaboration for remote UX/UI design teams.
  • You want an intuitive, beginner-friendly interface with advanced prototyping features.
  • You need a cross-platform tool with strong community support and scalable subscriptions.
Consider alternatives if
  • Your organization demands highly customizable billing and detailed account management.
  • You need extensive enterprise-level support with responsive customer service.

Qualaroo: Best for easy-to-deploy website pop-up surveys boosting user engagement. Lookback: Best for remote UX research with easy usability testing and session recording.

Description

Qualaroo is a website and in-app micro-survey tool used by UX researchers, product managers, and conversion rate optimizers to trigger targeted nudge surveys at specific points in the user ... Read More about Qualaroo

Lookback is a visual-diagramming tool, that enables anyone to easily capture the workflow of their team and provides insight into bottlenecks, miscommunication, and repetitive tasks. With ... Read More about Lookback

Figma is a browser-based UI design and prototyping tool used by product designers, UX teams, and front-end developers to collaborate on interface design in real time from any operating ... Read More about Figma

Entry Level Pricing

  • Starts from $80 , Billed Yearly
  • Starts from $99
  • Starts from $12 , Billed Yearly

Free Trial Availability

  • Free Trial available
  • No free trial

SpotScore

What's this? ↗

9.1/10

9.2/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.3

(96)

4.59

(1133)

Best Company Size

Small BusinessMedium Business
Small BusinessMedium Business
Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Lookback has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

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How do Qualaroo, Lookback and Figma Compare on Features?

Total Features

22 Features

9 Features

8 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Qualaroo, Lookback and Figma on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $80 , Billed Yearly
        • $99
        • $12 , Billed Yearly

        Pricing Plans

        • Essentials

          • Nudges : Unlimited

          • Domains : 1

          • User Admins : 1

          Show more +

        • Premium

          • Nudges : Unlimited

          • Domains : 2

          • User Admins : 3

          Show more +

        • Enterprise

          • Nudges : Unlimited

          • Domains : Unlimited

          • User Admins : Unlimited

          Show more +

        • Not Available
        • Figma Starter

          • 3 Figma and 3 FigJam files

          • Unlimited personal files

          • Unlimited collaborators

          Show more +

        • Figma Professional

          • Unlimited files and projects

          • Unlimited version history

          • Sharing permissions

          Show more +

        • Figma Organization

          • Everything in Professional, plus

          • Org-wide libraries

          • Design system analytics

          Show more +

        • Browse all pricing plans

        Pricing Page

        Qualaroo pricing
        Lookback pricing
        Figma pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes
        ✓ Yes

        ISO 27001

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        Data Encryption

        ✓ Yes
        ✓ Yes

        Data Residency

        🌐 Global
        🇺🇸 US

        Qualaroo vs Lookback User Reviews & Rating Comparison

        User Ratings

        4.3

        (based on 96 reviews)

        Rating Distribution

        0

        0

        0

        0

        0

        14

        18

        2

        0

        6

        923

        169

        6

        0

        35

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users generally appreciate Qualaroo's ease of use and effectiveness in boosting engagement, though some desire more advanced features and clearer pricing.

        What buyers like

        • Ease of use
        • Increased user engagement
        • Effective survey deployment

        Common complaints

        • Limited customization
        • Opaque pricing

        Buyer sentiment

        Users generally appreciate Lookback's ease of use and remote testing features but report occasional technical issues and limited mobile support.

        What buyers like

        • Ease of use
        • Remote usability testing
        • Video recording and centralized storage

        Common complaints

        • Technical/connectivity issues
        • Lack of iOS app

        Buyer sentiment

        Overall positive sentiment highlights Figma's ease of use, collaboration strengths, and versatile design features, tempered by concerns over billing and customer support.

        What buyers like

        • Ease of use
        • Collaboration features
        • Feature versatility

        Common complaints

        • Billing issues
        • Customer support challenges

        Pros and Cons

        • Easy to deploy pop-up surveys on websites

        • Effective at increasing user engagement and conversion rates

        • Intuitive interface for creating and analyzing surveys

        • Limited advanced customization options for surveys

        • Pricing details not publicly available, requiring sales contact

        • Easy setup and use for live, remote usability tests

        • Centralized storage of video recordings for easy access

        • Ability to add notes and comments to recordings for efficient analysis

        • Technical issues such as connectivity problems during sessions

        • No iOS app limiting mobile testing capabilities

        • Real-time collaboration features that enhance remote team communication

        • User-friendly interface suitable for both beginners and experienced designers

        • Wide range of design functionalities including wireframing, prototyping, and asset creation

        • Billing issues including hidden fees and difficulties canceling subscriptions

        • Customer service challenges, especially around refunds and support responsiveness

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Earth Class Mail

        Earth Class Mail

        Udemy

        Udemy

        Belron

        Belron

        BMW

        BMW

        lyft

        lyft

        Spotify

        Spotify

        Uber

        Uber

        Zoom

        Zoom

        Buffer

        Buffer

        Media and Screenshots

        Screenshots

        Qualaroo screenshot

        7 Screenshots

        Live Dashboard

        2 Screenshots

        Videos

        video-0

        3 Videos

        No videos available.

        Alternatives

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Qualaroo or Lookback?
        Qualaroo edges out the other on user ratings (4.3 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Qualaroo and Lookback offer a free trial?
        Yes, both Qualaroo and Lookback offer a free trial.
        What is the starting price of Qualaroo vs Lookback?
        Qualaroo starts at $80 /Month. Lookback starts at $99 /Month.
        What are the top alternatives to Qualaroo?
        Top alternatives to Qualaroo include QuestionPro, SurveySparrow, Wyzerr, easyfeedback, Eureka Surveys.
        What are the top alternatives to Lookback?
        Top alternatives to Lookback include Figma, UXCam, UserX, UXtweak, User Insights.