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ProProfs Survey Maker vs SoluCX Comparison

Last updated:

ProProfs Survey Maker

4.4(44 reviews)

Starting at $7 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

ProProfs Survey Maker is an online survey tool for customer experience, HR, and marketing teams that need to build multilingual surveys optimized for web and mobile without developer help. It includes a library of profes…

SoluCX

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

SoluCX NPS is a web-based application that enables companies to capture, track, and fulfill leads in real-time. It accompanies the company through the entire lead life cycle by providing the tools required to obtain data…

ProProfs Survey Maker leads on user satisfaction with a 4.4-star rating across 44 reviews.

Spotsaas Analysis

ProProfs Survey MakerSoluCX

The core difference between ProProfs Survey Maker and SoluCX lies in their primary functions: ProProfs focuses on customizable surveys for gathering feedback, while SoluCX specializes in real-time sales lead capture and lifecycle management. Ideal buyers for ProProfs are small to medium businesses seeking personalized survey solutions, whereas SoluCX is best suited for small businesses and large enterprises looking for robust sales analytics and lead management.

Who should pick which

  • Customizable and multi-lingual survey capabilities:
  • Extensive branding and personalization options:
  • Optimized for various devices:
  • Best suited for small to medium businesses:
  • Affordable pricing at $7:
  • Ideal for feedback collection and analysis:
  • Real-time sales lead capture functionality:
  • Comprehensive lead lifecycle tracking and management:
  • Focus on identifying sales opportunities and risks:
  • Suitable for small businesses and large enterprises:
  • Emphasis on real-time analytics:
  • Notable for enhancing sales team efficiency:

ProProfs Survey Maker vs SoluCX — at a glance

FeatureProProfs Survey MakerSoluCX
Rating4.4 / 5—
Reviews44—
Starting price$7 /MonthContact for pricing
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryNPS SoftwareNPS Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
API—Available
Support modesBusiness Hours, OnlineOnline
CertificationsGDPRGDPR
Data residencyUSUS

Key differences between ProProfs Survey Maker and SoluCX

  • Pricing: ProProfs Survey Maker starts at $7 /Month. SoluCX pricing is not publicly listed.
  • Free trial: ProProfs Survey Maker offers a free trial; SoluCX does not.
  • Deployment: ProProfs Survey Maker supports SaaS/Web/Cloud; SoluCX supports SaaS/Web/Cloud.

ProProfs Survey Maker vs SoluCX — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ProProfs Survey Maker - NPS Software
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SoluCX - NPS Software
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Talk to an expert

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ProProfs Survey Maker vs SoluCX: Biggest differences

Start here before you go deeper into features.

ProProfs Survey Maker

Best for customizable, multi-lingual surveys in small to medium businesses.

Choose if
  • You need extensive branding and personalization options for surveys.
  • Your team requires multi-lingual support optimized for various devices.
  • You want an intuitive, user-friendly interface for easy survey creation.
Consider alternatives if
  • Your organization depends on extensive third-party software integrations.
  • You require advanced, stable mobile survey management features.

SoluCX

Best for real-time sales lead capture and end-to-end lifecycle management.

Choose if
  • You need real-time analytics to identify sales opportunities and risks.
  • Your sales team requires comprehensive lead lifecycle tracking and management.
  • You want data-driven lead distribution to optimize sales workflows.
Consider alternatives if
  • You lack a structured sales team focused on lead lifecycle processes.
  • You require transparent pricing and extensive user feedback before purchase.

ProProfs Survey Maker: Best for customizable, multi-lingual surveys in small to medium businesses. SoluCX: Best for real-time sales lead capture and end-to-end lifecycle management.

Description

ProProfs Survey Maker is an online survey tool for customer experience, HR, and marketing teams that need to build multilingual surveys optimized for web and mobile without developer help. ... Read More about ProProfs Survey Maker

SoluCX NPS is a web-based application that enables companies to capture, track, and fulfill leads in real-time. It accompanies the company through the entire lead life cycle by providing ... Read More about SoluCX

Entry Level Pricing

  • Starts from $7
  • Not Available

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

Not Available

8.7/10

User Ratings

Based on verified Spotsaas reviews

4.42

(44)

Best Company Size

Small BusinessMedium Business
Small BusinessLarge Enterprises
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Software Demo

Demo

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How do ProProfs Survey Maker and SoluCX Compare on Features?

Total Features

11 Features

14 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare ProProfs Survey Maker and SoluCX on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $7
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      ProProfs Survey Maker pricing

      Pricing information not available

      ProProfs Survey Maker vs SoluCX: Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      ProProfs Survey Maker vs SoluCX Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      —

      Data Residency

      🇺🇸 US
      🇺🇸 US

      ProProfs Survey Maker User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      26

      15

      3

      0

      0

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate the tool's customization and ease of use but note issues with integrations and mobile usability.

      What buyers like

      • Customization options
      • Multi-lingual support
      • User-friendly interface

      Common complaints

      • Limited integrations
      • Mobile UI and bugs

      Buyer sentiment

      Limited review data with a perfect rating but insufficient feedback to gauge broader buyer sentiment.

      What buyers like

      • Real-time lead tracking
      • Lead lifecycle management
      • Sales data analytics

      Common complaints

      • Lack of pricing transparency
      • Limited user reviews

      Pros and Cons

      • Customizable survey creation with various question types and templates

      • Multi-lingual support optimized for different devices

      • Intuitive user interface with user-friendly controls

      • Limited third-party integrations

      • Occasional bugs and glitches impacting user experience

      • Real-time lead capture and tracking

      • Comprehensive lead lifecycle management

      • Data-driven lead distribution

      • Pricing is quotation based and not publicly available

      • Limited user reviews and feedback

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used ProProfs Survey Maker or SoluCX? Tell buyers what actually differs.

      ProProfs Survey Maker and SoluCX Customers

      Customers

      No Customers information available.

      Makro

      Makro

      Swift

      Swift

      Magalu

      Magalu

      Media and Screenshots

      Screenshots

      ProProfs Survey Maker screenshot

      1 Screenshots

      No screenshots available.

      Videos

      video-0

      2 Videos

      video-0

      2 Videos

      Top Alternatives to ProProfs Survey Maker and SoluCX in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, ProProfs Survey Maker or SoluCX?
      ProProfs Survey Maker edges out the other on user ratings (4.4 vs -1.0). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do ProProfs Survey Maker and SoluCX offer a free trial?
      ProProfs Survey Maker offers a free trial. SoluCX does not.
      What is the starting price of ProProfs Survey Maker vs SoluCX?
      ProProfs Survey Maker starts at $7 /Month. SoluCX starts at Contact for pricing.
      What are the top alternatives to ProProfs Survey Maker?
      Top alternatives to ProProfs Survey Maker include SurveyLab, SurveyLegend, GrowthScore, Promoter Ninja, Customer.guru.
      What are the top alternatives to SoluCX?
      Top alternatives to SoluCX include SmileBack, Emojics, YesInsights, Promoter Ninja, GrowthScore.