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ProProfs Survey Maker vs QuestionPro Comparison

Last updated:

ProProfs Survey Maker

4.4(54 reviews)

Starting at $7 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

ProProfs is a leader in delivering enterprise-wide self-service solutions to make customer interactions easy, fast, and memorable. This Survey maker tool is a proven user experience for userr surveys, polls or questionna…

QuestionPro

4.3(805 reviews)

Starting at $129 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

QuestionPro is a survey software platform offering a complete solution for creating, administering, analyzing and publishing surveys. QuestionPro is built on over 10 years of survey experience. It was developed to help b…

ProProfs Survey Maker leads on user satisfaction with a 4.4-star rating across 54 reviews.

ProProfs Survey Maker vs QuestionPro — at a glance

FeatureProProfs Survey MakerQuestionPro
Rating4.4 / 54.3 / 5
Reviews54805
Starting price$7 /Month$129 /Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryNPS SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Online
CertificationsGDPRSOC 2, HIPAA, GDPR
Data residencyUSUS

Key differences between ProProfs Survey Maker and QuestionPro

  • Pricing: ProProfs Survey Maker starts at $7 /Month, while QuestionPro starts at $129 /Month.
  • User satisfaction: ProProfs Survey Maker scores higher with a 4.4-star average.
  • Deployment: ProProfs Survey Maker supports SaaS/Web/Cloud; QuestionPro supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

ProProfs Survey Maker vs QuestionPro — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ProProfs Survey Maker - NPS Software
Talk to an expert
Talk to an expert
QuestionPro - Survey/ User Feedback Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

ProProfs Survey Maker

Best for customizable, multi-lingual surveys in small to medium businesses.

Choose if
  • You need extensive branding and personalization options for surveys.
  • Your team requires multi-lingual support optimized for various devices.
  • You want an intuitive, user-friendly interface for easy survey creation.
Consider alternatives if
  • Your organization depends on extensive third-party software integrations.
  • You require advanced, stable mobile survey management features.

QuestionPro

Best for mid-to-large teams needing comprehensive survey and analysis tools.

Choose if
  • You require end-to-end survey management from creation to presentation.
  • Your team values robust data analysis and customizable charting features.
  • You are a market research, customer success, or HR team in a mid-sized or larger company.
Consider alternatives if
  • You need highly specialized survey customizations beyond standard templates.
  • You are a very small business or startup with minimal survey needs and tight budgets.

ProProfs Survey Maker: Best for customizable, multi-lingual surveys in small to medium businesses. QuestionPro: Best for mid-to-large teams needing comprehensive survey and analysis tools.

Description

ProProfs is a leader in delivering enterprise-wide self-service solutions to make customer interactions easy, fast, and memorable. This Survey maker tool is a proven user experience for ... Read More about ProProfs Survey Maker

QuestionPro is a survey software platform offering a complete solution for creating, administering, analyzing and publishing surveys. QuestionPro is built on over 10 years of survey ... Read More about QuestionPro

Entry Level Pricing

  • Starts from $7
  • Starts from $129

Free Trial Availability

Spotsaas Score

What's this? ↗

Not Available

9.3/10

User Ratings

Based on verified Spotsaas reviews

4.4

(54)

Best Company Size

Small BusinessMedium Business
51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

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How do ProProfs Survey Maker and QuestionPro Compare on Features?

Total Features

0 Features

16 Features

Unique Features

No features

No unique features

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Compare ProProfs Survey Maker and QuestionPro on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $7
      • $129

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      ProProfs Survey Maker pricing
      QuestionPro pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      ProProfs Survey Maker User Reviews & Rating Comparison

      User Ratings

      4.3

      (based on 805 reviews)

      Rating Distribution

      26

      15

      3

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate the tool's customization and ease of use but note issues with integrations and mobile usability.

      What buyers like

      • Customization options
      • Multi-lingual support
      • User-friendly interface

      Common complaints

      • Limited integrations
      • Mobile UI and bugs

      Buyer sentiment

      Overall positive sentiment with users appreciating the platform's comprehensive features and data analysis, tempered by some concerns about pricing transparency and complexity.

      What buyers like

      • Feature completeness
      • Data visualization and reporting
      • Ease of publishing and exporting results

      Common complaints

      • Pricing opacity
      • Steep learning curve

      Pros and Cons

      • Customizable survey creation with various question types and templates

      • Multi-lingual support optimized for different devices

      • Intuitive user interface with user-friendly controls

      • Limited third-party integrations

      • Occasional bugs and glitches impacting user experience

      • Comprehensive survey creation and administration tools

      • Robust data analysis and charting capabilities

      • Ability to publish and export findings easily

      • Pricing details are not fully transparent and may require sales contact

      • Some users report a learning curve due to feature richness

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      Amazon

      Amazon

      Microsoft

      Microsoft

      Google

      Google

      Media and Screenshots

      Screenshots

      ProProfs Survey Maker screenshot

      1 Screenshots

      QuestionPro screenshot

      7 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      4 Videos

      Top Alternatives to ProProfs Survey Maker and QuestionPro in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, ProProfs Survey Maker or QuestionPro?
      ProProfs Survey Maker edges out the other on user ratings (4.4 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do ProProfs Survey Maker and QuestionPro offer a free trial?
      Yes, both ProProfs Survey Maker and QuestionPro offer a free trial.
      What is the starting price of ProProfs Survey Maker vs QuestionPro?
      ProProfs Survey Maker starts at $7 /Month. QuestionPro starts at $129 /Month.
      What are the top alternatives to ProProfs Survey Maker?
      Top alternatives to ProProfs Survey Maker include Zonka Feedback, eSurveysPro, QuestionPro, SurveyNuts, PopSurvey.
      What are the top alternatives to QuestionPro?
      Top alternatives to QuestionPro include SurveyMonkey, SmartSurvey, SurveySparrow, Survs, Key Survey Software.

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