Promoter Ninja vs Retently Comparison
Promoter Ninja
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
The Promoter Ninja is an NPS engagement and productivity solution to the entire sales funnels. It is built from scratch based on customer feedbacks, real documentations and data. The NPS software application provides a d…
Retently
Starting at $79 /Month
- Free Trial
- Large Enterprises
- Medium Business
Retently is an online survey and feedback tool that lets teams send surveys, collect responses, and view results in one place. It offers privacy controls over which information is shared, with a free tier available for g…
Promoter Ninja leads on user satisfaction with a 5.0-star rating across 5 reviews.
Promoter Ninja vs Retently — at a glance
| Feature | Promoter Ninja | Retently |
|---|---|---|
| Rating | 5.0 / 5 | 4.9 / 5 |
| Reviews | 5 | 67 |
| Starting price | Contact for pricing | $79 /Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | NPS Software | Survey/ User Feedback Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | GDPR | — |
| Data residency | US | US |
Key differences between Promoter Ninja and Retently
- Pricing: Retently starts at $79 /Month. Promoter Ninja pricing is not publicly listed.
- User satisfaction: Promoter Ninja scores higher with a 5.0-star average.
- Deployment: Promoter Ninja supports SaaS/Web/Cloud; Retently supports SaaS/Web/Cloud.
Promoter Ninja vs Retently — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for sales teams enhancing customer engagement via NPS-driven workflows.
- You have a structured sales funnel needing integrated NPS engagement.
- Your sales or customer success teams require improved communication and process flow.
- You want a simple, low-complexity setup focused on NPS-driven growth analytics.
- Your organization does not prioritize NPS or customer feedback initiatives.
- You need extensive analytics or integrations beyond sales funnel productivity.
Large Enterprises, Medium Business, Small Business
Promoter Ninja typically suits Large Enterprises and Medium Business. Retently tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | The Promoter Ninja is an NPS engagement and productivity solution to the entire sales funnels. It is built from scratch based on customer feedbacks, real documentations and data. The NPS ... Read More about Promoter Ninja | Retently is an online survey and feedback tool that lets teams send surveys, collect responses, and view results in one place. It offers privacy controls over which information is shared, ... Read More about Retently |
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Entry Level Pricing |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | 8.5/10 | 8.6/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | — |
Get pricing help | Get pricing help |
Software Demo
Demo |  Promoter Ninja has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Promoter Ninja and Retently Compare on Features?
Total Features | 16 Features | 10 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Promoter Ninja and Retently on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
|---|---|---|
GDPR | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Promoter Ninja User Reviews & Rating Comparison
User Ratings | 5 (based on 5 reviews) | 4.9 (based on 67 reviews) |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users rate Promoter Ninja highly for its ease of use and effective integration with sales processes, though feedback volume is limited. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 67 reviews, with consistently positive feedback. What buyers like
Common complaints
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Pros and Cons |
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List of Customers
Customers | No Customers information available. |  VTEX  Chargify  Splitit |
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Media and Screenshots
Screenshots |  1 Screenshots |  7 Screenshots |
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Videos | No videos available. |  1 Videos |
Top Alternatives to Promoter Ninja and Retently in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Promoter Ninja or Retently?
- Promoter Ninja edges out the other on user ratings (5.0 vs 4.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Promoter Ninja and Retently offer a free trial?
- Yes, both Promoter Ninja and Retently offer a free trial.
- What is the starting price of Promoter Ninja vs Retently?
- Promoter Ninja starts at Contact for pricing. Retently starts at $79 /Month.
- What are the top alternatives to Promoter Ninja?
- Top alternatives to Promoter Ninja include Zonka Feedback, ngSurvey, FeedbackLink, SurveyLegend, GrowthScore.
- What are the top alternatives to Retently?
- Top alternatives to Retently include SurveyMonkey, SurveySparrow, Zonka Feedback, ClearlyRated, FeedbackLink.