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Pronto vs Mattermost Comparison

Last updated:

Pronto

4.7(35 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Pronto is simple instant messaging software that allows colleagues to communicate on the job from virtually any computer attached to the network. In Pronto, e-mail, instant messages, and other forms of group communicatio…

Mattermost

3.5(572 reviews)

Starting at $3.25 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Mattermost is an open source messaging platform that brings all business communication into one place. More than just chat, Mattermost is built around a modern team communication workflow. It includes integrated video co…

Pronto leads on user satisfaction with a 4.7-star rating across 35 reviews.

Pronto vs Mattermost — at a glance

FeatureProntoMattermost
Rating4.7 / 53.5 / 5
Reviews35572
Starting priceContact for pricing$3.25 /User/Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryBusiness Instant Messaging SoftwareBusiness Instant Messaging Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailable
Support modesOnlineOnline
Certifications
Data residencyUSGlobal

Key differences between Pronto and Mattermost

  • Pricing: Mattermost starts at $3.25 /User/Month. Pronto pricing is not publicly listed.
  • Free trial: Mattermost offers a free trial; Pronto does not.
  • User satisfaction: Pronto scores higher with a 4.7-star average.
  • Deployment: Pronto supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Mattermost supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Pronto vs Mattermost — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Pronto - Business Instant Messaging Software
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Mattermost - Business Instant Messaging Software
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Biggest differences

Start here before you go deeper into features.

Pronto

Best for unified internal communication across devices in mid-to-large companies.

Choose if
  • You need a single platform combining email and instant messaging.
  • Your teams require seamless communication across computers and mobile devices.
  • You want a shared workspace to centralize group communication and collaboration.
Consider alternatives if
  • You are a freelancer or solo entrepreneur needing lightweight chat tools.
  • Your organization demands extensive third-party app integrations or transparent pricing.

Mattermost

Best for

Large Enterprises, Medium Business, Small Business

Pronto typically suits Large Enterprises and Medium Business. Mattermost tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Pronto is simple instant messaging software that allows colleagues to communicate on the job from virtually any computer attached to the network. In Pronto, e-mail, instant messages, and ... Read More about Pronto

Mattermost is an open source messaging platform that brings all business communication into one place. More than just chat, Mattermost is built around a modern team communication workflow. ... Read More about Mattermost

Entry Level Pricing

  • Not Available
  • Starts from $3.25

Free Trial Availability

  • No free trial
  • Free Trial available

User Ratings

Based on verified Spotsaas reviews

4.7

(35)

Best Company Size

51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Pronto has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Compare Pronto and Mattermost on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $3.25

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Pricing information not available

      Mattermost pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals

      Platforms Supported

      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No

      Data Residency

      🇺🇸 US
      🌐 Global

      Pronto User Reviews & Rating Comparison

      User Ratings

      4.7

      (based on 35 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      31

      1

      0

      1

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally rate Pronto highly for its unified communication capabilities and ease of use, though detailed feedback is limited.

      What buyers like

      • Ease of use
      • Integration of email and messaging
      • Cross-device functionality

      Common complaints

      • Lack of pricing transparency
      • Limited feature details

      Buyer sentiment

      Buyer sentiment is mixed to positive across 34 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • Open source flexibility
      • Integrated video conferencing
      • Multiple app integrations

      Common complaints

      • Steeper learning curve
      • Requires self-hosting
      • Limited mobile features

      Pros and Cons

      • Unified communication combining email and instant messaging

      • Cross-device accessibility including computers and mobile

      • Shared workspace centralizing group communication

      • Pricing is quotation-based with no public transparency

      • Limited information on advanced features or integrations

      • Highly customizable for specific business needs.

      • Strong integration with various business tools.

      • Supports both desktop and mobile platforms.

      • May require technical expertise for setup.

      • Self-hosting can lead to maintenance challenges.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      Samsung

      Samsung

      SAP

      SAP

      Commonwealth Bank

      Commonwealth Bank

      Media and Screenshots

      Screenshots

      No screenshots available.

      File List Integration

      4 Screenshots

      Videos

      No videos available.

      video-0

      4 Videos

      Top Alternatives to Pronto and Mattermost in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Pronto or Mattermost?
      Pronto edges out the other on user ratings (4.7 vs 3.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Pronto and Mattermost offer a free trial?
      Mattermost offers a free trial. Pronto does not.
      What is the starting price of Pronto vs Mattermost?
      Pronto starts at Contact for pricing. Mattermost starts at $3.25 /User/Month.
      What are the top alternatives to Pronto?
      Top alternatives to Pronto include talkspirit, Dialog, Office Chat, Speakap, mais.im.
      What are the top alternatives to Mattermost?
      Top alternatives to Mattermost include mi.team, Rocket.Chat, Glip, Zulip, Output Messenger.

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